Summary
Overview
Work History
Education
Skills
Timeline
Generic
SHAHIBAA  SHABNAM

SHAHIBAA SHABNAM

Business Administration
Kluang,01

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

5
5
years of professional experience
4
4
years of post-secondary education
3
3
Languages

Work History

CLERK

CH TAN & ASSOCIATES
Kluang, 01
06.2023 - 08.2023
  • Researched and analyzed legal issues and cases to provide accurate advice to clients.
  • Drove quality control efforts by minimizing downtime and maximizing efficiency to increase revenue.
  • Supported staff on special assignments and ad hoc projects.
  • Welcoming new clients and setting up appointment between clients and solicitors.

References :

Miss Alison

Lawyer

Tel : +6012 780 5519

SUPERVISOR

LOVING PHARMACY KLUANG
02.2023 - 04.2023
  • Collaborated with upper management to establish goals and objectives for store''s performance.
  • Checked incoming orders and organized new stock.
  • Enhanced customer satisfaction by ensuring prompt resolution of complaints and inquiries.
  • Monitored product quality and communicated necessary improvements.
  • Managed inventory control, cash control, and store opening and closing procedures.

References :

Alvin Wong

Pharmacist Manager

Tel : +6017 773 5136

SUPERVISOR

AEON WELLNESS PHARMACY KLUANG
01.2019 - 10.2022
  • Gathered, organized and input information into digital database.
  • Maintained database systems to track and analyze operational data.
  • Supervised in managing whole shop operation.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Achieved results by working with staff to meet established targets.

References :

Radziah Binti Mansor

Store Manager

Tel : +6017 7766 952

Education

BBA - Business Administration

UNIVERSITI UTARA MALAYSIA
Sintok, Kedah, Malaysia
04.2015 - 01.2018

High School Diploma -

SMK SULTAN ABDUL JALIL
Kluang, Johor, Malaysia
06.2012 - 12.2013

Skills

Administrative tasks

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Timeline

CLERK

CH TAN & ASSOCIATES
06.2023 - 08.2023

SUPERVISOR

LOVING PHARMACY KLUANG
02.2023 - 04.2023

SUPERVISOR

AEON WELLNESS PHARMACY KLUANG
01.2019 - 10.2022

BBA - Business Administration

UNIVERSITI UTARA MALAYSIA
04.2015 - 01.2018

High School Diploma -

SMK SULTAN ABDUL JALIL
06.2012 - 12.2013
SHAHIBAA SHABNAMBusiness Administration