SHAHARUDIN BIN ALI
Pegawai Perkhidmatan Pendidikan DG9
No.24 Jalan Selasih U12/14J, Cahaya Alam, Seksyen U12, 40170 Shah Alam, Selangor
Summary
With a proven track record at Perpustakaan UTM Kuala Lumpur, I streamlined library operations and enhanced user education, showcasing my strong communication skills and proficiency in Microsoft Office. As a dedicated professional, I've effectively increased efficiency and customer satisfaction across roles, leveraging both hard and soft skills to achieve organizational goals.
Overview
19
19
years of professional experience
Work History
Librarian Assistant
Perpustakaan UTM Kuala Lumpur
12.2022 - Current
- Streamlined circulation processes by expertly managing check-in and check-out procedures for various materials.
- Assisted librarians with collection development by providing input on emerging trends, patron needs, and usage statistics.
- Monitored library environments to maintain safe, hazard-free settings.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Organized library shelves, materials and equipment in clear, alphabetized order.
- Answered patron questions in-person or by phone regarding library services and resources.
Conservation Assistant
Perpustakaan UTM Kuala Lumpur
09.2015 - 12.2022
- Carry out full binding of books and magazines to enable the department to carry out the set functions efficiently and effectively.
- Carry out simple binding of books less than 1 cm thick to enable the department carries out its assigned functions efficiently and effectively.
- Carrying out the work of cutting strawboard, paper, art card and others to enable the department to carry out the prescribed functions efficiently and effective.
Marketing Executive
Perbadanan Tabung Pendidikan Tinggi Nasional(PTPTN
04.2015 - 08.2015
- Communicated marketing strategy and campaign performance to verify alignment with corporate sales objectives.
- Launched marketing activities for new product lines and market penetration.
- Increased brand awareness by developing and implementing innovative marketing campaigns.
Temporary Teacher
Sekolah Kebangsaan Shah Alam
08.2013 - 03.2015
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Sales Coordinator
Ria-Two Sdn. Bhd.
01.2010 - 06.2010
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Supported sales team members in achieving individual goals and targets through coaching, mentoring, and guidance.
- Streamlined sales processes for improved efficiency and customer satisfaction.
Operation Equipment Control Dispatcher
Port of Tanjung Pelepas (PTP) Sdn. Bhd.
08.2005 - 12.2009
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Communicate with Rubber Tyre Gantry Operator.
- Assign a job to the operator.
- Make sure all operation of container discharge or loading run smoothly.
Education
BBA - Retail Management
Universiti Teknologi Mara
Shah Alam, Selangor, Malaysia 04.2001 -
Diploma in Business Studies (Transport)
Universiti Teknologi Mara
Shah Alam, Selangor, Malaysia 04.2001 -
SPM (Automotif)
Sekolah Menengah Teknik Tanjung Puteri
Johor Bahru, Johor, Malaysia 04.2001 -
Skills
Customer or student assistance
Reading and teaching
Shelf reading
Preservation techniques
User education
Communication
Library services
Circulation desk
Book repair
Circulation processes
Microsoft office
Timeline
Librarian Assistant
Perpustakaan UTM Kuala Lumpur
12.2022 - Current
Conservation Assistant
Perpustakaan UTM Kuala Lumpur
09.2015 - 12.2022
Marketing Executive
Perbadanan Tabung Pendidikan Tinggi Nasional(PTPTN
04.2015 - 08.2015
Temporary Teacher
Sekolah Kebangsaan Shah Alam
08.2013 - 03.2015
Sales Coordinator
Ria-Two Sdn. Bhd.
01.2010 - 06.2010
Operation Equipment Control Dispatcher
Port of Tanjung Pelepas (PTP) Sdn. Bhd.
08.2005 - 12.2009
BBA - Retail Management
Universiti Teknologi Mara
04.2001 -
Diploma in Business Studies (Transport)
Universiti Teknologi Mara
04.2001 -
SPM (Automotif)
Sekolah Menengah Teknik Tanjung Puteri
04.2001 -
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