SATHEESH SUBRAMANIAN
Dentist , Manager At Petron Karak
Karak, Pahang,06
Summary
Dynamic professional with extensive experience in business administration and workforce management. At Petron Karak, I enhanced customer satisfaction and boosted team performance through strategic planning and effective conflict resolution. Proven ability to control costs and optimize inventory, driving operational excellence and achieving departmental goals.
Overview
11
11
years of professional experience
Work History
Dentist
Ministry of Health
10.2015 - Current
Manager
Petron Karak
03.2014 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
Manager
Yole Malaysia
09.2022 - 08.2024
- Improved marketing to attract new customers and promote business.
- Maintained professional, organized, and safe environment for employees and patrons.
- Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
Education
Bachelor of Dental Surgery - Dentistry
Penang International Dental College
Butterworth, Penang, Malaysia 04.2001 -
Skills
Business administration
Customer relations
Workforce management
Schedule management
Inventory control
Financial management
Payroll administration
Vendor management
Staff management
Operations oversight
Timeline
Manager
Yole Malaysia
09.2022 - 08.2024
Dentist
Ministry of Health
10.2015 - Current
Manager
Petron Karak
03.2014 - Current
Bachelor of Dental Surgery - Dentistry
Penang International Dental College
04.2001 -