SASMITA KAREN MURALI KRISHNA
Puchong,Selangor
Summary
Administrative and customer service professional with hands-on experience in payment documentation, client handling, email and telephone correspondence, purchasing support, record keeping, and office coordination. Seeking to transition into a Logistics Executive role by applying strong coordination, documentation, communication, and problem-solving skills to support purchasing, shipment follow-up, inventory records, and day-to-day logistics operations.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
Work History
Admin Assistant
SCM Internation Property Sdn Bhd
03.2026 - Current
- Issue official receipts and maintain accurate payment and transaction records.
- Handle client enquiries professionally through telephone calls, emails, and in-person communication.
- Assist with purchasing office and operational items and coordinate requirements with relevant parties.
- Maintain organised administrative records, documents, receipts, and purchase-related information.
- Support daily office operations and follow up on administrative matters to ensure timely completion.
Admin Assistant
Malaysian Bar Council
09.2025 - 02.2026
- Planned and coordinated YBGK training programmes for lawyers, including registration, scheduling, preparation, and administrative arrangements.
- Handled client enquiries, incoming calls, emails, and walk-in clients professionally.
- Managed the purchase of items and supplies required for training programmes and office operations.
- Maintained and monitored payment records for lawyers, ensuring accurate tracking and proper documentation.
- Prepared legal documents and maintained systematic filing and administrative records.
- Coordinated with lawyers and relevant parties to ensure training and administrative matters were completed on schedule.
Customer Service Executive
HCK Properties
11.2024 - 08.2025
- Managed customer enquiries, complaints, and follow-ups through calls, emails, and direct communication.
- Conducted defect inspections for residential units and recorded identified defects for rectification.
- Liaised with contractors and relevant teams regarding defect rectification works.
- Monitored and tracked the progress of defect rectification to ensure outstanding works were followed up and completed.
- Coordinated appointments and communicated progress updates to purchasers and relevant parties.
- Assisted with the key handover process to new unit purchasers, ensuring required documentation and handover procedures were completed.
- Maintained organised records of defects, contractor progress, customer communications, and unit handover status.
Education
Diploma - Human Resource Management
11.2022 - 11.2024
GPA: CGPA: 3.76
Sijil Pelajaran Malaysia (SPM) - undefined
12.2020
Skills
- Logistics & Administrative Coordination
- Purchasing Support
- Documentation & Record Keeping
- Client & Supplier Communication
- Official Receipts & Payment Records
- Email & Call Handling
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Customer Service
- Filing
- Problem Solving
- Multilingual Communication
Professional Development
Advanced Accounting Course, Currently in Progress, Currently completing practical training covering Full Set Accounting, Accounts Receivable & Payable, Bank & Cash Management, Inventory & Costing, Fixed Assets, Payroll & Employee Benefits, Malaysian Tax Computation, SST & E-Invoicing, Financial Statements & Analysis, SQL Account & AutoCount, and a complete company simulation.
Achievements Languages
CSR Team Leader - Paya Indah Wetland, Class Representative (2022-2024), World Youth STEM Bronze Medal Award, English, Malay, Mandarin, Tamil
Timeline
Admin Assistant - SCM Internation Property Sdn Bhd
03.2026 - Current
Admin Assistant - Malaysian Bar Council
09.2025 - 02.2026
Customer Service Executive - HCK Properties
11.2024 - 08.2025
University of Malaya - Diploma, Human Resource Management
11.2022 - 11.2024
SMK Bandar Puchong Jaya (A) - Sijil Pelajaran Malaysia (SPM),