Sathian Vejeyan
Puchong
Summary
Exceptional leader talented at IT Solution, Infrastructure and Project Management with over 20 years of experience delivering innovative enterprise solutions across government and private sectors. Proven track record in digital transformation, cloud migration, and system modernization. Adept at stakeholder collaboration, leading cross-functional teams, and aligning technology with business strategy. ITIL & CCNA certified, technically-savvy with outstanding relationship building, training, and presentation skills.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Engagement Manager
Synergy Alliance Solutions
11.2024 - 04.2025
- Establish and nurture strong relationships with clients
- Understand client needs and manage their expectations with BIGPOS solutions
- Oversee project planning, execution, and delivery
- Monitor project budget and ensure adherence to financial parameters
- Identify and mitigate potential risks
- Facilitate clear and effective communication between clients, internal teams, and stakeholders
- Actively listen to client feedback and incorporate it into project decisions
- Navigate complex situations and find win-win outcomes for both the client and the company
- Manage team dynamics and resolve internal conflicts
- Provide guidance and support to team members.
IT Project Manager
Intellize Tech
MIDF, Menara MBSB, PJ Sentral
07.2024 - 10.2024
- MIDF Migration- PJHQ, DC/DR:KVDC/Strateq MIDF Tech Refresh
- Lead the co-ordination and delivery of Migration/Tech
- Refresh activities
- Understand and conceptualize Logical and Physical models
- Identifying the migration impact of all proposed changes
- Understand and design processes and systems
- Oversee and ensure a gap analysis
- Maintain and manage the discussion between stakeholders and vendors on the theme of migration: present functional and technical solutions to the business and IT teams
IT Infrastructure Manager
DNB
Wilayah Persekutuan
03.2023 - 08.2023
- Leadership, guidance and mentorship to the DNB IT Infrastructure team (3 direct reports, 4 non direct reports)
- Ensure high availability, resilient and secure IT infrastructure for DNB offices and facility
- Design and govern set up and support services for users and operations for monitoring, maintaining, troubleshooting and maintenance of the IT infrastructure for DNB offices at Exchange 106, TRX and MOF Inc Tower and the NOC/SOC and 5G Experience Centre at Exchange 106, TRX
- Planning, designing, and implementing the set-up of the IT infrastructure which includes networks, data centres, cloud and HCI solutions
- Defining IT targets and budgets to meet the OSS and BSS requirements of DNB
- Monitoring the IT landscape through network monitoring and network access controls and ensuring compliance of all controls
- Troubleshooting and resolution of L1 and L2 IT infrastructure incidents and service requests
- Define procedures for daily operational health checks for the IT infrastructure and ensure the IT network is performing to the standard and no potential failures
- Design daily, weekly, and monthly IT infrastructure reports prepare and provide monthly equipment status reports
- Design scheduled IT infrastructure maintenance, set-up and testing
- Manage access control for DNB offices, NOC/SOC & Experience Center and LAN rooms
- Partners and vendors management
- People and resource management
- Crisis management team member for disaster recovery and cyber security incidents
- Working team member for ISO27001 certification
Solutions Architect
Rogue Asia
Damansara Uptown
01.2022 - 12.2022
- Pre-sales support for infrastructure vendor such as Cisco, Peplink,FortiNet/FortiGate etc
- Lead design, technical advice & point of contact
- Leading the solution build and introducing the overall technical vision for a particular solution required by the clients
- Define features, development phases, and solution requirements and own complete Enterprise Networking solution stack. Which includes, but not limited to routing, switching, wireless, SD-WAN, monitoring software, cloud solution.
Pre Sales Consultant
Ingram Micro
Wisma Academy, Petaling Jaya
04.2021 - 02.2022
- Pre-sales support for infrastructure vendor such as Cisco Systems Inc. requiring skillsets not limited to design, technical advice & point of contact.
- Requiring skillsets not limited to design, technical advice & point of contact
- Point of contact for all Cisco data center technologies such as SDN,ACI,Hyperflex, InterSight, CWOM, Nexus, MDS, and others
- Point of contact owning complete Unified Communication and Collaboration (UCC) solution stack including Webex, Cisco Call Center, voice and video endpoints solutions
- Owning complete Enterprise Networking solution stack which includes, but not limited to routing, switching, wireless, SDWAN, monitoring software
- Experience to networking, security inclusive of VPN and data center technologies
- Assisting internal product team to meet quota, expectation, and business goals
Solutions Specialist
WebHelp (Cisco APJC)
Cisco, One Sentral, Kuala Lumpur
09.2019 - 03.2021
- Maintain a high level of aptitude on all Cisco product solutions by participating and organizing new training to further expand knowledge and skill set around Cisco’s products and solutions
- This includes but not limited to formal Cisco certification programs
- Develop and maintain a deep understanding of the market and technology
- Self-directed development Funnel Management (Develop &
- Close)
- Assist the Lead Development Representative (LDR) by providing on site architectural expertise required for customer inquiries and/or to accelerate opportunity & bookings
- Participate on customer/partner calls and customer chats, together with the
- LDR, and provide real time solution's assistance
- Participate in calls that the LDRs are having with customers/partners on a regular basis to help improve the LDRs’ understanding of Cisco products/solutions
- Provide real time observational feedback to the sellers to improve customer/ partner experience Cross Functional Interlocks & Global
Deployment Lead
Propel Network
Subang Hi-Tech
08.2018 - 09.2019
- Part of the NFV Migration team for Nokia network environment for DiGi Telecommunications
- Provide leadership and support for NFV Operations (Migration) team
- Establish guidelines, standards and practices set by Nokia operations
- BAU operations and maintenance of Nokia NFV environment in DiGi network.
Senior Systems Lead
Amway IT Services Sdn. Bhd
Selangor
02.2014 - 05.2018
- Provide leadership and support for IT Operations (Messaging&Collaboration) team(3 direct reports)
- Establish guidelines, standards and practices set by corporate i.e ITSM
- Develops operating policies and procedures for governance, hires staff, assigns work, sets priorities and evaluates performance
- Collaborate with local and cross-region teammates
- Collaborate with cross-functional units/users
- Prepares budget of IT department operations
- Focal point of internal new technology training and development
- Coach, train and equip subordinates with the necessary skills and tools to perform the tasks required to them
Senior Project Manager
DiGi Telecommunications Sdn Bhd
Subang Hi-Tech
07.2013 - 02.2014
- Analyze customer requirements and develop technical solutions that meets customer expectations
- Manage platform readiness and create supporting processes
- Ensuring all m2m products and services are supported
- Support to improve/evolve m2m products and services
- Co-managing technical support team on a day-to-day operation
- Assist to troubleshoot m2m customer complaints
- Liaise with internal technical planning & support team
- Manage devices and sim cards for internal and customer trials
- Developed executive presentations and reports to facilitate project evaluation and process improvement.
Network & Systems Engineer
Omya Malaysia Sdn Bhd
Kuala Lumpur, Wilayah Persekutuan
01.2013 - 07.2013
- Supply Networks & Management systems monthly SQI to IT Operations management
- Development, implementation, and operation of corporate voice and data networks
- Development, implementation, and operation of the corporate IT environment (Management systems such as Active Directory, SW distribution infrastructure)
- Monitor and measure the availability, quality, and performance of these systems
- Support ITS Country staff as level 2 expert for IT infrastructures and Group IT Services
- Implementation of Networks and Management Systems according Group Standards, especially in the area of Plant IT environment
- Operation and Monitoring of Networks and Management Systems according Service Level Agreement
Network Operations Engineer
Getronics Solution (M) Sdn. Bhd
Kuala Lumpur
12.2011 - 12.2012
- Day to day management of the network infrastructure
- Coordinate and liaise with 3rd party connectivity providers to ensure timely resolution to outages or issues
- Establish network standards, analyze and resolve complex network related problems, up to and including Level 3, and analyze and test all elements of the network infrastructure
- Supporting Baker Hughes Network infrastructure globally by designing solutions to meet application and business needs
- Deploying network builds, testing and documenting router configurations, firewall configurations and related network architecture to support global enterprise class network
- Working closely with the global network engineering teams on operational requirements, implementations and provide L3 support
- Deploy and support network services server, including but not limited to DHCP, DNS, Proxy, and Radius servers
- Implement and support remote access system
- Formal LAN/WAN understanding
- Cisco router administration/understanding
- Familiarity with all major network routing and routed protocols
Regional IT Support Lead
Recall Corporation Sdn Bhd, Iron Mountain
Shah Alam, Selangor
01.2006 - 07.2011
- Leadership to the Regional IT Support team (Malaysia, Singapore
- India, Indonesia, Thailand, Taiwan, China & HK) which predominantly based on Wintel technology
- Monitored and maintained day to day operation of company\'s IT system and infrastructures in the Region (Malaysia, Singapore, India
- Indonesia, Thailand, Taiwan, China & HK) which predominantly based on Wintel technology
- Responsible for new sites and projects implementation and support
- Travel to other offices within the region to setup, maintain, monitor and audit of IT systems
- Maintained and managed network connectivity (LAN, WAN, Cisco routers, DHCP, DNS)
- Responsible for applications implementation (In-House & External Applications) and support
Technical Support Executive
Scicom, MSC
Kuala Lumpur
11.2004 - 11.2005
- Managed day to day operations of supporting Nokia clients/callers on their queries of Nokia mobile phones, accessories and software
- Managed escalation cases provided troubleshooting for users via phone, online or email
- Followed up cases assigned by the Team Manager and Team
- Supervisor to the Technical Support Team
- Performed testing and investigation on cases, monitored and updated until issue is resolved
Service Support Engineer
Volvo Malaysia Sdn, Bhd Shah Alam
Selangor
03.2002 - 03.2004
- Managed escalation cases provided troubleshooting for users via phone, online requests or email
- Maintained and managed network connectivity
- Provided support with the business travelers / expatriates from abroad whenever support is needed
- Onsite visits to branch offices for support and troubleshooting
- Governed IT security rules and policy of the organization
Asst System Administrator
Motorola Solutions
Selangor
12.1999 - 12.2001
- With day-to-day operation of company's IT systems
- Maintained and updated computer peripherals inventory
- Monitored and maintained Active Directory Domains Exchange server and other related application servers
- Liaised with vendors in regard to support and contractual agreements
- Provided 24-hour on-call and on-site branch office and overseas technical division support
- Maintained and managed network connectivity
- Maintained master inventory and supplied computer media to users upon request
- Governed IT security rules and policy of the organization
- Accomplishments:
- Coordinated, commissioned and implemented the Motorola Corporate office Y2K migration - (1999/2000)
- Setup implemented and provided training on multifunction printer use and access - (2001).
Education
CCNA -
I World Technology Sdn Bhd
Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur01.2019
ITIL Foundation -
Iverson Associates Sdn. Bhd.
Petaling Jaya, Selangor01.2018
Bachelor of Science - Computer Science
University of Kennington
01.1999
Associate of Science - Diploma in Computer Studies
Rima International College
Puchong, Selangor01.1997
Sijil Pelajaran Malaysia - undefined
Sekolah Menengah Subang Jaya
01.1995
Skills
- Data organization
- Workforce development
- Project management
- Risk Management Processes and Analysis
- Vendor Management
- Stakeholder Management
- Team Liaison
- Team Leadership
- Conflict resolution
- Powerful negotiator
- Self-Motivated
- Process implementation
- Proactive
- Strong Verbal Communication
- Agile
Certification
- CCNA, 2010/2019
- ITIL Foundation, 2018
Accomplishments
- Amway IT Services, Global Migration to Outlook from Lotus Notes - 2015 CIO Award, Global Migration from Cisco Jabber to Skype for Business - 2017 CIO Award, AITS Extra Curricular Activity Committee - President 2014-2016
- DiGi Telecommunications Sdn Bhd, Secured many M2M projects and added revenue to the organization with the thorough technical presentation and management skills.
- Omya Asia Pacific, Setup of new DC for the Asia Region, Router and switch upgrade at the Ipoh factory
Degree
B.Sc.
Timeline
Engagement Manager
Synergy Alliance Solutions
11.2024 - 04.2025
IT Project Manager
Intellize Tech
07.2024 - 10.2024
IT Infrastructure Manager
DNB
03.2023 - 08.2023
Solutions Architect
Rogue Asia
01.2022 - 12.2022
Pre Sales Consultant
Ingram Micro
04.2021 - 02.2022
Solutions Specialist
WebHelp (Cisco APJC)
09.2019 - 03.2021
Deployment Lead
Propel Network
08.2018 - 09.2019
Senior Systems Lead
Amway IT Services Sdn. Bhd
02.2014 - 05.2018
Senior Project Manager
DiGi Telecommunications Sdn Bhd
07.2013 - 02.2014
Network & Systems Engineer
Omya Malaysia Sdn Bhd
01.2013 - 07.2013
Network Operations Engineer
Getronics Solution (M) Sdn. Bhd
12.2011 - 12.2012
Regional IT Support Lead
Recall Corporation Sdn Bhd, Iron Mountain
01.2006 - 07.2011
Technical Support Executive
Scicom, MSC
11.2004 - 11.2005
Service Support Engineer
Volvo Malaysia Sdn, Bhd Shah Alam
03.2002 - 03.2004
Asst System Administrator
Motorola Solutions
12.1999 - 12.2001
Bachelor of Science - Computer Science
University of Kennington
Sijil Pelajaran Malaysia - undefined
Sekolah Menengah Subang Jaya
CCNA -
I World Technology Sdn Bhd
ITIL Foundation -
Iverson Associates Sdn. Bhd.
Associate of Science - Diploma in Computer Studies
Rima International College