Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
11
11
years of professional experience
Work History
Senior Retail Assistant
Mobile Ocean Eleven Sdn Bhd
Kuala Lumpur
12.2022 - Current
Recommended specific product options to meet customer needs.
Resolved customer issues and concerns by listening attentively, identifying root issue and implementing best resolution possible.
Assisted in training new employees, contributing to the development of a knowledgeable workforce.
Sales Assistant
The Roti Place Sdn Bhd
Shah Alam
01.2022 - 11.2022
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Engaged in friendly conversation with customer to better uncover individual needs.
Managed efficient cash register operations.
Restaurant Crew Member
Cosmo Restaurants Sdn Bhd
09.2020 - 05.2021
Enhanced customer satisfaction by providing exceptional service and maintaining a clean dining environment.
Took orders, prepared meals, and collected payments.
Collaborated with team members to complete orders.
Boutique Sales Associate
Butik Qaseh Sdn Bhd
07.2013 - 07.2016
Promoted a positive shopping environment by addressing customer concerns promptly and professionally.
Enhanced customer satisfaction with personalized attention, leading to a higher rate of return visits.
Increased boutique sales by providing excellent customer service and product knowledge.