Work History
Education
Skills
Timeline
Summary
Languages
Overview
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Shahharanwar Ishak

Shahharanwar Ishak

Ayer Hitam,Kedah

Work History

Contractor Delivery

Flash Express (M) Sdn Bhd
07.2024 - Current
  • Perform delivery & pickup on behalf the company
  • Ensure all POD & POP meet company requirement
  • Follow SOP set by company
  • Assist loading & unloading process on daily basis

Fleet Supervisor

SPX Xpress (M) Sdn Bhd
09.2023 - 01.2024
  • Delegate tasks for sorters & drivers depending on the number of headcounts
  • Receive and inbound parcels from the linehaul team
  • Coordinate and schedule daily activities with drivers to ensure all delivery activities are carried out promptly
  • Monitor driver behavior and ensure a high level of customer service
  • Assist the fleet team lead in the deployment and training of new drivers where applicable
  • Monitor and report KPI compliance
  • Ensure the compliance of safety policies and standard operations procedures for in-hub parcel collection

Group Leader

City Link Express (M) Sdn Bhd
01.2016 - 09.2023
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Monitored group performance on a regular basis, analyzing data and trends to identify areas for improvement.
  • Established clear goals and expectations for the team, promoting accountability and fostering a high-performance culture.
  • Supported staff with developing professional skills and abilities, uplifting team performance.
  • Mentored team members to enhance their skillsets, resulting in higher-quality work and improved job satisfaction.
  • Monitored team performance to identify productivity improvement opportunities.
  • Led by example, demonstrating commitment to the company''s mission and consistently delivering high-quality work.
  • Delegated tasks strategically and monitored progress for timely completion.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Conducted routine inspections to check quality and compliance with established specifications.

Education

Diploma - Electronic Engineering

Politeknik Sultan Abdul Halim Muadzam Shah
Jitra, Kedah
08.2010

SPM -

SMK Tunku Bendahara
Kodiang, Kedah
2005

Skills

Microsoft Word, Excel, Power Point

Timeline

Contractor Delivery

Flash Express (M) Sdn Bhd
07.2024 - Current

Fleet Supervisor

SPX Xpress (M) Sdn Bhd
09.2023 - 01.2024

Group Leader

City Link Express (M) Sdn Bhd
01.2016 - 09.2023

Diploma - Electronic Engineering

Politeknik Sultan Abdul Halim Muadzam Shah

SPM -

SMK Tunku Bendahara

Summary

Proven leader with a track record of enhancing team performance at City Link Express, adept in Microsoft Excel and effective communication. Excelled in strategic task delegation and mentoring, significantly improving productivity and job satisfaction. Skilled in conflict resolution and adaptability, consistently achieving high customer service standards and operational excellence.

Languages

Malay
Bilingual or Proficient (C2)
English
Advanced (C1)

Overview

9
9
years of professional experience

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Shahharanwar Ishak