Sau Wan Lee
Registered Nurse, Oncology Nursing, Bachelor Of Science In Nursing
Rawang, Selangor
Summary
Experienced and patient-oriented nurse with 18 years of diverse experience in direct patient care, staff supervision, and department operations. Adept at multitasking and prioritizing patient needs and daily assignments for efficient and effective care delivery. Specializing in Oncology, I offer comprehensive and compassionate support to patients battling cancer.
Overview
21
21
years of professional experience
6
6
Languages
Work History
Nurse Manager
Thomson Hospital Kota Damansara
06.2023 - 06.2024
- Coordinated and implemented in-service educational programs focusing on safety and adherence to protocols.
- Collaborated with interdisciplinary teams to develop individualized care plans for patients with complex needs.
- Developed and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern.
- Conducted performance evaluations and provided constructive feedback to support professional growth of nursing staff members.
- Promoted professional development opportunities to encourage nurses to pursue continuous training.
- Improved patient satisfaction scores by fostering a team-oriented environment among nursing staff.
- Established and continuously optimized unit schedules and individual work assignments.
- Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
- Educated family members and caregivers on patient care instructions.
- Monitored clinical outcomes closely, identifying areas for improvement and implementing corrective actions.
- Ensured regulatory compliance by maintaining accurate records and staying up-to-date on industry standards.
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Advocated for patients'' rights and ethical considerations in all aspects of care delivery.
- Established strong relationships with patients'' families, providing support and education throughout the treatment process.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Streamlined nursing operations for increased efficiency by optimizing staff scheduling and resource allocation.
- Fostered improvement in staff development, personnel training, and standards of patient care.
- Promoted a culture of safety within the department, conducting regular risk assessments and addressing potential hazards promptly.
- Fostered open communication among nurses through regular team meetings, promoting collaboration and shared decision making.
- Managed budgets and controlled costs, achieving financial targets without compromising patient care quality.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Served as a key point of contact between nursing staff, physicians, administration, and other healthcare professionals.
Oncology Nurse Supervisor
Thomson Hospital Kota Damansara
Kota Damansara, Selangor
06.2022 - 05.2023
- To manage the unit in keeping with the agreed policies and procedures
- To promote a high standard in the care and safety of the patients and in all techniques and practices
- To act as a resource person by providing specialized clinical skills, support and consultation to the nursing staff
- To liaise with medical and other staff concerning problems associated with patients
- To render professional nursing care, educate patients and members of their families in techniques and methods of home care discharge
- To ensure that procedures with regard to infection control are understood and practiced by the team
- Administered chemotherapy, pain medications and other medicines based on physician orders and patient requirements.
- Advocated for patient rights, ensuring access to appropriate pain management options during end-of-life care.
- Provided emotional support for patients and families coping with the challenges of a cancer diagnosis.
- Improved patient satisfaction scores by consistently delivering compassionate, attentive care during all phases of the cancer journey.
- To participate towards staff development program's and to provide on-the-spot education on training when necessary
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Haemato-Oncology Nurse Educator
Subang Jaya Medical Centre
09.2008 - 03.2020
- Manage and coordinate all activities related to bone marrow/ peripheral blood stem cells/ cord blood transplantation and chemotherapy management
- Provide holistic care, counselings and psychological support to patients, patient's parents and relatives
- Maintain a data bank of bone marrow transplant patients for hospital
- Maintain and collate reports, numbers of transplants, patients on the transplant register and statistics of the various registers and submit to the relevant authorities
- To be a point of contact for doctors, nurses and patients pertaining to service coordination, education and patient counseling
- Enhanced patient care by developing and implementing comprehensive nursing education programs.
- Served as a subject matter expert in clinical practice areas, offering specialized instruction to enhance skill sets among nurses.
- Fostered a culture of lifelong learning among nursing staff through ongoing support and encouragement.
- Assessed competency levels among nursing staff, identifying areas of improvement for targeted interventions.
- Evaluated the effectiveness of training programs, making necessary adjustments to optimize learning outcomes.
- Established a supportive learning environment by providing guidance and mentorship to nursing staff.
- Maintained compliance with accreditation standards by updating curriculum materials in accordance with industry best practices.
State Registered Nurse
Subang Jaya Medical Centre
08.2003 - 08.2008
- Provide holistic care to patients within hospital, mainly in Haemato-Oncology ward, Cancer and Radiosurgery center
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Educated family members and caregivers on patient care instructions.
- Evaluated patient histories, complaints, and current symptoms.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Make professional judgment and decisions about nursing care
- Carry out specialist order in accordance to established standards of nursing practices, policies and procedures
Education
Bachelor of Science - Nursing Practice Development
University of Northumbria At Newcastle
Newcastle, United Kingdom.06-2009
Post Basic in Oncology Nursing - Oncology Nursing
Allied Health Science College
Sungai Buloh, Selangor, Malaysia12-2009
Diploma in Nursing - General Nursing
College of Nursing
Subang Jaya, Selangor, Malaysia08-2003
Skills
Patient Care
Training
- GROWTH MINDSET- Success Begins with Me, 29th-30th January 2024, TMC Life Sciences Berhad
- Handling Difficult Conversations- EQ with Conflict Management, 12th-13th December 2023, TMC Life Sciences Berhad
- Finance For Non Finance Professionals, 6th-7th December 2023, TMC Life Sciences Berhad
- TMCLS Team Building 2023 TCARE IN OUR DNA, 30th November 2023, Thomson Hospital Kota Damansara
- Basic Life Support and Code Blue Management, 18th June 2022, Thomson Hospital Kota Damansara
- 33rd ASCOMOS 2022, 11/04/22, Malaysian Oncological Society
- Masterclass in Systemic Cancer Therapy (MSCT) 2022: Oncology, 07/30/22, UMMC
- 21st Annual Scientific Meeting MASPHO 2016, 09/01/16, Malaysian Society of Paediatric Haematology and Oncology
- Cancer Care Workshop, 02/26/16, Ramsay Sime Darby Healthcare College
- Painless English For Executives, 02/24/14, Nota Asia
- Multiple Myeloma Workshop, 01/25/14, Janssen Pharmaceutical Company
- Workshop on Developing Psychosocial Communication Skills, 01/16/12, HR Wellness
- Workshop on Stress Management, 11/10/11, HR Wellness
- 16th MASPHO Annual Scientific Meeting 2011, 09/24/11, Malaysian Society of Paediatric Haematology and Oncology
- The IXth Malaysian National Haematology Scientific Meeting, 05/29/11, Malaysian Society of Haematology
- Enhancing Capacity in Clinical Education and Supervision, 08/03/10, Sime Darby Nursing and Health Sciences College
- Staying Ahead, 06/26/10, Learning and Training Department, SDMC Subang Jaya
- 1st Asean Federation of Haematology and VIIIth Malaysian Society of Haematology Scientific Meeting, 04/22/10, Asean Federation of Haematology and Malaysian Society of Haematology
- Nursing Workshop on: Essential Clinical Teaching, 04/02/10, ASK (Attitude Skills Knowledge) Enrichment Centre
- Breast Cancer Symposium, 03/20/10, Pantai Hospital
- A New Look At IV Site Infection, 03/10/10, 3M Skin and Wound Care Division
- Malaysian Annual Scientific Congress: Towards Better Patient Care, 11/06/09, Malaysian Oncological Society
- Persidangan Pengurusan kesakitan kementerian kesihatan Malaysia Peringkat Kebangsaan, 06/05/09, Cawangan Kualiti Penjagaan Perubatan Bahagian Perkembangan Perubatan, Ministry of Health
- Multiple Myeloma Training Workshop, 05/16/09, Department of Haematology, Ampang Hospital
- APHM Workshop on Communication Skills for Health Care Professional, 02/26/09, Association of Private Hospitals of Malaysia
- 6th Good Clinical Practice Seminar, 11/13/08, International Medical University Malaysia
- Clinical Microbiology and Infectious Diseases Conference, 12/12/07, Faculty of Medicine and Health Sciences, University Putra Malaysia
- 3rd International Congress of the Asia Pacific Society of Infection Control, 07/08/07, Asia Pacific Society of Infection Control, Malaysia
- 2nd National Conference on Infectious Diseases: Immunocompromised Host: Challenges in Management, 02/14/07, Department of Medical Microbiology and Parasitology School of Medical Sciences, University Sciences Malaysia
- Oncology Nurse Workshop, 06/23/06, Roche (M) Sdn Bhd
Personal Information
- IC Number: 800425-14-5500
- Age: 44
- Ethnicity: Chinese
- Date of Birth: 04/25/80
- Gender: Female
- Marital status: Married
Accomplishments
Awarded BRONZE AWARD in the Ramsay Sime Darby BRAND NURSE Recognition Program for 2nd Quarter, July 2015-September 2015.
Timeline
Nurse Manager
Thomson Hospital Kota Damansara
06.2023 - 06.2024
Oncology Nurse Supervisor
Thomson Hospital Kota Damansara
06.2022 - 05.2023
Haemato-Oncology Nurse Educator
Subang Jaya Medical Centre
09.2008 - 03.2020
State Registered Nurse
Subang Jaya Medical Centre
08.2003 - 08.2008
Bachelor of Science - Nursing Practice Development
University of Northumbria At Newcastle
Post Basic in Oncology Nursing - Oncology Nursing
Allied Health Science College
Diploma in Nursing - General Nursing
College of Nursing
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