Shafreen Farhana

cashier

Bentung, Pahang

Summary

Proven cashier at Gm Speedmart, adept in cash handling and customer service excellence, ensuring transaction accuracy and fostering customer loyalty. Skilled in POS system operations and time management, I significantly contributed to a seamless shopping experience. Demonstrates a strong ability to resolve complaints and improve customer relations, embodying a results-driven approach. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Overview

years of professional experience

year of post-secondary education

Languages

Work History

Cashier

Gm Speedmart

07.2022 - Current

Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Maintained balanced cash drawer, ensuring accurate accounting at end of each shift.
Greeted customers entering store and responded promptly to customer needs.
Assisted customers with returns, refunds and resolving transaction issues.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Lifted up to 30 kilogram at once
Collaborated with team members to achieve sales targets and maintain clean, well-stocked store environment
Contributed to store success by maintaining high standards of cleanliness throughout facility
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

High School Diploma -

Sekolah Menegah Ketari Bentong

Bentung, Pahang, Malaysia

12.2023 - Current

Skills

Customer Service

Cash Handling

Customer Assistance

Payment Processing

Product restocking

Customer service excellence

Order Taking

Basic Math Competence

Order Packaging

POS system operations

Timeline