Summary
Overview
Work History
Education
Skills
Timeline
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Shahida Rusili

Shahida Rusili

Retail Sales Advisor
Petaling Jaya,Selangor

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

11
11
years of professional experience

Work History

Senior Retail Assistant

Mobile Ocean Eleven Sdn Bhd
Kuala Lumpur
12.2022 - Current
  • Recommended specific product options to meet customer needs.
  • Resolved customer issues and concerns by listening attentively, identifying root issue and implementing best resolution possible.
  • Assisted in training new employees, contributing to the development of a knowledgeable workforce.

Sales Assistant

The Roti Place Sdn Bhd
Shah Alam
01.2022 - 11.2022
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Managed efficient cash register operations.

Restaurant Crew Member

Cosmo Restaurants Sdn Bhd
09.2020 - 05.2021
  • Enhanced customer satisfaction by providing exceptional service and maintaining a clean dining environment.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.

Boutique Sales Associate

Butik Qaseh Sdn Bhd
07.2013 - 07.2016
  • Promoted a positive shopping environment by addressing customer concerns promptly and professionally.
  • Enhanced customer satisfaction with personalized attention, leading to a higher rate of return visits.
  • Increased boutique sales by providing excellent customer service and product knowledge.

Education

SMA At Tanwiriah
Muar Johor
2011

Skills

Timeline

Senior Retail Assistant

Mobile Ocean Eleven Sdn Bhd
12.2022 - Current

Sales Assistant

The Roti Place Sdn Bhd
01.2022 - 11.2022

Restaurant Crew Member

Cosmo Restaurants Sdn Bhd
09.2020 - 05.2021

Boutique Sales Associate

Butik Qaseh Sdn Bhd
07.2013 - 07.2016

SMA At Tanwiriah

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Shahida RusiliRetail Sales Advisor