Sean Wen Jie Liew
Sale Adviser
Ipoh, Perak,08
Summary
Dynamic Sales Assistant with proven expertise at CKL Optical in enhancing customer satisfaction through effective product education and complaint resolution. Skilled in inventory management, I successfully optimized stock levels, contributing to operational efficiency and fostering long-term customer relationships. Committed to delivering exceptional service and driving business growth.
Overview
17
17
years of professional experience
4
4
Languages
Work History
Sales Assistant
CKL Optical
09.2017 - Current
- Assisted customers in selecting appropriate eyewear solutions, enhancing overall customer satisfaction and retention.
- Educated clients on product features and benefits, facilitating informed purchasing decisions and loyalty.
- Resolved customer complaints professionally, ensuring a positive outcome for all parties involved.
- Enhanced customer satisfaction by providing timely and accurate product information.
Sales Assistant
Digi
03.2009 - 07.2017
- Analyzed sales data and inventory levels to optimize stock management and reduce overstock situations, enhancing operational efficiency.
- Monitored daily operations to ensure compliance with company standards, supporting a consistent and high-quality shopping experience.
- Analyzed sales data to identify trends and adjust inventory levels accordingly for optimal product availability.
- Controlled store inventory and reviewed cash handling and operations reports.
- Built relationships with customers and community to establish long-term business growth.
Skills
Customer assistance
Timeline
Sales Assistant - CKL Optical
09.2017 - Current
Sales Assistant - Digi
03.2009 - 07.2017