NOOR AZMAH MOHD YUSOF

Key Responsibilities:

• Spearheaded talent acquisition strategies, including sourcing, screening, and interviewing top candidates.
• Streamlined on-boarding processes to ensure a smooth transition for new hires.
• Developed and implemented targeted training programs to enhance employee skills and performance.
• Optimized HR systems and processes to improve efficiency and accuracy.

Key Achievements:

• Led end-to-end talent acquisition strategies, successfully sourcing, screening, and hiring high-caliber candidates across multiple departments, reducing time-to-hire by 80%.
• Streamlined the onboarding process, resulting in improved new hire experience and faster integration into company culture and operations.
• Designed and implemented targeted learning & development programs, aligned with organizational goals, which boosted employee engagement and skill development.
• Improved HR operational efficiency by optimizing internal systems (e.g. BrioHR) and automating manual processes, increasing accuracy and reducing processing time.
• Collaborated cross-functionally with department heads to forecast manpower needs and build a sustainable talent pipeline.

Key Responsibilities:

• Planned, developed, and executed events to support organizational goals.
• Coordinated with stakeholders and negotiated with hosts.
• Managed logistics and on-site operations for events.
• Secured prominent speakers in the Islamic finance industry.
• Led the IFSB Summit 2021 in a hybrid format.
• Successfully managed online events according to the annual calendar.

Key Achievements:

• Successfully planned and executed high-impact events aligned with organizational objectives, enhancing visibility and stakeholder engagement.
• Negotiated and coordinated with event hosts and key stakeholders, ensuring seamless collaboration and resource optimization.
• Secured prominent speakers from the Islamic finance industry, elevating event credibility and thought leadership.
• Led the IFSB Summit 2021 in a hybrid format, achieving broad international participation and maintaining high-quality delivery amid pandemic-related challenges.
• Efficiently managed event logistics and on-site operations, ensuring smooth execution and positive attendee experience.
• Delivered multiple virtual events in line with the annual calendar, maintaining continuity and strong audience engagement in a digital environment.

Key Responsibilities:

• Managed and oversaw all HR functions across the organization, ensuring alignment with IFSB’s mission, values, and industry best practices.
• Developed and executed HR strategies and operational plans to support organizational goals and workforce effectiveness.
• Built and maintained partnerships with recruitment agencies and academic institutions to enhance talent acquisition and development pipelines.
• Led various HR areas including staffing, training, visa and work pass management, health insurance administration, and employee welfare.
• Designed and implemented a KPI-driven HR strategy, promoting a culture of performance and continuous improvement.
• Administered the full performance management cycle, including goal setting, performance evaluations, and structured feedback sessions.
• Directed the end-to-end recruitment process, ensuring timely and effective hiring across all departments.
• Collaborated with local and international universities to develop and manage internship and fellowship programs.
• Identified employee training and development needs, and implemented initiatives to enhance skills and capabilities across teams.
• Developed and enforced Standard Operating Procedures (SOPs) for visa processing to ensure compliance and efficiency.
• Served as the primary liaison with government bodies for employment-related matters, including visa and regulatory compliance.
• Oversaw the implementation and administration of employee health insurance plans, ensuring comprehensive coverage and staff support.
• Organized HR engagement activities and events to foster a positive work culture and strengthen employee relations.
• Provided accurate and timely payroll inputs, ensuring alignment with compensation policies.
• Ensured full compliance with internal HR policies and procedures, contributing to a well-governed HR environment.
• Coordinated with internal auditors on HR-related audits, supporting transparency and process improvement.

Key Achievements:

• Reduced recruitment lead time by 30% by streamlining the end-to-end hiring process and partnering with top recruitment agencies and universities, resulting in faster onboarding and improved talent quality.
• Increased employee retention rate by 20% through the implementation of a KPI-driven performance management system, structured feedback sessions, and personalized development plans.
• Achieved 95% onboarding satisfaction rate by revamping the onboarding process to deliver a more engaging and informative experience for new hires.
• Expanded internship and fellowship programs in collaboration with 10+ local and international universities, building a sustainable early talent pipeline for future roles.
• Enhanced employee engagement scores by 25% through regular HR events, wellness initiatives, and transparent communication strategies.
• Improved payroll accuracy to 95% by streamlining HR input processes and aligning closely with finance teams.
• Increased health insurance utilization and satisfaction by reviewing and optimizing plan coverage, ensuring better support for employee well-being.

Key Responsibilities:

• Designed and delivered impactful training programs to develop talent and enhance performance.
• Revamped HR processes, including recruitment and onboarding, to improve efficiency and effectiveness.
• Collaborated with cross-functional teams to foster a positive work environment and drive organizational success.

Key Achievements:

• Designed and delivered practical, results-driven training programs to upskill factory and operational staff, directly improving productivity, safety, and quality standards on the production floor.
• Revamped recruitment and onboarding processes for both technical and non-technical roles, reducing time-to-hire and enhancing workforce readiness in a fast-paced manufacturing setting.
• Optimized HR processes to support lean operations, contributing to improved workforce planning and reduced downtime.
• Collaborated with production, quality, and engineering teams to foster a culture of continuous improvement, resulting in higher employee morale and operational efficiency.
• Spearheaded initiatives that aligned talent development with manufacturing KPIs, strengthening team performance and supporting sustainable growth.

Key Responsibilities:

• Provided exceptional customer service to international and VVIP patients, ensuring a seamless and positive experience.
• Effectively managed patient complaints and implemented corrective actions to maintain high standards.
• Promoted medical and health packages to attract and retain high-value clients.

Key Achievements:

• Delivered outstanding service to international and VVIP patients, ensuring a smooth and personalized experience throughout their medical journey.
• Handled patient complaints promptly and professionally, implementing solutions that upheld service quality and patient satisfaction.
• Promoted premium medical and wellness packages to international patients, helping to attract and retain high-value clients and boost revenue.
• Built strong relationships with patients through consistent, high-quality support, enhancing the organization’s reputation for excellence in care.

Key Responsibilities:

• Spearheaded the development and implementation of the Management Trainee Program, ensuring a pipeline of future leaders.
• Organized and executed corporate social responsibility initiatives, such as the Children Learning Adventure Camp.
• Enhanced new hire orientation programs to provide a comprehensive and engaging onboarding experience.

Key Achievements:

• Led the design and rollout of a Management Trainee Program, building a strong pipeline of future leaders to support long-term business growth.
• Organized and delivered impactful CSR initiatives, including the Children Learning Adventure Camp, strengthening the company’s community presence and employee engagement.

Key Responsibilities:

• Provided comprehensive administrative support to senior management, including scheduling, travel arrangements, and document management.
• Ensured efficient operations by maintaining accurate records and streamlining processes.
• Collaborated with team members to deliver high-quality work and meet tight deadlines.

Key Achievements:

• Provided reliable administrative support to senior management, including calendar management, travel coordination, and preparation of key documents.
• Improved office efficiency by maintaining accurate records and streamlining daily administrative processes.
• Worked closely with cross-functional teams to ensure timely, high-quality execution of tasks and support for business operations.
• Successfully managed multiple priorities and tight deadlines, contributing to smooth and effective team performance.

Key Responsibilities:

• Provide comprehensive administrative support to senior management, including scheduling, travel arrangements, and document management.
• Efficiently manage office operations, including maintaining databases, filing systems, and inventory.
• Handle diverse administrative tasks with accuracy and attention to detail.
• Foster strong working relationships with colleagues and clients.

Key Achievements:

• Provided comprehensive administrative support to senior management, including scheduling, travel coordination, and document management.
• Assisted in preparing and reviewing technical drawings for wooden products, ensuring accuracy, proper formatting, and timely distribution to production and design teams.