Summary
Overview
Work History
Education
Skills
Personal Information
References
Timeline
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SEPHARINA KOW HOOI

SEPHARINA KOW HOOI

Senior Executive Events Services
Kuala Lumpur

Summary

Highly motivated and experienced in Event Services. Skilled in planning and executing various types and scales of events. Proficient in Microsoft Excel, and Canva. Efficient professional recognized by peers for my effective service and communication skills. Dedicated, hardworking, and committed to becoming a dependable and valuable team member.

Overview

4
4
years of professional experience

Work History

Senior Executive Events Services

World Trade Centre Kuala Lumpur
01.2024 - Current


  • Assisted with event marketing activities, including creating promotional materials and engaging with clients thru social media platform.
  • Contributed to revenue growth by upselling additional services or products during events when appropriate.
  • Evaluated post-event feedback to identify areas for improvement in future events, driving continuous growth and development of the team's capabilities.
  • Expanded market presence by identifying new business opportunities and forging strategic partnerships.

Event Services Executive

World Trade Centre Kuala Lumpur
05.2022 - 12.2023
  • Interacted well with clients to build connections and nurture relationships.
  • Coordinated with event staff to ensure smooth operations and a high-quality event experience
  • Cultivated strong relationships with vendors, securing high-quality products at competitive prices for events.
  • Managing various types of events ranging from small to large scale.

Trainee

World Trade Centre Kuala Lumpur
10.2021 - 03.2022
  • Assisting on the coordination of many events including weddings, private parties, and corporate events
  • Worked to constantly network with new clients and maintain relations with former clients.

Trainee

Pullman Kuching
01.2020 - 04.2020
  • Positioned in three major department such as F&B department, Front Office Department & Housekeeping Department.
  • Completed tasks accurately and efficiently with minimal supervision.
  • Developed effective communication and interpersonal skills by working with customers, colleagues, and supervisors.

Education

Bachelor in Hospitality Management -

City University, Malaysia
Kuala Lumpur, Malaysia
04.2001 -

Foundation in Business -

City University, Malaysia
Kuala Lumpur, Malaysia
04.2001 -

Skills

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Personal Information

  • Place of Birth: Kuching, Sarawak, Malaysia
  • Date of Birth: 03/10/00
  • Nationality: Malaysian

References

Misjalina binti Razemi

Senior Sales Manager, WTCKL

019-6868374

misjalina@wtckl.com


Mohd Shazwan Mohd Yusop

Assistant Manager Events

011-12216199

shazwan@wtckl.com

Timeline

Senior Executive Events Services

World Trade Centre Kuala Lumpur
01.2024 - Current

Event Services Executive

World Trade Centre Kuala Lumpur
05.2022 - 12.2023

Trainee

World Trade Centre Kuala Lumpur
10.2021 - 03.2022

Trainee

Pullman Kuching
01.2020 - 04.2020

Bachelor in Hospitality Management -

City University, Malaysia
04.2001 -

Foundation in Business -

City University, Malaysia
04.2001 -
SEPHARINA KOW HOOISenior Executive Events Services