OON SENG KEE
DEPUTY GENERAL MANAGER , BUSINESS DEVELOPMENT
KOTA KEMUNING
Summary
Self-motivated and success-driven Deputy General Manager with 8+ years of experience in planning, warehousing, distribution and logistics sector. Eager to support A-Sonic Logistics (M) Sdn Bhd with superb knowledge of logistics and customs processes in customer service and business development roles.Provides expert direction and guidance to subordinates and formulates work plans.
Overview
21
21
years of professional experience
4
4
years of post-secondary education
4
4
Languages
Work History
Deputy General Manager, Business Development
A-SONIC LOGISTICS (M) SDN BHD
SUBANG JAYA
04.2019 - Current
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
- Fostered and promoted cooperative and harmonious working climate conducive to maximum employee morale, productivity and effectiveness.
- Trained and support BD team to reach out to potential customers via telephone, email and in-person inquiries.
- Reviewed performance results to target and take corrective measures with authorization and escalation.
- Leading Business Development Team for new account acquisition, account retention & development. Reviewed and implemented appropriate business strategies in adopt with the change of business environment
- Collaborated with business development, marketing, and operation departments on the creation of competitive concept proposals.
- Working with MNC clients (covering manufacturing, trading, fashion and retail ) in providing total logistics solutions and freight arrangement (air , sea, cross boarder and rail freight). Built and maintained relationships with key contacts at potential clients in order to get access to new business opportunities.
- Worked closely with airlines, shipping line and service providers for rates filling and negotiation to ensure the business entity stayed at competitive advantage position.
- Worked with overseas networks for mutual supports, rates inquiries and to ensure smooth operations in international freight arrangements to meet client's requirements.
Business Development Manager
A-SONIC LOGISTICS (M) SDN BHD
SUBANG JAYA, SELANGOR
04.2018 - 03.2019
- Reached out to potential customers via telephone, email and in-person inquiries.
- Developed and promoted successful CS team into leadership positions to drive company growth.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- To train and support CS team for new account acquisition and up sales activities to existing clients.
- Rate negotiation and worked closely with service partners for more opportunities.
- Created reports and presentations detailing business development activities.
Manager - Key Accounts
A-SONIC LOGISTICS (M) S/B
SUBANG JAYA
04.2016 - 03.2017
- Response and to work out appropriate logistics solutions to meet clients' requirements.
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Analyzed clients logistics needs and requirements.
- Trained teams to optimize service delivery in alignment with individual needs to boost customer satisfaction.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Presented quarterly KPI reports and review the challenges and opportunity.
Assistant Manager - Customer Service
A-SONIC LOGISTICS (M) S/B
SUBANG JAYA, SELANGOR
10.2013 - 03.2015
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- To implement management's strategies to drive customer engagement and boost sales.
Senior Executive-Inventory & Distribution
Asian Broadcasting Network S/B
SELANGOR
02.2012 - 09.2013
- To manage forward & reverse logistics.
- Create Purchase Requisition for materials replenishment.
- Prepare monthly materials issuance report and worked with purchasing team for materials replenishment plan.
- To work with Home Pass technical team on the home pass progress and materials usage.
- Worked closely with Sales team for new accounts acquisition for sales report update and inventory planning.
- Streamlined operations to maximize business efficiency and profits.
Logistics Associate
MEASAT Broadcast Network Systems S/B (ASTRO)
Bukit Jalil, Kuala Lumpur
05.2002 - 05.2007
- Managed system support functions to set priorities and service levels expectations.
- Performed daily GR and daily orders fulfillment.
- Performed monthly physical stock count.
- Preparation of periodic inventory movement & reconciliation reports.
- Foster a good working relationship with internal and external contacts.
Executive , Warehouse & Distribution
Nuodi Marketing Sdn Bhd
KUALA LUMPUR
06.2002 - 05.2007
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Completed over 25 customer orders each day in warehouse setting.
- Worked closely with overseas suppliers for import shipments, documents and customs formality.
- Leading the warehouse team in GR & GI.
- Achieved + 100 TEUs movement per month during peak season.
- Goods in route are traced and tracked to ensure timely delivery and in good condition.
- Provide full supports to nationwide retail stores.
Education
Bachelor of Arts - FINANCE AND ACCOUNTANCY
University Of Abertay Dundee
Bell St, Dundee DD1 1HG, United Kingdom 03.1997 - 12.2000
Skills
Client account management
Performance improvement
Business Development
Staff training/development
Operations management
Recruitment
Consistently meet goals
Verbal and written communication
Efficient multi-tasker
Exceptional interpersonal communication
Relationship building
Effective leader
Accomplishments
- Business Development: Achieved highest sales revenues during pandemic period in 2020 & 2021.
- Cross sales and valued added service boosted company sales revenue by 20%.
- Cross trade shipments directly benefited network offices medium term business opportunity.
- Secured and explored in PKFZ warehousing services from ordinary warehousing business.
- Company moving into another milestone with exposure of Chartered Service for Project Cargo.
Timeline
Deputy General Manager, Business Development
A-SONIC LOGISTICS (M) SDN BHD
04.2019 - Current
Business Development Manager
A-SONIC LOGISTICS (M) SDN BHD
04.2018 - 03.2019
Manager - Key Accounts
A-SONIC LOGISTICS (M) S/B
04.2016 - 03.2017
Assistant Manager - Customer Service
A-SONIC LOGISTICS (M) S/B
10.2013 - 03.2015
Senior Executive-Inventory & Distribution
Asian Broadcasting Network S/B
02.2012 - 09.2013
Executive , Warehouse & Distribution
Nuodi Marketing Sdn Bhd
06.2002 - 05.2007
Logistics Associate
MEASAT Broadcast Network Systems S/B (ASTRO)
05.2002 - 05.2007
Bachelor of Arts - FINANCE AND ACCOUNTANCY
University Of Abertay Dundee
03.1997 - 12.2000