SERMALY CHANDRAN

Responsible as planning engineer and implements data-driven material planning and inventory management for 12 production lines with capacity of up to 8000 MT with more than 600 material SKUs in a 24/7 operation system.

• Utilizes SAP and MRP system to conduct analysis of materials consumption and order forecasts and execute streamlined purchase requisition process prompting optimized schedules for all packaging and raw materials.
• Analyses sales forecasts and sales history to identify patterns and trends, enabling to develop comprehensive safety stock strategies and accurately predict demand for the next 6 months with 95% accuracy while maintaining optimal inventory levels.
• Lead the development of contingency plans to address potential production interruptions, additional orders, material shortages and stockouts which allow more flexibility in accommodating changes in demand and reduces production backlogs.
• Coordinate with cross-functional teams to accurately forecast demands, prioritize key customers, and reduce lead times by 20% for top hot selling materials, resulting in expedited material procurement process and minimize purchasing costs while meeting production requirements consistently.
• Build and publish master production plans that resulted in a 98% on-time delivery rate for all demands promoting increase in customer satisfaction ratings.
• Evaluate the availability and capability of machines, manpower, material, and equipment to create an efficient scheduling system that yields increased production capacity.

Coordinated as production chemist for saponification and esterification plants to monitor esters and soap noodles process controls, quality, and allied activities for successful productions.

• Collaborated with R&D team to identify opportunities for process optimization and co-authored detailed manufacturing procedures, analytical tests, and specifications for each new product launch, ensuring consistency and quality control across all production lines.
• Worked with production to evaluate product and process related issues concerning raw material, process chemistry as well as equipment troubleshooting and validation.
• Administered all activities maintained compliance with current GMP, SOPs, and legal regulations - ISO 9001, RSPO, Halal and Kosher.
• Resolved customer complaints with thorough error analyses and root cause investigations to develop comprehensive CAPA reports resulting in overall reduction of customer complaints.
• Mediated with sales and marketing team to develop tailored customer samples and documentation to secure new marketing opportunities, resulting in increase in customer outreach and 70% increase in sales revenue