Efficiency-driven clerical team member with demonstrated abilities in managing files, organizing records and coordinating paperwork. Devoted to enhancing team performance with smooth administrative support. Proficient [SAP System] user.
Overview
3
3
Years of experience
Work History
CLERK/Weighbridge Operator
FGV IFFCO SDN BHD
PORT KLANG, Selangor
2018.08 - Current
Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using MS Office suite.
Delivered clerical support by efficiently handling wide range of routine and special requirements.
Processed client rebate reconciliation, reporting and check requests.
Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
Utilized vessel knowledge and industry best practices to verify vessel capacity, cargo weight and volume of stored liquids and complete accurate assessments.
Advised clients on proper and safe transport methods for specialized cargo and monitored controls implementation.
Documented shipment details to provide information regarding cargo contents, handling measures and incidents to internal teams, regulatory representatives or clients.
Reviewed work orders or schedules to determine operations or procedures.
Served customers in a friendly, efficient manner following outlined steps of service.
Offered friendly and efficient service to all customers, handled challenging situations with ease.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
OPERATION, PRODUCTION, ADMIN
Nan Muhibah Enterprise
SERI KEMBANGAN, SELANGOR
2017.01 - 2021.06
Delivered clerical support by efficiently handling wide range of routine and special requirements.
Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using MS Office suite.
Sorted and organized materials such as physical files, tracking spreadsheets and reports.
Answered incoming telephone calls, took down messages and provided information.
Upheld strict security procedures to maintain data confidentiality.
Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
Reported back to instructor to receive day-to-day tasks and responsibilities.
CLERK
JEFFRY WELD ENTERPRISE (Subcontractor)
KLANG, Selangor
2017.09 - 2018.05
Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using MS Office suite.
Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders.
Education
High School Diploma -
Unifield International College Under (UTM)
MELAKA
2014.01 - 2017.01
High School Diploma -
SMK TELOK GADONG
KLANG
2009.01 - 2013.12
Skills
Teamwork
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Timeline
CLERK/Weighbridge Operator
FGV IFFCO SDN BHD
2018.08 - Current
CLERK
JEFFRY WELD ENTERPRISE (Subcontractor)
2017.09 - 2018.05
OPERATION, PRODUCTION, ADMIN
Nan Muhibah Enterprise
2017.01 - 2021.06
High School Diploma -
Unifield International College Under (UTM)
2014.01 - 2017.01
High School Diploma -
SMK TELOK GADONG
2009.01 - 2013.12
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