Shahrul Aizat Bin Mahmud
Admin Assistant
Kuching, Sarawak
Summary
To contribute technical skills and multi-tasking abilities for the company and at the same time to gain more knowledge and experiences in the challenging responsible position to enhance the growth target of the company.
Overview
5
5
years of professional experience
3
3
Languages
Work History
Retail Sales Associate Cashier
7 Eleven Store
12.2021 - Current
- Assisted customers by answering questions and fulfilling requests.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Supported visual merchandising efforts by maintaining attractive displays and keeping the sales floor wellstocked.
- Assisted with inventory management tasks, ensuring accurate stock levels and timely product replenishment.
- Conducted efficient cash handling processes, minimizing discrepancies and ensuring accurate financial records.
- Collaborated with team members to achieve sales targets and consistently exceeded performance goals.
- Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
- Managed returns and exchanges, resolving customer issues promptly and professionally.
- Performed cash, card, and check transactions to complete customer purchases.
Assistant Store Manager
7 Eleven Store
Kuching, 13
08.2022 - 11.2022
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Developed and maintained strong relationships with vendors to facilitate timely product delivery.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Rotated merchandise and displays to feature new products and promotions.
Cashier
Caltex Petrol Station
10.2019 - 05.2021
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Management - Business Administration And Management
UNITAR INTERNATIONAL UNIVERSITY
Kuching, Sarawak, Malaysia 04.2001 -
FOUNDATION IN MANAGEMENT
UNITAR INTERNATIONAL UNIVERSITY
Kuching, Sarawak, Malaysia 04.2001 -
SIJIL PELARAN MALAYSIA (SPM) , 2012
SMK ST THOMAS
KUCHING SARAWAK 01.2008 - 12.2012
Skills
Microsoft office
Verbal communication
Time management abilities
Quick learner
Multitasking Abilities
Additional Information
REFERENCES :
- Selenna Angel Lau Yin Mei , H/P : 011-12039800
Store Manager, 7 Eleven Brighton Square Jln Song Kuching Sarawak
- Jeffery George, H/P : 018-2990068
Field Manager, 7 Eleven Cawangan Kuching Sarawak
- Paggy Khor, H/P : 011-58750138
Clerk, Caltex Hong Aik, Jalan Besar Simpang Ampat, Pulau Pinang Malaysia
- Remaliza Binti Abdul Rahman Will, H/P : 012-8852790
Asst. Admin Officer (N32), Jabatan Agama Islam Sarawak.
Timeline
Assistant Store Manager
7 Eleven Store
08.2022 - 11.2022
Retail Sales Associate Cashier
7 Eleven Store
12.2021 - Current
Cashier
Caltex Petrol Station
10.2019 - 05.2021
SIJIL PELARAN MALAYSIA (SPM) , 2012
SMK ST THOMAS
01.2008 - 12.2012
Bachelor of Management - Business Administration And Management
UNITAR INTERNATIONAL UNIVERSITY
04.2001 -
FOUNDATION IN MANAGEMENT
UNITAR INTERNATIONAL UNIVERSITY
04.2001 -
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