Shamala Krishnen
Factory Operation Manger
George Town, Penang,07
Summary
Experienced professional skilled in guiding product development and achieving market success through data-driven insights and cross-functional team leadership. Proven ability to align projects with business goals, emphasizing collaboration, flexibility, and impactful results. Proficient in strategic planning, user experience optimization, and agile methodologies to drive innovation and efficiency in dynamic environments.
Overview
15
15
years of professional experience
7
7
years of post-secondary education
Work History
Factory Operation Manager
Micron
05.2021 - Current
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed and maintained relationships with customers and suppliers through account development.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Led cross-functional teams to achieve project goals, fostering collaboration and innovation.
- Streamlined project delivery processes, significantly reducing time to market for new product launches.
- Managed full product lifecycle, from ideation through post-launch support, ensuring consistent quality control measures were in place.
- Coordinated project planning and execution with team members and team leads.
- Managed stakeholder expectations effectively throughout the entire product development process.
FIRST LINE MANAGER @ SUPERVISOR
INTEL
01.2011 - 05.2021
- Responsible for supervising the activities of product teams and staff in the manufacturing area, assigns personnel and monitors the flow of work in process through the manufacturing facility.
- Establish operating policies and procedures, coordination of multiple functions within a manufacturing facility, establishing strategic plans to ensure production schedules are met within established quality and cost objectives.
- Besides keeping up with planned schedule and output though SAP system, take caring care employees’ welfare and coaching them through their career part is one of the main tasks.
- Well verse in SAP ME, SAP ECC and dealing with employee.
- Established clear objectives for the team, aligning goals with company-wide initiatives for greater impact on business success.
QC INSPECTOR
GHEE HIANG
01.2010 - 01.2011
- Responsible on inspection of incoming Raw Material and daily inspection of biscuit production e.g.: dough making, process and final product according to HACCP and ISO.
- Taking care of ISO 22000:2005 documentation and supervising the whole worker's flow at production.
- Lab Testing: Moisture analyzing, Environmental Test, Water Quality Control R & D, Wastage Monitoring and control is of the daily task.
- Performed regular inspections of production lines to guarantee sanitary environment.
Education
MBA - BUSSINESS ADMINISTRATION
USM
09.2016 - 08.2019
BACHELOR’S DEGREE - BIOTECHNOLOGY
AIMST
09.2006 - 09.2009
HIGHER SECONDARY -
SMK Saints Xavier’s
09.2004 - 11.2005
Skills
Strategic communication skills
Personal Information
Date of Birth: 02/14/86
Awards
- Culture Award for Accelerating Innovation: Recognized for excellence in launching new products ahead of schedule, driving market impact and competitive advantage
- Factory Recognition Award, Intel, 2017, 3 days cycle time improvement. Demonstrated strong perseverance to improve Main Line CT from ~5 days to 2.6 days in 3 months’ time. Established RFC for timely boards disposition.
- Dean’s List Awards, USM, 2019, Awarded Dean List during graduation for achieving 1st class hons CGPA.
- Dean’s List Award, AIMST, 2009, Awarded on the last semester as Dean’s List Award for the highest CGPA and active contribution in clubs.
Activities
- AIMST University, 2006-2009, Member of AIMST Biotech Student Association (ABSA), Member of Journal Club, Batch Representative, Organized club events including regular club get-togethers and special occasions such as Christmas, Charity Fun Raise & Farewell party for seniors.
- Outdoor Activity, 2004, Attended National Service Program.
- Cadet Training, 2002, Attended Cadet Training State.
Timeline
Factory Operation Manager
Micron
05.2021 - Current
MBA - BUSSINESS ADMINISTRATION
USM
09.2016 - 08.2019
FIRST LINE MANAGER @ SUPERVISOR
INTEL
01.2011 - 05.2021
QC INSPECTOR
GHEE HIANG
01.2010 - 01.2011
BACHELOR’S DEGREE - BIOTECHNOLOGY
AIMST
09.2006 - 09.2009
HIGHER SECONDARY -
SMK Saints Xavier’s
09.2004 - 11.2005
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