Experienced Information Technology Director well-versed in business process engineering, strong domain knowledge, solution design and daily operations management. Forward-thinking and strategic leader with 14 years of experience in gaming industry.
Overview
19
19
years of professional experience
Work History
IT Director
Acora Solutions Sdn Bhd
06.2019 - Current
Involve in setting up the team and company
Analyzed the business flow, UI & UX, assessing areas in need of improvement.
Manage day to day operations of the company
Brainstorm with Business Unit and IT team to improve the business solutions
Oversaw development and implementation of improvements to support Business operations.
Managed softwareUnit development life cycle
Communicated regularly with Business Unit concerning data exchange and technology integration.
Oversee Implemented and maintained technology and software budget.
Implemented and maintained technology and software budget.
Exercised leadership capabilities by successfully motivating and inspiring others.
Developed and maintained courteous and effective working relationships.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Resolved problems, improved operations and provided exceptional service.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Self-motivated, with a strong sense of personal responsibility.
Provided professional services and support in a dynamic work environment.
IT Operation Manager
Canaan Communication & Technologies Sdn Bhd
05.2016 - 05.2019
Involved in the IT department establishment process
Coordinate with other teams to ensure activities at all sites are properly communicated
Oversee the high traffic online gaming website
Provide new ideas, processes and solutions to continuous improve the online gaming website
Responsible for Project and resource scheduling, project tracking, risk management and quality assurance for online gaming/casino industry
Oversee the implementation of projects. Track all projects phases & activities and monitor progress and dependencies
Practice different project methodology, SDLC and Agile project management
Involved in IT and operation process improvement projects
Technical feasibility study, user requirement analysis and recommendation of solutions
People management and development
Project Manager
Nettium Sdn Bhd
01.2011 - 05.2016
Responsible for Project and resource scheduling, project tracking, risk management and quality assurance for online gaming/casino industry
Oversee the implementation of projects. Track all projects phases & activities and monitor progress and dependencies
Practice different project methodology, SDLC and Agile project management
Involved in IT process improvement projects
Technical feasibility study, user requirement analysis and recommendation of solutions
Perform the role of team lead in implementation of projects and enhancement
Establish professional working relationship with external and internal users
People development
Achievement
- Received the Top Team for 2014 & 2015
Pre-Sales Consultant
Emerge Systems Sdn Bhd
07.2007 - 12.2010
Support Sales in customer visits for web application and mobile solution discussions.
Work closely with the sales team to plan and design a competitive comprehensive one stop solution (server / hosting and web application / mobile application) for customer.
Prepare and deliver technical presentations and demonstrations to customers.
Capture customer requirements and translate them into an appropriate technical proposal.
Manage and involve in project management, development and implementation.
Coordinate resources from designer and developer teams to develop and implement solution.
Monitoring the development process to ensure that the deadlines are meet
Conduct end user training which cover the flow of the application, details usage of each module, functionality of software package and total operation of the software
Provide consultancy and guidance to the customer when customer facing difficulty to use the application
Participate in Research & Development of company product (web application)
Keep track of market trend and involve in setting department missions and visions.
Achievement
Be one of the team member for the product named XIMPLIFY that had been awarded the “CHIP Outstanding Award” from the “Chip Magazine” (issue September 2009)
Project Executive
JS Global Sdn Bhd
02.2006 - 07.2007
Assist Project Manager in the projects coordination
Assist in project management reporting to ensure deadlines are meet
Assist in completeness in the filing and filling-in of all documentation based on procedure
Assist in developing and updating documentation in ensuring compliance based on system life cycle
Monitor and analyze all administrative and data management of the project
Assist in quality assurance of systems being developed, conducting systems reviews or surveys with Users and internal incident report forms
Lead and assist Malaysian companies to Korea for the technology transfer.
Part of the project team to establish new branch in Vietnam
Software Engineer
GHL Systems Berhad
06.2005 - 01.2006
Develop credit card terminal system and project implementation
Design and develop advanced C/C++ transaction-based applications and web front-end applications
Design and provide solutions to end customers
Responsible for project management of smaller projects
Pre- sales activities: Assist Sales Team in making presentation, proposals and consultancy
Education
Associate of Science - Business Information Systems
Universiti Tunku Abdul Rahman
Kuala Lumpur
04.2001 -
Bachelor of Science - Diploma of IT
Universiti Malaya
Kuala Lumpur
04.2001 -
Skills
Data Analytics
undefined
Timeline
IT Director
Acora Solutions Sdn Bhd
06.2019 - Current
IT Operation Manager
Canaan Communication & Technologies Sdn Bhd
05.2016 - 05.2019
Project Manager
Nettium Sdn Bhd
01.2011 - 05.2016
Pre-Sales Consultant
Emerge Systems Sdn Bhd
07.2007 - 12.2010
Project Executive
JS Global Sdn Bhd
02.2006 - 07.2007
Software Engineer
GHL Systems Berhad
06.2005 - 01.2006
Associate of Science - Business Information Systems
Universiti Tunku Abdul Rahman
04.2001 -
Bachelor of Science - Diploma of IT
Universiti Malaya
04.2001 -
Similar Profiles
Juan Miguel De GuzmanJuan Miguel De Guzman
IT Services Team Leader - APAC at Acora UK Ltd.,| NexRoar Services Sdn BhdIT Services Team Leader - APAC at Acora UK Ltd.,| NexRoar Services Sdn Bhd
Business Change Manager at DSV Solutions (DC) Sdn Bhd (F.K.A. Agility Logistics Sdn Bhd)Business Change Manager at DSV Solutions (DC) Sdn Bhd (F.K.A. Agility Logistics Sdn Bhd)
Manager at Infostaq Solutions (M) Sdn Bhd Formally known as Blue Star Infostack (M) Sdn BhdManager at Infostaq Solutions (M) Sdn Bhd Formally known as Blue Star Infostack (M) Sdn Bhd