Dynamic leader with a proven track record at Waymaker Sdn Bhd, excelling in revenue optimization and strategic business development. Expert in client engagement and building strategic partnerships, I drive operational efficiencies and foster collaboration, consistently achieving project milestones and enhancing organizational performance.
Overview
28
28
years of professional experience
Work History
Director
Waymaker Sdn Bhd
07.2018 - Current
Spearheaded innovative approaches to resource allocation and strategic planning.
Leveraged professional networks and industry knowledge to strengthen client relationship
Established team priorities, maintained schedules and monitored performance.
Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Executive Director
Radius Malaysia
01.2002 - 07.2018
Aligned department vision, goals, and objectives with company strategy to achieve consistently high results.
Worked closely with organizational leadership and board of directors to guide operational strategy.
Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
Drove strategic improvements to enhance operational and organizational efficiencies.
Participated in formal hand-off of projects and initiatives to other departments.
Established and managed activities towards project milestones.
Provided business process re-engineering recommendations to achieve successful account conversion.
Applied implementation process methodology to advance business objectives.
Interacted well with customers to build connections and nurture relationships.
Managed purchasing, sales, marketing and customer account operations efficiently.
Project Manager
Pico International M Sdn Bhd
01.1998 - 06.2002
Planned, designed, and scheduled phases for large projects.
Managed projects from procurement to commission.
Identified plans and resources required to meet project goals and objectives.
Met project deadlines without sacrificing build quality or workplace safety.
Coordinated with cross-functional teams to resolve project issues and mitigate risks.
Negotiated and managed third-party contracts related to project deliverables.
Monitored project performance to identify areas of improvement and make adjustments.
Provided detailed project status updates to stakeholders and executive management.
Proved successful working within tight deadlines and a fast-paced environment.
Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
Coordinated material procurement and required services for projects within budget requirements.
Recruited and oversaw personnel to achieve performance and quality targets.
Sourced, vetted and managed vendors needed to accomplish project goals.
Verified quality of deliverables and conformance to specifications before submitting to clients.
Education
Degree in Exhibition Management - Project Managements
DHBW Ravensburg ,germany
Germany
10-2014
Diploma Hotel Management - Hotel, Motel, And Restaurant Management
KDU
Damansara, Selangor, Malaysia
09-1998
Skills
Revenue optimization strategies
Client engagement
Strategic business development
Building strategic partnerships
Timeline
Director
Waymaker Sdn Bhd
07.2018 - Current
Executive Director
Radius Malaysia
01.2002 - 07.2018
Project Manager
Pico International M Sdn Bhd
01.1998 - 06.2002
Degree in Exhibition Management - Project Managements
DHBW Ravensburg ,germany
Diploma Hotel Management - Hotel, Motel, And Restaurant Management
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