Shalina Binti Jaafar
Setapak
Summary
Experienced personal tax professional with over 20+ years of expertise in Malaysian tax compliance, individual taxation, residency & expatriate tax matters, and tax planning. Transitioning from full-time employment to freelance consulting to support individuals, SMEs, and international clients with accurate, up-to-date personal tax solutions. Recognized for strong analytical skills, integrity, and excellent client communication.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Independent Tax Consultant, Personal Tax Division
Crowe KL Tax Sdn Bhd
01.2026 - Current
- Assisting in identifying new market opportunities and developing go-to-market strategies.
- Participating in negotiations and closing deals to meet or exceed KPI targets.
- Assisting in designing training programs and developing learning modules for public/external stakeholders.
- Reviewing tax advisory matters relating to personal tax services for clients.
Executive Director, Personal Tax Division
Crowe KL Tax Sdn Bhd
12.2008 - 06.2024
- Lead and manage key client relationships and act as a trusted tax advisor.
- Drive business development, revenue growth, and market expansion.
- Provide technical leadership and final review on complex tax and cross-border matters.
- Oversee tax risk, quality, and regulatory compliance.
- Develop senior talent and support firm strategy and governance.
Tax Manager, Personal Tax Division
Deloitte Malaysia
06.2008 - 10.2008
- Manage and deliver tax compliance and advisory services (e.g. corporate, personal, employment, expatriate, or indirect tax).
- Review complex tax returns, computations, and advisory work for technical accuracy and risk.
- Serve as the main point of contact for clients, managing relationships, timelines, and fees.
- Lead, coach, and review the work of junior team members.
- Assist Partners in proposals, business development, and client pitches.
- Ensure compliance with firm quality, risk, and professional standards.
Assistant Tax Manager, Personal Tax Division
EY Malaysia
05.1992 - 05.2008
- Led and reviewed personal and expatriate tax compliance engagements, including Forms BE/B, CP500, EA/EC filings, and related schedules.
- Advised on tax residency, cross-border employment income, payroll reporting, and assignment structures to manage Malaysian tax exposure.
- Coordinated with HR, Payroll, Finance, and overseas tax teams to ensure accurate reporting and timely compliance.
- Supervised and coached junior staff, managed engagement timelines, and escalated technical or risk matters to senior management.
Education
Diploma - Banking
ITM
Shah Alam05.1992
Skills
- Malaysian Individual Taxation
- Expatriate Tax Compliance
- Cross Border Employment Tax
- Payroll Tax Treatment
- Reconciliation
- Client Consultation
- Advisory Services
- Training
- Tax Education
- LHDN Correspondence
- Audit Support
Certification
Associate member of the Chartered Tax Institute of Malaysia (CTiM)
Languages
English (Fluent)
Malay / Bahasa Malaysia (Fluent)
Custom Section
- Microsoft Excel
- Tax filing systems
- E-Filing platforms
- Document management
Professional Development
- Regular attendee of IRBM workshops and tax update seminars
- Trainer specialising in in-house and public training programmes for Crowe KL Tax clients.
- Continuous learning of tax legislation changes and Budget updates
- Contributor to internal tax knowledge sharing sessions
References
- Chong Mun Yew, Partner, Tax, Crowe Malaysia, munyew.chong@crowe.my, +6012 673 9578
- Monaliza Mohd Ali, Executive Director, Global Mobility Services, Crowe Malaysia, monaliza@crowe.my, +6017 938 7765
Timeline
Independent Tax Consultant, Personal Tax Division
Crowe KL Tax Sdn Bhd
01.2026 - Current
Executive Director, Personal Tax Division
Crowe KL Tax Sdn Bhd
12.2008 - 06.2024
Tax Manager, Personal Tax Division
Deloitte Malaysia
06.2008 - 10.2008
Assistant Tax Manager, Personal Tax Division
EY Malaysia
05.1992 - 05.2008
Diploma - Banking
ITM