Flexible hard worker ready to learn and contribute to team success. Goal-driven service manager offering several years of successfully establishing and maintaining good working relationships with customers to encourage customer retention and referrals. Maintains high-quality service repairs and minimizes comebacks. Communicative and team player oriented with skills in coaching and task delegation. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Multi-talented service manager successful at handling customer issues quickly. Demonstrated record of developing successful store-wide policies to promote customer engagement and reduce issues. Bringing several years of progressive experience. Personable Service Manager driving process optimization and business profitability on continuous basis. Accomplished in leading by example and enabling employees to achieve personal and professional best. Understands, keeps abreast of and complies with federal, state, and local regulations that affect service operations. Methodical service manager offering several years of experience tracking inventory, processing new orders and appropriately delegating tasks. Thorough and customer-oriented professional focused on providing customized service to customers and facilitating highest quality of support. Motivated Service Manager knowledgeable about mechanical service needs. Expert in operating vehicles, purchasing parts and satisfying customers. Driven to maintain reputation of excellence by keeping service operations cost-effective, speedy and high-quality. Highly skilled Service Manager with relevant background in leading customer-focused teams and implementing effective service strategies. Strong managerial capabilities, including team leadership, problem-solving skills, and a keen ability to multitask under pressure. Demonstrated success in improving customer satisfaction levels, streamlining operations, and fostering positive work environments. Results-driven Service Manager known for exceptional productivity and efficient task completion. Specialize in customer relationship management, operational leadership, and process optimization to enhance service delivery. Excel in communication, problem-solving, and team collaboration, ensuring smooth operations and high customer satisfaction levels. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued. Strategic leader in management field known for high productivity and efficient task completion. Possess specialized skills in operational strategy, team leadership, and conflict resolution. Excel in communication, adaptability, and problem-solving to achieve organizational goals. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
To achieve service target from Year 2018 onwards
For service spare part
Monitor up to 8 service engineers dairy job
To help company to save cost on Capex and Opex
To Make sure engineer are follow Radiation safety rules and risk for MRI and dairy routine job
For All the entire customer and principal
For current Staff
1 Year 2009: Carestream CR service training
2 Year 2020: Hitachi Ultrasound and Permanent MRI (Airis Vento and Aperto) service training
3 Year 2011: Carestream DRX Evolution Service Training
4 Year 2011: MOSTI RPO certificate (Sales)
5 Year 2011: RPS as Best Contact (M) Sdn Bhd
6 Year 2011: Hitachi CT Scan Eclos Service Training
7 Year 2013: Hitachi CT Scan Scenaria Service Training
8 Year 2014: ZiehmCarm Basic and Advanced Service Training
9 Year 2015: Carestream/Philips PACS Service Training
10: Year 2017: GDPMD Training, GE BMD Service Training
11 Year 2018: Arjo patient bed, flusher service training
12 Year 2018: Carestream DRX 1, Digital X-ray Ascend Service Training
13 Year 2018: Hitachi Superconductive Magnet Echelon Smart Service Training
14 Year 2018: GE Ultrasound Abus, and Basic and Advance series service training
15 Year 2019: Hitachi CT Scan Supria Service Training
16 Year 2019: Ziehm Advance RFD 3D and Ziehm 8000 service training
17 Year 2020: Awareness Training on Corporate Liability
18 Year 2020: MDA Compulsory Competency Module Training
19 Year 2020: Radiation Safety Awareness Course Training
20 Year 2021: Carestream DRX Compass Service Training
21 Year 2021: ISO 13485:2016 Awareness Training
22 Year 2021: ISO 14971:2019 Risk Management for Medical Devices: Requirements, Training Course
23: Year 2022: Radiation Safety Refresher Course
24: Year 2022: Radiation Safety Practices for the RPO Course
25: Year 2022: Introduction Series ISO 13485: 2016
26: Year 2023: STELIE Table Service Training
27: Year 2023: Fujifilm FDR, CR, Printer Service Training
28: Year 2023: Radiation Safety Practices for RPO Course
29 Year 2024: Ziehm Basic and Advanced Carm Training
30: Year 2024: Innocare, InnoCare, YuShan, Retrofit Training