Seok Whey Chew
Staffing Account Manager | HR Advisor
Bukit Jalil,14
Summary
ABOUT ME
I am an avid learner, fluent in both English and Mandarin. Overall, I have 13+ years’ corporate experience primarily in the field HR and held various positions in HR Advisory and Account Sales. Seeking a career advancement as a Senior Manager in HR Advisory or Sales where I can continue to build competencies as I continue to grow within an esteemed organisation.
EXPERTISE
Product Knowledge | Recruitment Life Cycle | CRM | ATS | Contract Negotiation | Leadership | Problem-solving | Conflict Resolution | Hire & Recruit | Train & Coach | Market Intelligence | Time Management | Organization Skills | Data Analysis
Overview
14
14
years of professional experience
7
7
years of post-secondary education
Work History
AVP, SALES & ACCOUNT
AT LAVU TECH SOLUTIONS SDN BHD
09.2023 - Current
- CYBERJAYA, MY
- Total Workforce Size: 150+
- Oversee Malaysian Portfolio for the company
- Focused on developing growth and expansion strategies for the company
- Regularly organise and maintain current key account efforts
- Supervise and guide team of recruiters on meeting and securing closures
- Work closely with engagement representatives on ensuring associate work order extensions are in place
- Proactively seek out existing clientele and offer additional staffing support
- Support sales team on lead generation, preparation of solution proposals and contract term negotiations
- Resolve any resource queries relating to their project status and renewal
- Manage performance reviews for contractor renewals and negotiate salary increments
- Service Offerings: IT Talent Solutions (Executive Search, Contract Hiring and RPO); Focused Industries: O&G, BFSI
- Side Projects:
- Streamline employee benefits with the introduction of a new Cloud HR Platform – SQL Payroll
- Conduct training workshop for internal team on HR best practices and compliances
- Research, acquire and collate findings on new line of business
FREELANCE RECRUITMENT & HR ADVISOR
Self Employment Specialists
11.2018 - Current
ENTERPRISE ACCOUNT MANAGER
08.2022 - 07.2023
- AT SKILL QUOTIENT TECHNOLOGIES SDN BHD – KL, MY
- Total Workforce Size: 500+
- Lead point of contact for selected customer account management matters
- Drive the entire sales cycle from initial customer engagement to closed sales and subsequent account mining efforts
- Consult with client representatives about business challenges develop suitable staffing plans
- Work closely with delivery team manager and lead on the fulfilment of project resource requirements
- Work closely with engagement representatives on ensuring associate work order extensions are in place
- Resolve any resource queries relating to their project status and renewal
- Manage performance reviews for contractor renewals and negotiate salary increments
- Service Offerings: IT Talent Solutions (, Hiring); Focused Industries: O&G
- Side Projects:
- Plan and execute several employee engagement initiatives and activities (i.e
- Wellness Hour, Mandarin 101, Mooncake Festival, Halloween, Christmas, Valentines and Chinese New Year)
- Introduced a software partner to the company and won a bid for software licensing agreement with O&G Client worth RM166k
BUSINESS DEVELOPMENT MANAGER
AT MANPOWER STAFFING SERVICES (MALAYSIA) SDN
10.2020 - 03.2021
- BHD – KL, MY
- Total Workforce Size: 50+
- Handled all Malaysian inbound leads for permanent recruitment and contract staffing from regional office
- Prepare pitch and present to prospective clients on recommended HR solutions
- Closed 9 deals in the first quarter since joining; Job Order book value exceeding RM1.2M
- Service Offerings: Executive Search and Contract Hiring; Industry: Consumer Electronics, FMCG, Logistics, Engineering
BUSINESS DEVELOPMENT CUM RECRUITMENT CONSULTANT
AGENSI, ASIA
10.2018 - 09.2020
- SDN BHD, PJ
- Total Workforce Size: 10+
- Business Development
- Focal point for all new leads
- Build and expand existing clientele network to bring in prospective roles for the recruitment team
- Work closely with the recruiting team on clients’ requirements
- Research on market trends
- Draft, review & negotiate terms of business
- Curate & coordinate HR networking sessions
- Executive Search, covering functional and digital tech-roles
- Source & identify suitable candidates from various talent pool databases & channels
- Work closely with clients to understand their hiring needs and to manage their expectations
- Provide candidate recommendations and share market insights with clients
- Coordinate interviews / assessments (if any) between client and shortlisted candidates
- Conduct candidates’ reference checks
- Support clients on contract negotiations and onboarding process
FINANCE & ADMINISTRATION MANAGER
AT DCSP SALES, SERVICE SDN BHD
10.2013 - 09.2018
- SHAH ALAM, MY
- Total Workforce Size: 80+
- Maintain and update employee personnel files and database
- Administration of employee claims & reimbursement (petrol, entertainment, medical, etc)
- Employee payroll calculation, issuance of salary and payslips;
- Administer monthly settlement of statutory payments
- Track & record employee attendance and leave taken
- Review hiring needs with department managers & aid them in the candidate recruitment & selection
- Conduct onboarding, orientation and training sessions with new hires / interns
- Implement exciting and collaborative employee engagement activities for the company
- Provide employee counselling sessions
- Streamlined employee benefits with the introduction of a new HR Platform – Sage Payroll
- Supervise and mentor junior executive on day to day financial & accounting tasks
- Evaluate financial data and report trends & observation
- Recommend & implement changes to annual budget
- Monitor payables & receivables transaction listing
- Endorse cheque issuance and electronic bank transfers Project & Sales Support
- Material requisition and price negotiations with vendors
- Perform QC and stock take on inventory and tools on a regular basis
- Record & facilitate project warranty claims
- Manage customers’ expectation, attend & resolve complaints
- Arrange meetings and review handover documents with clients
HR BUSINESS DEVELOPMENT
AT IBM MALAYSIA SDN BHD, CYBERJAYA
, MY
10.2011 - 09.2013
HR ASSISTANT
AT GROUP M AUSTRALIA
MELBOURNE
11.2010 - 09.2011
OFFICE ASSISTANT
AT WORLDFIELD AUSTRALIA PTY LTD
MELBOURNE, AU
07.2010 - 11.2010
Education
Bachelor of Commerce - Management
Monash University
Melbourne, Australia 07.2007 - 05.2011
International Baccalaureate (IB) Diploma -
Jakarta Intercultural School
Jakarta, Indonesia 07.2004 - 05.2007
Skills
Relationship building
Written communication
Analytical thinking
Strategic planning
Problem-solving
Conflict resolution
Training and mentoring
Client engagement
Stakeholder management
Product knowledge
Client relationship management
Risk assessment
Sales strategy
Project management
Market research
Negotiation
Persuasion techniques
Trend analysis
Regulatory compliance
Solution-oriented approach
Industry knowledge
Empathy and understanding
Teamwork and collaboration
Excellent communication
Organizational skills
Attention to detail
Multitasking
Relationship development
Task prioritization
Professional referral network
Orientation programs
Policy and procedure improvements
New hire onboarding
Employee counseling
HR policies and procedures
Payroll management
Succession planning
Recruitment
Employee engagement
New hire orientation
Complaint handling
Background checks
Job description development
Employee hiring
Payroll administration
Talent management
Workforce planning
Candidate searching
Employee surveys
Benefits administration
Candidate sourcing
Job analysis
Diversity and inclusion
Human resources support
Personnel management
Talent acquisition
Recruitment strategies
Sales development
Persuasive negotiations
Sales techniques
Networking skills
Vendor relations
Database management
Account verification
Lead development
Vendor management
Contract negotiation
Account management
CRM software
Cold calling skills
Converting leads
Opportunities identification
Account servicing skills
Work Preference
Work Type
Full TimeWork Location
HybridImportant To Me
Career advancementWork-life balanceCompany CultureWork from home optionLanguages
English
Chinese (Mandarin)
Malay
Indonesian
Japanese
Cantonese
Timeline
AVP, SALES & ACCOUNT
AT LAVU TECH SOLUTIONS SDN BHD
09.2023 - Current
ENTERPRISE ACCOUNT MANAGER
08.2022 - 07.2023
BUSINESS DEVELOPMENT MANAGER
AT MANPOWER STAFFING SERVICES (MALAYSIA) SDN
10.2020 - 03.2021
FREELANCE RECRUITMENT & HR ADVISOR
Self Employment Specialists
11.2018 - Current
BUSINESS DEVELOPMENT CUM RECRUITMENT CONSULTANT
AGENSI, ASIA
10.2018 - 09.2020
FINANCE & ADMINISTRATION MANAGER
AT DCSP SALES, SERVICE SDN BHD
10.2013 - 09.2018
HR BUSINESS DEVELOPMENT
AT IBM MALAYSIA SDN BHD, CYBERJAYA
10.2011 - 09.2013
HR ASSISTANT
AT GROUP M AUSTRALIA
11.2010 - 09.2011
OFFICE ASSISTANT
AT WORLDFIELD AUSTRALIA PTY LTD
07.2010 - 11.2010
Bachelor of Commerce - Management
Monash University
07.2007 - 05.2011
International Baccalaureate (IB) Diploma -
Jakarta Intercultural School
07.2004 - 05.2007
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