Shahrina Saidin
Admin/Operation Assistant, Non-Aero Commercial
No 21 Jalan Kejora 8, Tmn Langat Utama, Bukit Changgang, 42700 Banting, Selangor
Summary
A self-driven and highly motivated Admin/Secretary Officer with 13 years experience in administrative field. Seeking an opportunity to utilize my expertise in successfully planning and managing Admin/HR tasks. Highly anticipated to develop and contribute my skills for the success of your company.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Admin/Operation Assistant
Malaysia Airports (Sepang) Sdn Bhd
08.2023 - Current
- Updated new outlet opening in Commercial dashboard time to time.
- Assist day-to-day administration works.
- Key in penalty data in excel sheet.
- Attended TDMS every morning.
- Prepared google form & memo for FSA training every week.
- Applied daily pass/permanent pass for staff/tenant to enter terminal area.
- Assisted Snr. Manager in administration works.
- Compiled any documentation for meeting with Internal/External units.
- Participated in Tenant Engagement Quarterly.
Officer, Admin/Secretary
Top Glove Sdn Bhd
12.2009 - 6 2023
- Assisted Snr. Secretary to follow up report from Engineer/Chemist/HOD and declared to HQ management.
- Prepared HODs slide meeting once per month.
- Lead and conduct spot check at factory and highlighted to all staff to rectify/do housekeeping.
- Prepared weekly meeting schedule and added/checking any meeting requested by HOD.
- Compiled Tan Sri Physical Inspection slide and submitted to Tan Sri Secretary for record.
- Purchased office items, called supplier to get quotation and issued in SAP Ariba.
- Arranged courier service DHL/Fedex/Citylink to pick up the parcel.
- Compiled Muda Walk spot check and Monthly Suggestion reports every month and submitted to Tan Sri Secretary.
- Processed documentation for hiring new staff.
- Key in database/filling document.
- Distributed any new information to all staff.
Customer Service Assistant
Bangi Restu Sdn Bhd
01.2009 - 11.2009
- Provided positive customer experiences and enhanced brand reputation through attentive, helpful service.
- Answered incoming calls and handled customer enquiries to clarify policy and pricing information.
- Suggested actionable improvements to enhance customer experiences and drive revenue.
Education
Certificate - Information Technology
Politeknik Seberang Perai
Skills
- Microsoft Word
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- SAP Ariba / SAP ECC
- ERP System
Certification
Certificate of Competence (Telephone Excellence Course) 23th Nov 2011
Timeline
Admin/Operation Assistant
Malaysia Airports (Sepang) Sdn Bhd
08.2023 - Current
Officer, Admin/Secretary
Top Glove Sdn Bhd
12.2009 - 6 2023
Customer Service Assistant
Bangi Restu Sdn Bhd
01.2009 - 11.2009
Certificate - Information Technology
Politeknik Seberang Perai
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