Summary
Overview
Work History
Education
Skills
Personal Information
References
Timeline
Generic
SEPHARINA KOW HOOI

SEPHARINA KOW HOOI

Senior Executive Events Services
Kuala Lumpur

Summary

Highly motivated and experienced in Event Services. Skilled in planning and executing various types and scales of events. Proficient in Microsoft Excel, and Canva. Efficient professional recognized by peers for my effective service and communication skills. Dedicated, hardworking, and committed to becoming a dependable and valuable team member.

Overview

4
4
years of professional experience

Work History

Senior Executive Events Services

World Trade Centre Kuala Lumpur
Kuala Lumpur, Malaysia
01.2024 - Current
  • Assisted with event marketing activities, including creating promotional materials and engaging with clients thru social media platform.
  • Contributed to revenue growth by upselling additional services or products during events when appropriate.
  • Evaluated post-event feedback to identify areas for improvement in future events, driving continuous growth and development of the team's capabilities.
  • Expanded market presence by identifying new business opportunities and forging strategic partnerships.

Event Services Executive

World Trade Centre Kuala Lumpur
05.2022 - 12.2023
  • Interacted well with clients to build connections and nurture relationships.
  • Coordinated with event staff to ensure smooth operations and a high-quality event experience
  • Cultivated strong relationships with vendors, securing high-quality products at competitive prices for events.
  • Managing various types of events ranging from small to large scale.

Trainee

World Trade Centre Kuala Lumpur
10.2021 - 03.2022
  • Assisting on the coordination of many events including weddings, private parties, and corporate events
  • Worked to constantly network with new clients and maintain relations with former clients.

Trainee

Pullman Kuching
01.2020 - 04.2020
  • Positioned in three major department such as F&B department, Front Office Department & Housekeeping Department.
  • Completed tasks accurately and efficiently with minimal supervision.
  • Developed effective communication and interpersonal skills by working with customers, colleagues, and supervisors.

Education

Bachelor in Hospitality Management -

City University, Malaysia
Kuala Lumpur, Malaysia
04.2001 -

Foundation in Business -

City University, Malaysia
Kuala Lumpur, Malaysia
04.2001 -

Skills

    Customer Service

    Cross-selling strategies

    Strong Work Ethic

    Personal Information

    • Place of Birth: Kuching, Sarawak, Malaysia
    • Date of Birth: 03/10/00
    • Nationality: Malaysian

    References

    Misjalina binti Razemi

    Senior Sales Manager, WTCKL

    019-6868374

    misjalina@wtckl.com

    Mohd Shazwan Mohd Yusop

    Assistant Manager Events

    011-12216199

    shazwan@wtckl.com

    Timeline

    Senior Executive Events Services

    World Trade Centre Kuala Lumpur
    01.2024 - Current

    Event Services Executive

    World Trade Centre Kuala Lumpur
    05.2022 - 12.2023

    Trainee

    World Trade Centre Kuala Lumpur
    10.2021 - 03.2022

    Trainee

    Pullman Kuching
    01.2020 - 04.2020

    Bachelor in Hospitality Management -

    City University, Malaysia
    04.2001 -

    Foundation in Business -

    City University, Malaysia
    04.2001 -

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    SEPHARINA KOW HOOISenior Executive Events Services