SHAFNIZA BINTI MOHD SHAM

• Vendor - Company AIA .
• Responsible for accurately entering and updating customer and policy information into AIA’s insurance systems, ensuring data integrity, confidentiality, and compliance with company policies and regulatory standards.
• Enter and update insurance policy data using the AS400 mainframe system with high accuracy and attention to details .
• Suspense clearence.
• Create payment voucher.
• Prepare letter to customer .

- Vendor - Company RHB .

• Accurately keyed in customer loan application data into the RHB banking system, ensuring completeness and compliance with internal credit policies.
• Verified and cross-checked loan documents for accuracy prior to system entry.
• Supported the loan processing team by tracking and updating loan statusesensure smooth loan disbursement processes.

• Self-motivated, with a strong sense of personal responsibility.
• Excellent communication skills .
• Proven ability to learn quickly and adapt to new situations.
• Skilled at working independently and collaboratively in a team environment.

• Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
• Maintained personnel records and updated internal databases to support document management.
• Established an organized filing system that streamlined document retrieval and reduced misplaced files.