Summary
Overview
Work History
Education
Skills
Extracurricular Activities
Languages
Timeline
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SASITHARAN A/L GANESON

SASITHARAN A/L GANESON

Ipoh

Summary

About Me Self-assured service advisor handles array of responsibilities simultaneously and works well with different personality types. Promoting exceptional skills in customer service and issue resolution. . Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

6
6
years of professional experience

Work History

INTERNSHIP TRAINER

PCM TOYOTA MOTOR IPOH
Ipoh
07.2024 - 12.2024
  • Assisted with tire changes and implemented repair techniques to enhance service efficiency.
  • Supported brake inspections and tested vehicle performance to ensure safety standards.
  • Updated service logs to maintain accurate records of all completed work.
  • Prepared tools for technicians while managing parts inventory effectively.
  • Reviewed completed service orders for compliance with dealership standards.
  • Followed up with customers regarding past services to strengthen relationships.
  • Explained product features and benefits to customers, promoting dealership offerings.
  • Generated inventory reports identifying overstock or shortage areas for better resource management.
  • Adjusted bills and refunded money to resolve customers' service or billing complaints.
  • Updated databases with new and modified customer data.
  • Oversaw warranty counseling process to manage expense controls.
  • Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.

CREW KITCHEN STAFF

BOAT NOODLE SDN.BHD
Ipoh
01.2023 - 10.2024
  • Food preparation and cooking and Customer service.
  • Taking orders and Serving food and drinks.
  • Cleaning and maintaining the restaurant and Stocking ingredients and supplies.
  • Managing the cash register and Handling deliveries.
  • Followed recipes accurately to prepare menu items for customers.
  • Monitored expiration dates on food products stored in refrigerators or freezers.
  • Inspected dishes and cooking utensils for cleanliness prior to use.
  • Rotated stock regularly to maintain freshness of ingredients.
  • Gathered ingredients and cleaned and cut food items to prep recipes.
  • Stored perishable food items in freezer or refrigerator to protect from spoilage.

SUPPLIER

KUAN & HO SDN.BHD
Ipoh
01.2020 - 05.2020
  • Streamlined order processing and managed inventory for efficient operations.
  • Provided exceptional customer support to enhance client satisfaction.
  • Coordinated shipping and logistics to ensure timely deliveries.
  • Executed quality control measures to uphold product standards.
  • Oversaw packaging and labeling processes for compliance and accuracy.

CASHIER

BMC
Ipoh
01.2019 - 01.2020
  • Executed inventory management to maintain optimal stock levels and organization.
  • Handled deliveries to ensure timely restocking of shelves.
  • Performed cashiering duties to facilitate smooth customer transactions.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Conducted price checks for special orders or discounts as requested by customers.

Education

Sijil Pelajaran Malaysia -

SMK SUNGAI PARI
Ipoh, Perak
12-2019

Diploma in Mechanical Engineering -

Polytechnic Tuanku Sultanah Bahiyah
Kedah Kulim
01-2022

Diploma in Mechanical Engineering - Diploma In Mechanical Engineering

Ungku Omar Polytechnic
Ipoh,Perak
08-2025

Skills

  • Independent & hardworking
  • Customer service
  • Parts inventory
  • Supplier relationship management
  • Communication
  • Fast learner
  • Excellent in terms of communication
  • Leadership
  • Proficient in Engineering Design Applications (AutoCAD, Inventor professional)
  • Visual designing
  • Parts ordering
  • Vehicle inspection
  • Time management
  • Service recommendations
  • Complaint resolution
  • Repair quality inspections
  • Staff education and training

Extracurricular Activities

A member of Chess Club Participated in PTSB Football Club Participated in PUO Webinar 'THE NAKED TRUTH' 2.O 2022/2023

Languages

  • Malaysian
  • Native Tamil
  • Advanced English
  • Bahasa Melayu

Timeline

INTERNSHIP TRAINER

PCM TOYOTA MOTOR IPOH
07.2024 - 12.2024

CREW KITCHEN STAFF

BOAT NOODLE SDN.BHD
01.2023 - 10.2024

SUPPLIER

KUAN & HO SDN.BHD
01.2020 - 05.2020

CASHIER

BMC
01.2019 - 01.2020

Sijil Pelajaran Malaysia -

SMK SUNGAI PARI

Diploma in Mechanical Engineering -

Polytechnic Tuanku Sultanah Bahiyah

Diploma in Mechanical Engineering - Diploma In Mechanical Engineering

Ungku Omar Polytechnic

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