Software - Basic
Shafina Hasmadi
Halal Executive
Kuantan, Pahang
Summary
Proven Service Crew Member with a track record of enhancing customer satisfaction at Empire Sushi Sdn Bhd through efficient service and adherence to food safety guidelines .Capable with knowledge to conduct internal and external audits to ensure compliance with Halal standards. Qualified with certificated from Majlis Profesional Halal JAKIM HE : 2022-020-101 ability to authorities and JAKIM on halal related matters.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Service Crew Member
Empire Sushi Sdn Bhd
05.2023 - Current
- Enhanced customer satisfaction by providing efficient and friendly service.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines. Such as , preparing frozen food and salmon with the correct method.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Maintained a clean and organized work environment for improved customer experiences with Halal standards.
- Worked closely with team members to ensure top-tier service during busy hours.
- Assisted in training new crew members, ensuring they were well-equipped to provide quality service.
Service Crew Member
Black Canyon Restaurant Sdn Bhd
03.2022 - 03.2023
- Enhanced customer satisfaction by providing efficient and friendly service.
- Welcomed customers and helped determine their needs.
- Increased overall kitchen productivity by assisting in multiple stations as needed during busy shifts.
- Sanitized dining ware and kitchen equipment according to health code standards.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Education
Diploma - Halal in Food Service
Politeknik Metro Kuantan
Kuantan, Pahang, Malaysia 10.2019 - 06.2022
Skills
Food Safety Assurance System - HACCP, GMP, MeSTI
Software
Bahasa Melayu - Strong
English - Basic
Certification
Halal Executive
Timeline
Service Crew Member
Empire Sushi Sdn Bhd
05.2023 - Current
Halal Executive
08-2022
Service Crew Member
Black Canyon Restaurant Sdn Bhd
03.2022 - 03.2023
Diploma - Halal in Food Service
Politeknik Metro Kuantan
10.2019 - 06.2022
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