Sathya Kumar

• Managed daily operations effectively, ensuring timely completion of tasks and accurate reporting of results.
• Improved communication within the team through regular meetings, updates, and open channels of communication.
• Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
• Established strong relationships with vendors, negotiating favorable contracts for goods and services while maintaining quality standards.
• Taught employees how to collaborate on daily job tasks and achieve service targets.
• Ensured compliance with company policies as well as legal regulations at both federal and local levels.
• Oversaw daily operations to ensure compliance with industry standards.
• Streamlined logistics operations to improve delivery times.
• Negotiated with suppliers for better pricing, enhancing budget efficiency.
• Reported issues to higher management with great detail.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Interacted well with customers to build connections and nurture relationships.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
• Negotiated price and service with customers and vendors to decrease expenses and increase profit.
• Reduced operational risks while organizing data to forecast performance trends.

• Responsible to forwarding related matters in order to meet the Customer demands.
• Ensure the “On Time Delivery” for import and export are meeting Customer requirements.
• Coordinate the import export operations, customs clearance, delivery, pick-up and warehousing.
• Well versed in handling Customs clearance operation including EDI data entry (K1, K2, K3,K8, K9, DG, ZB etc.
• Handling matters related to HS Code, Duty, Tax Computation & Exemption, DG, ZB, OOG, BG Drawback and COO (form E, D and etc.)
• Monitor the Cargo delivery and daily loading and unloading issues.
• Ensure the compliance of rules and regulations of Customs and other government agencies.
• Handling and manage the temporary import export procedures such as BG, ATA, Carnet, and etc.
• Prepare the SST deduction and exemption report to our Customer.
• Ensure all shipment smoothly deliver to customer place without extra charges incurred.
• Ensure no wrong declaration that causes penalty or compound. compound.