SHALINI MANIMARAN
Summary
Motivated fraud analyst with 8 years of expertise investigating suspicious activity for multiple companies. Knowledgeable resource committed to finding answers and collaborating with clients and interdepartmental personnel. Demonstrating exemplary skills in project management, analytics, and fraud pattern detection. Dedicated and hard-working with passion for Big Data.
Overview
12
12
years of professional experience
Work History
Fraud and Risk Analyst
Paymentology
03.2023 - Current
- Evaluated new technology solutions, ensuring the most effective tools were utilized in combating potential threats.(eg: build a fraud dashboard on tableau for early fraud detection)
- Participated in industry conferences and networking events, staying informed on emerging trends and forging connections with fellow professionals in the field.
- Developed and implemented machine learning algorithms to predict potential fraudulent behavior in realtime.
- Maintained up-to-date knowledge on industry best practices, incorporating relevant information into existing procedures as needed.
- Enhanced risk management strategies for increased company security and reduced financial losses
- Optimized Fraud Detection Systems through continuous refinement of rule sets based upon ongoing analysis of system effectiveness.
- ISO 8583 financial transactions interchange message specification; Responsible for creating and testing rules for VISA, MasterCard and MADA clients.
- Detected fraudulent activities by conducting thorough investigations and analyzing transactional data.
- Software API that allows users to perform Credit, Debit and EMV (Chip/Pin and Chip/Signature/Magstripe) financial transactions using customer -facing Payment device.
Sanction Screening Analyst
Wise@Transferwise
06.2021 - Current
- Helped to investigate fraud and identify risks in collaboration with risk management staff.
- Investigated reported and identified compliance issues against accepted standards.
- Accomplished analysis of transactional information to identify risk trends and potential wary activity
- Ensuring compliance with AML laws, regulations, guidelines written procedures ; OFAC, EDD, SURVEILLANCE, KYC, customer/transaction monitoring
- Effectively conducted AML/KYC formality reports on questionable account and transactions
- Improved and implemented customer risk rating criteria with KYC management and procedure for both consumer and corporate customer
- Assisted in the handling of information submitted for high risk accounts or negative information using World Check and Dow Jones
- Ensured to achieve a QA of 100% in monitoring and reporting each transaction
Fraud Analyst
American Express
05.2021 - 08.2021
- Communicated with customers and company personnel, utilizing active listening and interpersonal skills.
- Conducted reviews of flagged transactions and reports that showed potential suspicious activity.
- Identified fraud patterns and anomalies through analysis of large quantities of data.
- Determined existing fraud trends by analyzing accounts and transaction patterns.
- Utilized effective interpersonal and active listening skills during interviews with witnesses regarding fraud cases.
- Participated in group discussions with team members to develop new ways to combat fraud.
- Ability to multitask to report fraud activities while listening to customer issues and concern
- Ability to complete a call and resolve fraud concern within 8 minutes of the call.
Cash and Trade-Compliance Analyst
Citigroup
05.2018 - 03.2021
- Engage and escalate to various compliance related local AML/CTF/Sanctions/Anti-bribery and Corruption/Fraud Compliance when appropriate
- Review and action payment transactions held for sanction related matches
- Analyze trade documents as well as determine process documents accordingly
- Prepare and compile reports
- Investigate and obtain additional information to make a sound decision
- Experienced in handling swift messages related to 4xx, 9xx and 1xx series
- Ability to detect and Record suspicious transactions and process, where appropriate, internal reports of suspicious activity to responsible local or global units or review
- Experienced in training new hires on how to process trade and cash transaction along with with resolving AML issues found under each transaction
Customer Service Representative
Bank of Montreal
03.2013 - 10.2015
- Hands on experience in exercising discretion, judgment and proposal regarding transaction problems and inquiries
- Meeting sales target (achieving 100% in credit card and insurance sales)
- Recognize customer’s financial services requirements and cross sell services to meet those requirements and organizing the filing system of every customer
- Educated customers on special pricing opportunities and company offerings.
- Assisted customers with making payments or establishing payment plans to bring accounts current.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Master of Science - Data Science
Sunway University
09.2025
Bachelors of Business Accounting (Hons) - Accounting
Limkokwing University
01.2018
Diploma - Business Administrative - Accounting
Centennial College
Scarborough, ON01.2015
Pre-Health Science Certificate -
Seneca College
Toronto, ON01.2011
Malaysian Secondary School Diploma - SPM
SMK Jalan 4, Bandar Baru Bangi
Skills
- SQL Proficiency
- Python Programming
- Tableau Expertise
- Transaction Reviewing
- Power BI
- R-Programming
- Data Analysis
- Machine Learning
- Risk Assessment and mitigation
- Pivot Tables
- Typing speed 50 wpm
Languages
English
First Language
Malay
Advanced
C1
Tamil
Advanced
C1
Japanese
Beginner
A1
Hobbies
- Swimming
- Hiking
- Animal Rescue
Timeline
Fraud and Risk Analyst
Paymentology
03.2023 - Current
Sanction Screening Analyst
Wise@Transferwise
06.2021 - Current
Fraud Analyst
American Express
05.2021 - 08.2021
Cash and Trade-Compliance Analyst
Citigroup
05.2018 - 03.2021
Customer Service Representative
Bank of Montreal
03.2013 - 10.2015
Master of Science - Data Science
Sunway University
Bachelors of Business Accounting (Hons) - Accounting
Limkokwing University
Diploma - Business Administrative - Accounting
Centennial College
Pre-Health Science Certificate -
Seneca College
Malaysian Secondary School Diploma - SPM
SMK Jalan 4, Bandar Baru Bangi
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