Shafinaz Binti Shaharuddin
Overview
24
24
years of professional experience
1
1
Certification
Work History
Business Development Manager
LENOVO TECHNOLOGY SDN BHD
12.2022 - Current
- Sales
- Industry : IT
- Focusing to support internal role for Workstation business
- Grow workstation business for country through partners and end users’ engagement
- Plan for event with Marketing to boost product
- Work closely with sales team to close Workstation deal
- To answer technical inquiry from Inside Sales and Sales team for Workstation and escalate to Regional Product Manager for higher level of technical.
- Maintained open and ongoing communication with clients to meet needs and expectations.
- Established new customer accounts using negotiation and sales closing abilities.
- Developed short-term and long-term vision and strategy to achieve targeted sales objectives.
- Determined business development opportunities and implemented effective strategy for client acquisition.
Account Executive
MICROSOFT MALAYSIA SDN BHD
10.2021 - 10.2022
- Sales
- Industry : IT
- Focusing on major Public Sectors accounts such as MOH, Mindef, MOTAC, KPDNHEP, KKR and KETSA
- Helping customers to solve their problem and provide latest technology for Cloud with organizing Technology Update, workshop and discussion to create Cloud awareness and adoption in the existing customer’s account
- To generate new pipeline and progressing the opportunity in set of accounts assigned
- Work closely and hand in hand with Sales Specialist team, Customer Success team to conduct workshop and Technology Update for customers
- Updating pipeline and progress of the project in the system in the timely manner
- Collaborate with Microsoft partners to go to market and expand the Microsoft portfolio
- Working closely with Manage Service Provider (MSP) which is Enfrasys Solution Sdn Bhd for the MAMPU Cloud Framework Agreement (CFA) procurement process for Government.
Cloud Tech Representative
ORACLE MALAYSIA CORPORATION BHD
06.2019 - 09.2021
- Public & Private Sector - GLC’s accounts)
- Job Category : Sales – Tech Division (Technology Cloud Solution)
- Industry : IT
- Focusing on big and small volume Cloud deals in the mix territories, which mainly are Public Sectors (MOE, MOF, KKMM, Mindef, State Governments, Local Councils, Public/Private Universities and few GLCs such as MARA, LTH, SSM & PNB)
- Helping customers to grow Cloud consumption with organizing constant activities, following up and expand the Cloud footprints in the existing customer’s account
- To generate new pipeline and progressing Cloud opportunity in territories given
- Work closely and hand in hand with Cloud Solution Engineering team to conduct workshop and Technology Update for customers and Demand Generation and Marketing team to conduct workshop and event for customers
- Work closely with Business Development team for lead creation
- Verify the lead and progressing the opportunity
- Promoting the simplest solution, which is Autonomous Data Warehouse (ADW), Autonomous Transaction Processing (ATP) to customers.
Cloud Platform Representative
06.2018 - 05.2019
- Sales – Tech Division (Software License & Cloud Solution)
- Industry : IT
- Task
- Focusing on large deals in the focused account such as MOE and few large Public universities
- Build and promote strong, long-lasting customer relationships by collaborating with customers and understanding their needs
- Design and implement a strategic business plan that expands company’s customer base and ensure its strong presence
- Present sales, revenue and expenses reports and realistic forecasts to the manager
- Identify emerging markets and market shifts while being fully aware of new products and competition status.
Oracle Digital Representative
11.2016 - 05.2018
- Category : Sales – Tech Division (License & Cloud Solution)
- Industry : IT
- Task
- Supporting three Field Sales representatives to penetrate Tier 2 and Tier 3 accounts which are mostly Public Sectors, Local Councils and GLCs customers
- Identified, qualified, and developed new opportunistic relationships with new customers from Tier 2 and Tier 3 accounts
- Responsible to assist Field Sales in closing small deals below USD150K (For License) and USD75K (For Cloud) for all deals including of Tier 1 accounts
- Creating campaigns to help Field Sales to create small deals pipeline using Oracle Solution such as Oracle Management Cloud and Oracle Content & Experience
- Planning events for partners and customers with the help of distributors to educate partners and customers on Oracle latest technology or solution at least one event for every quarter
- Consistently in the field, on average 1 to 2 weeks per month for the purpose of qualifying potential prospects, and driving existing opportunities to close
- Liaise with internal team to get the approval for price discounts until order booking stage using Fusion CRM
- Working with local partners and customers by giving the right Bill of Material and costing for RFQ and Tender that involve Oracle License or solutions with the help of Solution Consultant
- Build lasting business relationships through performance and credibility
- Develop positive rapport with people at all levels of responsibility.
Account Manager
PRESTARIANG SYSTEMS SDN. BHD
04.2015 - 10.2016
- Job Category : Sales – IT Software (Microsoft License & Solution)
- Industry : IT
- Task
- Servicing Government, main accounts including MINDEF, PDRM, MOHR, MOT, KLN and MPIC for Microsoft MLA 2.0 (Master Licensing Agreement) for renewal and new contract
- Build and maintain strong, long-lasting customer relationships with helping customer to find right solution using Microsoft tools
- Working hand in hand with partners for Government IT tender that involve Microsoft License
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Forecast and track key account funnel using CRM
- To provide quotations for Government Tenders and RFQ to partners
- Planning marketing activities such as Technology Update, Roadshow, End User’s event and other promotional activities together with Marketing team
- Assist and support accounts receivable department in collecting payments from End Users or partners.
Sales Manager
ECS ASTAR SDN. BHD
10.2012 - 03.2015
- Sales – IT Hardware & Software
- Industry : IT
- Task
- Looking for new sales by meeting and servicing partners or direct engagement with End Users especially in Public Sectors/Government
- Educate partners about ECS Astar products portfolio such as HP, DELL, Lenovo, Asus and Microsoft and other value added services offered
- Coordinate with partners to create and execute business plans to meet sales goals
- Develop positive working relationship with partners to build business
- Communicate up-to-date information about new products and enhancements to partners
- Address partner related issues, sales conflicts and pricing issues in a timely manner
- Coordinate presentations for Partners or End Users and attend vendor conferences
- To provide quotations for Government Tenders and RFQ to partners
- Assist in partner marketing activities such as roadshows, End User’s event and other promotional activities
- Assist and support accounts receivable department in collecting payments from partners.
Analyst Programmer
AMBANK BERHAD, Jalan Raja Chulan
Kuala Lumpur
06.2001 - 11.2005
- Banking/Financial Services
- Task
- Team lead to develop programs/software assigned by project manager
- Confer with users to discuss issues such as computer data access needs, security violations, and programming changes
- Perform risk assessments and execute tests of data processing system to ensure functioning of data processing activities and security measures
- Involve in analyze user requirements, application design, architecture design, platform development, testing, QA, data conversion, documentation and deployment of product
- Manage junior analyst programmer in each project
- Prepare test plan, test data and test scripts for project
- Prepared run scripts and batch flow during implementation or migration stage
- Prepare technical documentation for clients and internal keeping
- Conduct training for end users/clients upon completion of project
- Performed data patching or recovery whenever necessary
- Standby support for all completed projects.
Analyst Programmer
PERWAJA STEEL SDN. BHD
01.2000 - 05.2001
- IT Programmer (RPG AS400)
- Industry : Manufacturing
- Task
- Project team for conversion of the Payroll System from dbase4 platform to AS/400-RPG/400
- Team member for Y2K project to modify the Personal Information System and to incorporate with the new payroll system
- Maintained and supported Perwaja Financial System (Infinium), Sales Order System and other PC base systems
- Team member to develope MIS Inventory system using Visual basic and Ms Access
- Team member for Perwaja’s intranet project
- The website has been developed using JavaScript, Vbscript, ASP and HTML
- Responsible in system support, maintenance and customizes for Financial System (Macpac) in AS/400 machine
- Successfully developed and tested programs in RPG/400, Dbase4, Clipper and Visual Basic.
Education
Masters - Knowledge Management
Mara University of Technology (UiTM)
05.2006
BSc. (Hons) - Information Studies, Information System Management
Mara University of Technology (UiTM)
05.2000
Diploma - Management Information System
Mara Community College
05.1998
American Associate Degree -
Skills
- Experienced and knowledgeable in using
- Visual Basic, Microsoft Access,
- Adobe Photoshop, and C
- Familiar with Customer Relationship Management (CRM) software
- Experienced in servicing personal computers and installing software
- Have good knowledge on Microsoft Licensing
- Strong business development background, have negotiation and influencing skills
- Excellent phone, written, and verbal communication skills
- Business Development
- Sales expertise
- New Business Development
- Relationship building and management
Certification
Language Written Spoken
1. Malay Language Excellent Excellent
2. English Excellent Excellent
References
REFERENCES
En Azman bin Daud
Major Account Manager - Fortinet
Suite 33A-02/03, Level 33A
Menara Keck Seng
203 Jalan Bukit Bintang
55100 Kuala Lumpur.
Tel No. : +6011-6525 5100
Mr Lawrence Ha
Senior Sales Manager
Oracle Corporation Malaysia Berhad
Level 23, The Gardens North Tower,
Midvalley City, 52200 Kuala Lumpur
50200 Kuala Lumpur.
Tel No : +6019-224 7587
Additional Information
- I.C No. : 770908-10-5226
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Business Development Manager
LENOVO TECHNOLOGY SDN BHD
12.2022 - Current
Account Executive
MICROSOFT MALAYSIA SDN BHD
10.2021 - 10.2022
Cloud Tech Representative
ORACLE MALAYSIA CORPORATION BHD
06.2019 - 09.2021
Cloud Platform Representative
06.2018 - 05.2019
Oracle Digital Representative
11.2016 - 05.2018
Account Manager
PRESTARIANG SYSTEMS SDN. BHD
04.2015 - 10.2016
Sales Manager
ECS ASTAR SDN. BHD
10.2012 - 03.2015
Analyst Programmer
AMBANK BERHAD, Jalan Raja Chulan
06.2001 - 11.2005
Analyst Programmer
PERWAJA STEEL SDN. BHD
01.2000 - 05.2001
Masters - Knowledge Management
Mara University of Technology (UiTM)
BSc. (Hons) - Information Studies, Information System Management
Mara University of Technology (UiTM)
Diploma - Management Information System
Mara Community College
American Associate Degree -
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