Shakila Rajh Rao

• Fostered culture of innovation within the organization by encouraging employees to share ideas for continuous improvement.
• Established successful startup by researching market opportunities, creating business plan, and securing funding.
• Led team of professionals to achieve ambitious growth targets while maintaining high employee morale and retention rates.
• Reported issues to higher management with great detail.
• Built strong brand recognition and customer loyalty by delivering high-quality products and services consistently over time.
• Worked flexible hours across night, weekend, and holiday shifts.
• Developed strong communication and organizational skills through working on group projects.
• Delivered services to customer locations within specific timeframes.
• Organized and detail-oriented with strong work ethic.
• Self-motivated, with strong sense of personal responsibility.
• Excellent communication skills, both verbal and written.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Strengthened communication skills through regular interactions with others.
• Worked effectively in fast-paced environments.
• Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
• Used cosmetic techniques and processes to beautify face and body in traditional or mobile settings.
• Examined sketches, photographs and other references to get inspiration for desired look.
• Demonstrated and explained use of different beauty products to educate customers.
• Answered customer questions about products and services, helped locate merchandise, and promoted key items.
• Continuously pursued professional development opportunities by attending industry conferences and workshops, staying current on new trends and techniques.
• Sanitized makeup tools to avoid spread of infection.
• Prepared skin for makeup application by cleaning, moisturizing and priming.
• Contributed to increased sales of beauty products by demonstrating their benefits during makeover sessions.
• Collaborated with photographers and stylists to achieve desired looks for photoshoots, ensuring high-quality results.
• Used social media platforms to promote salon and services.
• Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
• Developed creative techniques to provide clients with latest hairstyles.
• Supported production teams on film sets by maintaining actors'' makeup throughout shoot days, ensuring continuity and consistency within scenes.
• Mastered an extensive range of cosmetics products, enabling versatile service offerings tailored to diverse clientele needs.
• Guided clients through pre-event trials to determine optimal color palettes and styles that complement their individual aesthetic preferences.
• Worked closely with fellow Makeup Artists to share knowledge, elevating overall team expertise in various techniques.
• Conducted makeup workshops and demonstrations, educating clients on current trends and techniques.
• Maintained hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort.
• Developed loyal following of clients by providing high-quality services.
• Styled hair, makeup and nails for customers for special events and occasions.
• Advised clients on proper skincare routines, promoting healthy skin as foundation for flawless makeup application.
• Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
• Answered phone calls and emails to schedule client appointments.
• Developed customized makeup plans for bridal parties, contributing to memorable wedding experiences.
• Meticulously documented client records, efficiently tracking preferences and allergies to ensure personalized experiences during subsequent appointments.
• Established rapport with clients by attentively listening to their needs and preferences, cultivating repeat business.
• Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetics services to every client.
• Applied makeup in accordance with clothing style.
• Taught master classes to inspire potential makeup artists or help people expand knowledge and skills.
• Provided pre- and post-service consultations to accurately assess clients' needs.
• Trained new cosmetologists on makeup and skincare products and techniques.
• Transformed clients'' appearances using advanced contouring techniques, enhancing features for special occasions or events.
• Streamlined appointment scheduling and management processes, improving overall efficiency in studio
• Assessed customer skin tone and complexion to determine appropriate products and materials to use.
• Developed strong relationships with vendors in the industry, securing competitive pricing on high-quality products for studio's inventory.
• Taught makeup classes, helping students gain in-depth knowledge of various products and uses.
• Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
• Used makeup and prosthetics to alter appearance of actors, models and performers.
• Increased customer loyalty through exceptional service and tailored makeup applications.
• Learned and adapted quickly to new technology and software applications.
• Demonstrated creativity and resourcefulness through the development of innovative solutions.

• Evaluated and revised lesson plans and course content to achieve student-centered learning.
• Created syllabus and instructional plans for each class session in accord with stated course objectives.
• Participated in various campus memberships at each assigned school to promote academics and faculty development.
• Developed strong relationships with colleagues, collaborating on curriculum development and sharing best practices in teaching strategies.
• Managed large class sizes effectively, maintaining an orderly learning environment conducive to student success.
• Conducted engaging in-class discussions to facilitate learning and encourage participation.
• Created excitement and enthusiasm in classroom by delivering engaging subject matter.
• Implemented differentiated instruction methods to address the unique needs of each learner, ensuring academic success for all students.
• Created positive and safe learning environment for students by setting and enforcing classroom code of conduct.
• Maintained open lines of communication with parents through conferences, email correspondence, and phone calls to provide ongoing updates on student progress.
• Promoted collaboration among students through group projects and presentations, fostering teamwork and communication skills.
• Contributed to departmental meetings by sharing insights on effective teaching strategies and proposing solutions for addressing common challenges faced by faculty members.
• Impartially evaluated papers, projects and homework assignments of students, delegating grading to teaching assistants when appropriate.
• Contributed to planning appropriate and engaging lessons for both classroom and distance learning applications.
• Utilized distance learning technology to instruct students remotely.
• Incorporated instructional technologies in course delivery for both in-class and online instruction.
• Led seminars and workshops to facilitate student learning and engagement and increase memory retention.
• Participated in professional development opportunities to stay current with industry trends and continuously improve instructional approaches.
• Participated and led committee meetings to remain aware of developments in subject.
• Graded quizzes, tests, homework, and projects to provide students with timely academic progress information and feedback.
• Cultivated critical thinking skills through challenging assignments that required analysis, synthesis, and evaluation of information from various sources.
• Conducted individual research projects to actively contribute to institution's research work.
• Increased student interest by incorporating real-world examples into lessons and connecting material to relevant experiences.
• Evaluated and supervised student activities and performance levels to provide reports on academic progress.
• Served as a mentor to new faculty members, offering guidance on classroom management and lesson planning techniques.
• Participated in conferences and professional development opportunities to stay up-to-date with latest trends in field.
• Reviewed program materials and coordinated updates to keep department materials relevant and accurate.
• Created materials and exercises to illustrate application of course concepts.
• Implemented instructional technologies in course delivery to engage and educate students.
• Used variety of learning modalities and support materials to facilitate learning process and accentuate presentations.
• Arranged syllabus, developed schedule, and determined reading list for varied courses simultaneously, giving students appropriate time to complete assignments and absorb information.
• Enhanced student comprehension by utilizing diverse teaching methodologies and techniques.
• Guided students in researching, structuring and presenting debate case.
• Used PowerPoint and Google Classroom technology to give presentations to student classrooms.
• Designed and implemented various educational activities and programs to meet student needs.
• Selected and designed lesson plans and curriculum to meet academic objectives.
• Applied innovative teaching methods to encourage student learning objectives.
• Adapted quickly to shifting educational landscapes during remote learning periods, leveraging digital tools to engage students via virtual platforms while maintaining a high level of academic rigor.
• Developed and implemented innovative teaching strategies to engage students in lectures and coursework.
• Evaluated student progress through regular assessments, providing detailed feedback for improvement and growth.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
• Developed strong organizational and communication skills through coursework and volunteer activities.
• Demonstrated high level of initiative and creativity while tackling difficult tasks.
• Provided professional services and support in dynamic work environment.

Subjects/modules: Introduction to Psychology, Human Personality, Cross-Cultural Psychology, Business Psychology, Strategic planning for entrepreneurs, Management principles, Human resource management, Strategic Management, International Management, Leadership theory, Training and development, compensation and benefits management, Personnel Selection and evaluation, Labor relations and negotiation, The Professional Business, Organizational Behavior and Cross cultural relationship

• Conduct lectures and tutorial activities to enhance the knowledge and understanding of marketing modules
• Review and develop lesson plans in compliance with the syllabus and curriculum
• Involve in the development, administration and marking of exams and other assessments
• Provide academic counselling, pastoral care and mentoring sessions to all students
• Assisting and collaborate with Head of Center for workload planning, timetable arrangements, student retention programs, club advisor and other development activities
• Program leader for business programmes
• Set, moderate assessments and invigilate examinations
• Conduct field trip to deliver students with the feel of corporate objectives and challenges
• Support the accreditation processes and comply with requirements of the MQA, MyQuest and professional bodies
• Monitoring and evaluating the progress and development of the students
• Preparing and assessing student learning to facilitate positive and effective development
• Subjects/modules: Strategic planning for entrepreneurs, Management principles, Human resource management, Strategic Management, International Management, Leadership theory, Training and development, compensation and benefits management, Personnel Selection and evaluation, Labor relations and negotiation, The Professional Business, Organizational Behavior and Cross cultural relationship

• Conduct lectures and tutorial activities to enhance the knowledge and understanding of marketing modules
• Review and develop lesson plans in compliance with the syllabus and curriculum
• Involve in the development, administration and marking of exams and other assessments
• Provide academic counselling, pastoral care and mentoring sessions to all students
• Assisting and collaborate with Head of Center for workload planning, timetable arrangements, student retention programs, club advisor and other development activities
• Set, moderate assessments and invigilate examinations
• Conduct field trip to deliver students with the feel of corporate objectives and challenges
• Support the accreditation processes and comply with requirements of the MQA, MyQuest and professional bodies
• Monitoring and evaluating the progress and development of the students
• Preparing and assessing student learning to facilitate positive and effective development
• Subjects/Modules: Principles of management, International management, International human resource management, Organizational behavior, Human resource management, Leadership, Managing organizational change, Strategic management and policy and International business.

• Manages the department and academic staffs
• Prepare semester timetables for lecturers and students, for the relevant programs and/or courses, and also to arrange for relevant resource bookings (class-room bookings, projector bookings, availability of data cables, etc.)
• Prepare Academic calendar, Subject Availability list, Distance Education (DE) terms schedule, Final examination timetable and deferred examination
• Process petition to graduate for final year students
• Counsel students as and when needed and conduct study plan for students
• Schedule lecturers evaluation and report
• Ensure smooth operation of students' new application, pre-enrolment registration, course enrolment, add/drop matters and study plans
• Work on transfers, and waivers of new intake students coming from advance positions
• Prepare the HoC in drafts of MCM and ACM
• Doc 3 preparation submissions
• Work with lecturers and students for all projects where budget and funds are required
• Assist in all matters pertaining to orientation for new intake students, including preparation of orientation kit materials (hand-outs, booklist, etc.)
• Prepare students attendance lists
• Assist students in any administrative matters pertaining to their studies
• Maintaining the list of active enrolled students
• Coordinating marketing events where required
• Assist with events and coordinate the event arrangement
• Compile and update list of books, articles and references required for the academic program to be acquired by the library
• Ensure the daily administrative duties of the Department runs smoothly
• Participate in college events (open days), road shows, school visits and provide counselling to potential students where necessary
• To also assist in other duties as assigned by the head, and any other supervisors so assigned.

• Carry out the execution of admin duties, secretarial duties, management and organization of Branch management
• Maintain systematic filing system, safe keeping of important documents and ensure confidentiality
• Increased efficiency through producing office standard documents for invoices, contracts, company letterheads and business cards
• Prepare, record, check over and proofread correspondence, invoices, presentations, brochures, publications, reports and relevant material
• Coordinate with various staff for operational support activities of the unit; serve as a liaison between departments and operating units in the resolution of day-to-day administrative and operational problems
• Prepare official correspondence, coordinate and tracking functions, format correspondence, mark recommendations, and handle incoming and outgoing visit request preparation, logging, and verification.

• Provide necessary supervision to all of the personal clerks and secretaries with the personal assistants
• Take required steps for staff recruiting as well as their training course of action
• Offered various instructions and executed for the same to enhance the entire workflow
• Provide necessary administration to all of the personal clerks.

• Consult, counsel and manage migrants who are migrating to New Zealand and Canada
• Head Case Officer in handling New Zealand Long Term Business Visa, New Zealand Invertors Visa, New Zealand Skilled Migration, Canada Investors Visa, Canada Entrepreneur Visa, Federal skilled and Quebec Skilled worker application
• Aliases directly with New Zealand and Canada Immigration officers to settle the Visa and Permanent Residence applications
• Coordinate, create, edit and distribute both internal and external correspondence under the direction of Executive Management
• Keep track with databases of all other case officers and report to the management and etc.

• Reporting to Operations Manager on the day to day operations related issues
• Proactively follow up with operations related matters
• Preparing operations reports and analyzing the effectiveness and efficiency of the overall operations functions
• Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, and/or presentation software.

• Learn how to apply general knowledge
• Work on a counselling module tittle 'Sex Education in High School'.