SHAALINI SELVARAJ
Klang, Selangor
Summary
Dynamic and results-driven professional with extensive experience at MOS Burger, excelling in customer relations and stock management. Proven ability to enhance operational efficiency and foster positive team dynamics. Skilled in POS systems and motivated by achieving high standards in service and organization. Committed to delivering exceptional results in fast-paced environments.
Focused Assistant Store Manager known for creating stunning merchandise displays and improving revenue for location. Offering exemplary writing and oral communication skills. Experience in diverse retail environments.
Overview
5
5
years of professional experience
Work History
Assistant Store Manager
MOS Burger
01.2024 - Current
- Rotated merchandise and displays to feature new products and promotions.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Assistant Slot Shift Manager
CASINO GENTING
01.2023 - 01.2024
- Monitored tables first-hand by continuously circulating to check on operations and correct deficiencies.
- Coordinated staff schedules, rotations and breaks.
- Identified and removed players suspected of cheating in cards or other games.
- Stayed current on games offered at establishment, as well as ever-changing techniques used by cheaters.
Administrative Clerk
EVEREST INTEGRATED LOGISTIC
03.2020 - 01.2022
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional.
- Proofread and edited professional documents to fix errors.
Education
Bachelor of Arts - LAW ENFORCEMENT
SAITO UNIVERSITY
Kuala Lumpur, Malaysia07-2024
No Degree - DIPLOMA IN LAW ENFORCEMENT
SAITO UNIVERSITY
KUALA LUMPUR 01-2023
High School Diploma -
SMK RAWANG
RAWANG12-2019
Skills
- Stock management
- Motivational techniques
- Customer relations
- Time management
- New hire training
- Shift scheduling
- Inventory counting
- Cost control
- POS systems operations
Timeline
Assistant Store Manager
MOS Burger
01.2024 - Current
Assistant Slot Shift Manager
CASINO GENTING
01.2023 - 01.2024
Administrative Clerk
EVEREST INTEGRATED LOGISTIC
03.2020 - 01.2022
Bachelor of Arts - LAW ENFORCEMENT
SAITO UNIVERSITY
No Degree - DIPLOMA IN LAW ENFORCEMENT
SAITO UNIVERSITY
High School Diploma -
SMK RAWANG
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