See Hua Tan

• Manage sales team for daily sales activities.
• Key account management especially for customers from academia, pharmaceutical, environmental and life sciences.
• Meeting with clients, delivering presentations, and educating on product and service features and offerings.
• Manage enquiries from local and overseas' resellers.
• Work closely with principles and drove sales performance of >10 authorized brands.
• The examples of brands include Cole-Parmer, Masterflex peristaltic pumps, Thermo Orion, YSI, PolyScience, MMM Medcenter, GRAM-Bioline, VELP etc.

• Set and oversaw division budgets in excess of $S7-8M per year.
• Hired, supervised and coached 6 sales person covering different markets on sales strategies to optimize performance.
• Supervised 1 application specialist on pre-and post-sales support as well as 3 business support executives for daily planning, coordination and administration for division operations.
• Built relationships with customers and community to establish long-term business growth.
• Collaborated with upper management to implement continuous improvements and exceed team goals.
• Coordinated staff sales meetings to discuss developmental strategy, best practices and process improvements
• Working closely with principles and driving sales performance of >20 brands under the division's care
• The examples of brands include Memmert, Milestone Microwave Digestion, C-THERM, KEM, Heidolph, Elementar, RETSCH, Microtrac MRB, Silverson etc.

• Product manager for 5-6 brands such as Setaram thermal analyser, Quantachrome sorption analysers, Sympatec particle sizing, Retsch grinding solution, C-Therm thermal conductivity analysers and Xplore polymer extruders.
• Managing inventory, marketing, promotion, training of mentioned brands.
• Account manager of sales territories such as Nanyang Technological University and all material relevant industries.
• Coordinated project planning and execution with team members and team leads.
• Reviewed sales, customer concerns and new opportunities to drive business strategy at weekly planning sessions.

• Technical sales of Perkin Elmer, Bruker XRD & XRF, SCIEX LCMSMS and many other general scientific equipment
• Covering Southern region of Malaysia for important accounts such as universities, research centres, edible oils, specialty chemicals, Petrochemicals, etc.
• Provided exceptional customer service to foster client loyalty and satisfaction.
• Achieved and exceeded sales goals through dedication to identifying and pursuing new opportunities.

• Report to General Manager
• Nature of Business: Laboratory Instruments and Chemicals Distributor
• Entrusted to take care the sales and marketing of the following product range:
• Full product lines of Perkin Elmer, especially material characterization products such as FTIR, UV/Vis/NIR, fluorescence spectrometers, thermal analyzers, ICPOES, AAS, GC, GCMS, HPLC and others
• XRD and XRF of Bruker
• Biological microscopes of Olympus
• Benchtop NMR of Magritek
• Helping Sales Managers in other products such as Sciex LCMSMS as well as projects follow-up
• The main job scope includes technical presentation and follow-up on potential leads, tender preparation, marketing activities and product demo
• Market segment: Universities, Research Institutes as well as Manufacturing sectors, namely Petrochemical, Oleochemical, etc In Malaysia

• Report to Division Director
• Nature of Business: Industry Market Research and Consultation
• Responsibilities:
• Primary and secondary research on the Chinese chemical industries
• Conduct cold calls and scheduled interviews with the leading manufacturers of construction chemicals and water treatment chemical industries
• Analyze the market size and market shares, competition environment, product development trend and forecast the future revenue and production
• Market research report writing and publishing
• Achievements/Projects:
• Conducted the research for China chemical market
• Many leading chemical manufacturers in China were invited for primary interviews
• Considerable quantity of secondary research was also carried out
• Market research reports on China territory, such as Chinese construction chemicals and municipal water treatment chemicals market, were produced
• Reason for leaving: Pursue career in sales and marketing.

• The research covered the studies of inorganic atmospheric aerosol particles through spectroscopy and optical tweezers
• The job scope includes successful construction of gradient force optical tweezers and characterizing the trapped droplet using Raman spectroscopy, Fourier-Transform Infrared spectroscopy and other techniques

• Report to Wafer Fab Process, Subordinates 15 Manufacturing Technicians
• Nature of Business: Semiconductor Manufacturing - Wafer Fab
• Responsibilities:
• The workplace was in cleanroom environment and focused on the Cu Top Technology and Wafer Bumping at wafer level development
• Job scope included process control and improvement of etching and cleaning steps, scheduled TPM activities and in-house customized lots handling
• Besides that, series of DOE have been carried out to reduce the production defects and cycle time
• Appointed as the Production Executive of one shift to monitor and schedule the works of manufacturing technicians
• Familiar with the metrological inspection of wafers, SPC, FMEA and QC

• Achievements/Projects:
• Participated in a multinational team to solve the issue of Cu metal residue on wafer, which has brought big impact to chip due to the shorted circuit
• Process owner of wet-etching workflow, and played the leading role in the team
• A better process control has been established to improve the etching of copper
• Reason for leaving: Obtained scholarship from Chinese Government to further study in Beijing.

Subordinates 3 Laboratory Technicians

• Responsibilities:
• Worked as a manufacturing chemist in the leadframe electroplating plant
• Job scope included supervision of lab technicians on routine chemical analysis and replenishment, precious metal recovery from the wastewater, chemicals and tools inventory management, instrument maintenance and trouble-shooting and DOE on electroplating process improvement
• Achievements/Projects:
• Set up the small-scale plating system to reclaim the precious metals from wastewater
• Reason for leaving: Job offer nearer to hometown.