SELVARAJA KRISHNAN
FOOD AND BEVERAGE SUPERVISOR
Damansara, Selangor
Summary
Dynamic professional with a proven track record at BD GREEN SDN BHD, enhancing client satisfaction through effective issue resolution and strong relationship building. Skilled in business management and motivational leadership, I foster a collaborative environment that drives continuous improvement and team success. Committed to excellence in customer engagement and operational efficiency.
Overview
12
12
years of professional experience
Work History
Management Assistant
BD GREEN SDN BHD
05.2018 - Current
- Increased client satisfaction through prompt response to inquiries and resolution of issues.
- Contributed to a positive work environment with excellent interpersonal skills and an ability to resolve conflicts effectively when necessary.
- Coordinated meetings and events, ensuring seamless communication between departments and stakeholders.
- Managed inventory levels efficiently by establishing reorder points, reducing stockouts, and minimizing excess inventory costs.
Food and Beverage Supervisor
Golden Screen Cinemas
01.2016 - 03.2018
- Enhanced customer satisfaction by efficiently managing food and beverage orders, ensuring prompt service and accurate delivery.
- Ensured smooth restaurant operation by promptly addressing any equipment malfunctions or maintenance needs in the dining area or kitchen facilities.
- Collaborated with kitchen staff to develop new menu items based on seasonal ingredients and customer preferences.
- Maintained a clean and organized work environment to ensure compliance with health department regulations and company standards.
Training Supervisor
Sushi Tei
01.2013 - 03.2015
- Managed a team of trainers to ensure consistent delivery of high-quality training sessions across all departments.
- Mentored new hires during their onboarding process, accelerating their integration into the company culture and work environment.
- Established a culture of continuous learning by implementing regular feedback loops and performance evaluations.
- Collaborated with company leaders and department managers to determine training needs.
Education
Bachelor of Science - Hospitality Management
Lincoln University College
Kelana Jaya, Selangor 04.2001 -
Skills
Relationship building
Customer engagement
Business management
Business communications
Motivational leadership
Self motivation
Time management
Time management abilities
Timeline
Management Assistant
BD GREEN SDN BHD
05.2018 - Current
Food and Beverage Supervisor
Golden Screen Cinemas
01.2016 - 03.2018
Training Supervisor
Sushi Tei
01.2013 - 03.2015
Bachelor of Science - Hospitality Management
Lincoln University College
04.2001 -
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