Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sasireka Murugan

Seremban,Negeri Sembilan

Summary

Friendly Sales Assistant specializes in retail apparel sales. Customer service expert knowledgeable about on-trend fashions and products. Brings excellent experience in major brand sales within fashion-forward customer demographic. Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

3
3
years of professional experience
5
5
years of post-secondary education

Work History

Sales Assistant

E-Shop
Lukut, Negeri Sembilan
04.2022 - 06.2023
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Fielded customer questions to share information about products, availability, and pricing.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Gathered and prepared sales materials in preparation for sales meetings.
  • Facilitated ordering and processing of business cards and nameplates for sales team.
  • Collaborated with sales and marketing teams to establish accurate representation of products marketed to customers.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Wrapped, boxed and weighed bakery department products.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Monitored customers for signs of security concerns and escalated issues to management.

Cleaning Supervisor

Airport Klia
Kl
10.2020 - 01.2022
  • Produced accurate and well planned health and safety risk assessments documenting safe work of cleaning staff.
  • Completed schedules, shift reports, and other business documentation.
  • Established routine inspections to monitor standards of cleanliness and developed and implemented improvement methods to meet evolving business needs.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
  • Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Evaluated employee performance and developed improvement plans.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Adhered to safety protocols by enforcing proper equipment usage.
  • Worked with front desk to respond promptly to all guest requests.
  • Increased employee performance through effective supervision and training.
  • Managed laundry sorting, washing, drying, and ironing.
  • Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
  • Conducted regular room inspections to verify compliance with housekeeping standards.

Education

SPM -

SMK Mambau
Mambau
01.2005 - 11.2009

Skills

Store opening and closing

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Timeline

Sales Assistant

E-Shop
04.2022 - 06.2023

Cleaning Supervisor

Airport Klia
10.2020 - 01.2022

SPM -

SMK Mambau
01.2005 - 11.2009

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Sasireka Murugan