Summary
Overview
Work History
Education
Skills
Languages
Height
Personal Information
Weight
References
Timeline
Generic

Saw Yi Zuen

Klang

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

Account Assistant on E-commerce

Roborock Malaysia
02.2019 - Current
  • Marketing plan for new product - Edit and create product thru Lazada, Shopee, TikTok, Shopify platform
  • Deal with Lazada and Shopee's account manager for upcoming events and reservation for sales period
  • Setting sales target and promotion deals and items for the next event or sales
  • Dealing with supplier and manufacturer regarding product feedback and improvement
  • Presenting weekly/monthly sales report and warehouse fulfillment status
  • Designed visually engaging promotional materials like invitations, brochures, banners, and social media posts to generate interest in upcoming events among targeted audiences
  • ( Canva, photopea and etc)
  • Prepare company Memo for upcoming Sales Program
  • Briefing staff for upcoming/new launch product
  • Customer service ( answer customer's service, fulfill their requirement)
  • Arrange courier to pick up the packed order, make sure all the orders are pick up within timeline
  • Managing warehouse ( arrange product placing, arrange packaging packing, ordering stock from factory)
  • Dealing with Shopee, Lazada and etc on Return/Refund parcel
  • Prepare parcel damage by courier's document for compensation
  • Monitoring warehouse stock, to make sure stocks are enough before Big Events (double date sales, payday sales and etc)
  • Compile warranty repair documents for manufacturer on requesting the product spare parts
  • Managed social media advertising campaigns to drive brand awareness, engagement, and online sales growth
  • (CPAS,UTM link)
  • Managing and set-up for live show (Lazada, Shopee)

Sales Consultant

OSIM
05.2018 - 11.2018
  • Service customer, analysis customer's need - Product test, product intro and explain function - Achieve monthly sales given by management
  • Built good relationship with customer

Admin Assistant

TD Machinery
03.2017 - 04.2018
  • Handle walk in and called customer - Prepare Purchase Order, Delivery Order, Quotation - Handle daily documentation - Do sales ( sometimes) - Customer service

Supervisor

Cozzy Cafe
01.2015 - 01.2017
  • Maintain shop hygiene, well organize - Barista - Serve customer

Education

Certificate in Business -

INTI College

Fundamental in Graphic Design And Diploma in 3D Animation -

Geogitech

High School Diploma -

Beaconhouse Sri Lethia
01.2012

Skills

  • Office Management Skills
  • Basic Skills in Office Software Application Management
  • Effective People Skills
  • Business Communication
  • Inventory Management
  • Managing Information
  • Customer Service
  • Software
  • Microsoft Word
  • Adobe Photoshop
  • Adobe ILLUSTRATOR
  • Adobe After Affect
  • 3DS Max

Languages

English
Intermediate
B1
Chinese
Intermediate
B1
Bahasa Melayu
Intermediate
B1

Height

172cm

Personal Information

  • Age: 30
  • Expected Salary: RM4800
  • Title: E Commerce Executive
  • Gender: Male
  • Nationality: Malaysian
  • Religion: Buddhist

Weight

90KG

References

  • Nirvana Memorial Park, Sales Consultant
  • Property Company, Negotiator
  • AXA Affin, Insurance Agent

Timeline

Account Assistant on E-commerce

Roborock Malaysia
02.2019 - Current

Sales Consultant

OSIM
05.2018 - 11.2018

Admin Assistant

TD Machinery
03.2017 - 04.2018

Supervisor

Cozzy Cafe
01.2015 - 01.2017

Certificate in Business -

INTI College

Fundamental in Graphic Design And Diploma in 3D Animation -

Geogitech

High School Diploma -

Beaconhouse Sri Lethia

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Saw Yi Zuen