Summary
Overview
Work history
Education
Skills
Languages
Certification
Timeline
Generic
Senthilkumar Rajendren

Senthilkumar Rajendren

Puchong,Selangor

Summary

Experienced Senior Software Engineer | AI Engineer with over 13 years in delivering enterprise software solutions and driving digital transformation. Expertise in modern .NET development, Azure cloud services, and Generative AI, including Semantic Kernel and Azure OpenAI. Proven skills in designing scalable architectures, developing RESTful APIs, and optimising performance across insurance, legal, and recruitment domains.

Overview

1
1
Certification
6
6
years of post-secondary education
16
16
years of professional experience

Work history

Senior Software Engineer

Chubb Malaysia
Kuala Lumpur, Malaysia
2025.06 - 2026.07

Technologies: .NET 8, C#, Azure Functions, Semantic Kernel, Azure OpenAI, Azure AI Search (RAG), Azure AI Document Intelligence, Azure Service Bus, Power Apps, Power Automate, Dataverse, Azure Blob Storage, Azure Key Vault, SQL Server

Responsibilities:

  • Designed and developed an enterprise AI-powered claims decisioning platform using .NET 8, Power Apps, and Microsoft Dataverse .
  • Architected a multi-agent AI solution using Microsoft Semantic Kernel for policy validation, fraud detection, knowledge retrieval, claim assessment, and decision recommendations.
  • Implemented event-driven AI workflows using Azure Functions and Azure Service Bus for scalable and asynchronous claims processing.
  • Developed backend services in C#/.NET 8 to automate policy coverage validation, fraud risk assessment, and business rule evaluation.
  • Implemented Retrieval-Augmented Generation (RAG) using Azure AI Search and Azure OpenAI to retrieve policy documents, claim precedents, and knowledge articles.
  • Integrated Azure AI Document Intelligence to extract structured information and summaries from uploaded claim documents.
  • Developed AI-powered missing document detection using OCR, RAG, and LLM reasoning to identify incomplete claim submissions.
  • Implemented evaluator and reflection-loop mechanisms to reassess low-confidence AI recommendations and improve decision quality.
  • Designed intelligent claim routing for Approve, Reject, Hold, and Human Review outcomes based on AI confidence scores and business rules.
  • Integrated Microsoft Dataverse for claims management, AI recommendations, human reviews, and end-to-end audit traceability.
  • Implemented secure authentication using Azure Key Vault , Managed Identity , and Azure security best practices.
  • Built a modular, plugin-based architecture with configurable AI workflows, reusable components, monitoring through Azure Application Insights , and scalable deployment on Azure.

Senior Software Engineer

AIA Malaysia
Kuala Lumpur, Malaysia
2021.09 - 2025.02

Technologies: .NET 7, ASP.NET MVC 5, Angular 17, Entity Framework, SQL Server 2022, Web API, Azure Web Apps

Responsibilities:

  • Designed and developed policy servicing modules using .NET 7 , Angular 17 , and SQL Server .
  • Collaborated with business stakeholders to gather requirements, perform impact analysis, and prepare functional and technical design documents.
  • Developed RESTful Web APIs and optimized SQL Server stored procedures to improve system performance and data processing.
  • Applied reusable components and design patterns to enhance application scalability and maintainability.
  • Deployed applications to Azure Web Apps and supported production releases and issue resolution.
  • Collaborated with cross-functional Agile teams to deliver high-quality software aligned with business requirements.

Software Engineer

Monster Technologies Malaysia Sdn. Bhd.
Kuala Lumpur, Malaysia
2018.10 - 2021.08

Technologies: ASP.NET MVC, .NET Core 3.1, C#, Angular 8, Web API, SQL Server, JavaScript, Azure Blob Storage

Responsibilities:

  • Participated in the full Software Development Life Cycle (SDLC) using Agile/Scrum methodologies.
  • Analyzed business requirements and prepared functional specifications and impact analysis.
  • Developed enterprise recruitment management modules using ASP.NET MVC, .NET Core 3.1, Angular 8, and RESTful Web APIs.
  • Developed responsive UI components and backend services while optimizing SQL Server stored procedures for improved performance.
  • Integrated Azure Blob Storage for secure document management.
  • Collaborated with cross-functional teams to deliver new features, production deployments, and application support.

Senior System Analyst

CSS Corp
Chennai, India
2010.05 - 2015.06

Technologies: ASP.NET, C#, ADO.NET, SQL Server, AJAX, JavaScript, XML, XSLT


Responsibilities:

  • Designed, developed, and maintained enterprise web applications using ASP.NET, C#, SQL Server, and ADO.NET.
  • Analyzed business requirements, prepared technical solutions, and implemented application enhancements.
  • Developed SQL Server stored procedures and optimized database performance.
  • Investigated and resolved production issues, improving application stability and reliability.
  • Performed unit testing, code reviews, and defect resolution to ensure software quality.
  • Collaborated with business analysts, QA teams, and developers throughout the Software Development Life Cycle (SDLC).

Education

Master of Science - Master Of Computer Applications

Bharathidasan University
Trichy,india
2007.06 - 2010.06

Bachelor of Science - Information Technology

Kamaraj University
Madurai, India
2001.06 - 2004.07

Skills

  • NET development and C#
  • JavaScript and Angular 12
  • Entity Framework and ASPNET MVC
  • AI workflow orchestration
  • Semantic Kernel framework
  • Azure OpenAI services
  • Azure AI search solutions
  • Azure AI document intelligence
  • Power Platform applications
  • Power Apps and Power Automate
  • Microsoft Dataverse management
  • SQL Server

Languages

English
Advanced
Tamil
Advanced

Certification

Microsoft Certified: Power Platform Developer Associate (PL-400) – Issued March 2026 | Valid till March 2027

Timeline

Senior Software Engineer

Chubb Malaysia
2025.06 - 2026.07

Senior Software Engineer

AIA Malaysia
2021.09 - 2025.02

Software Engineer

Monster Technologies Malaysia Sdn. Bhd.
2018.10 - 2021.08

Senior System Analyst

CSS Corp
2010.05 - 2015.06

Master of Science - Master Of Computer Applications

Bharathidasan University
2007.06 - 2010.06

Bachelor of Science - Information Technology

Kamaraj University
2001.06 - 2004.07
Senthilkumar Rajendren