Senorita Suluh Edward Badau
Receptionist, Cashier And Telemarketing
Cheras Kuala Lumpur
Summary
Dynamic and results-driven professional with extensive experience in customer service at Speedmart99 Sdn Bhd. Proven expertise in cash handling and payment processing, complemented by strong communication skills. Adept at resolving customer issues and enhancing satisfaction, consistently maintaining a balanced cash drawer and ensuring accurate transactions.
Overview
6
6
years of professional experience
3
3
Languages
5
5
years of post-secondary education
Work History
Cashier
Speedmart99 Sdn Bhd
Cheras Kuala Lumpur
08.2024 - 12.2025
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Greeted customers entering store and responded promptly to customer needs.
Receptionist
Twin Hotel Maluri
Cheras Kuala Lumpur
08.2022 - 05.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
Sale Marketing
IW Marketing Sdn Bhd
Cheras Kuala Lumpur
02.2020 - 04.2022
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Education
No Degree -
Smk Balai Ringgin - High School
Sarawak 01.2004 - 12.2008
Skills
Cash handling
Customer assistance
Payment processing
Payment collection
Cash register operation
Returns processing
Order taking
Cash drawer balancing
Staff training
Clear communication
Promotions and discounts
Credit card processing
Credit and cash transactions
Ordering and stocking
Transaction handling
Timeline
Cashier
Speedmart99 Sdn Bhd
08.2024 - 12.2025
Receptionist
Twin Hotel Maluri
08.2022 - 05.2024
Sale Marketing
IW Marketing Sdn Bhd
02.2020 - 04.2022
No Degree -
Smk Balai Ringgin - High School
01.2004 - 12.2008