Travelling
Sean Jeremiah William
Student
17, Lorong Batu Nilam 33D, Bandar Bukit Tinggi 2, Klang, Selangor
Summary
As a self-motivated and highly reliable university student, I am poised to make significant contributions to the field of Occupational Safety and Health. My academic background has equipped with a comprehensive understanding of this field. My goal is to develop safety protocols and conduct hazard assessments
Overview
6
6
years of professional experience
1
1
Certification
3
3
Languages
Work History
Gym Instructor (Part Time)
Surya Yoga Studio, Klang
06.2022 - Current
- Managed gym schedules efficiently, balancing class offerings and instructor availability for optimal member experience.
- Continually sought feedback from gym members regarding preferences or areas for improvement, incorporating suggestions into future class planning and development.
- Promoted health and wellness initiatives within the community through active participation in local events and workshops.
- Led exercises and physical activities to engage students and develop physical skills.
Tae Kwon Do Instructor (Part Time)
Virtual Martial Arts, Selangor
12.2018 - Current
- Promoted classroom safety, collaboration, and best practices.
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
- Tested and evaluated students on materials presented in workshops and classes.
- Increased student participation via engaging lectures and assignments.
Cashier Team Lead (Part Time)
Inside Scoop Sdn Bhd
01.2022 - 03.2023
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Backend Support/Customer Service Project (USA)
IBM Malaysia Sdn Bhd
06.2021 - 08.2021
- Served as a key point of contact for clients, addressing concerns professionally and promptly while offering tailored solutions when necessary.
- Facilitated seamless handoffs between phases of service projects, ensuring consistent alignment on objectives and deliverables across teams involved in each stage of the workstream.
- Resolved complex issues promptly, maintaining a high level of client satisfaction throughout all stages of the project lifecycle.
- Mentored junior staff members on effective time management and prioritization techniques-empowering them to manage their own workload efficiently and proactively.
- Enhanced customer satisfaction by effectively managing multiple service projects from initiation to completion.
Barista
Hugs With Mugs Cafe
01.2019 - 03.2019
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Cashier
Kentucky Fried Chicken Restaurant
09.2018 - 01.2019
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Science - Occupational Safety And Health (Hons)
University of Cyberjaya
Cyberjaya, Selangor, Malaysia 04.2001 -
Diploma - Arts And Entertainment Management
UOW KDU - University College
Kuala Lumpur, Malaysia 04.2001 -
Sijil Pelajaran Malaysia (SPM) -
Sekolah Menengah Bukit Tinggi
Klang, Selangor, Malaysia 04.2001 -
Skills
Balance and coordination training
Core Strength Development
Flexibility Improvement Techniques
Proper exercise technique
Certification
Public Speaking
Additional Information
Gold Medal for National MMA Tournament
Gold Medal for State Tae Kwon Do Tournament
Kickboxing Champion in Any Martial Art (AMA) Championship
Interests
Sports Activities
Timeline
Gym Instructor (Part Time)
Surya Yoga Studio, Klang
06.2022 - Current
Cashier Team Lead (Part Time)
Inside Scoop Sdn Bhd
01.2022 - 03.2023
Public Speaking
12-2021
Backend Support/Customer Service Project (USA)
IBM Malaysia Sdn Bhd
06.2021 - 08.2021
Barista
Hugs With Mugs Cafe
01.2019 - 03.2019
Tae Kwon Do Instructor (Part Time)
Virtual Martial Arts, Selangor
12.2018 - Current
Cashier
Kentucky Fried Chicken Restaurant
09.2018 - 01.2019
Bachelor of Science - Occupational Safety And Health (Hons)
University of Cyberjaya
04.2001 -
Diploma - Arts And Entertainment Management
UOW KDU - University College
04.2001 -
Sijil Pelajaran Malaysia (SPM) -
Sekolah Menengah Bukit Tinggi
04.2001 -
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