Sashiv Prassath
Summary
Detail-oriented and customer-focused Crew Member with 5 years of experience at Golden Screen Cinemas. Demonstrated ability to provide exceptional service, ensuring a positive movie-going experience for patrons. Skilled in operating concession counters, handling cash transactions and maintaining cleanliness. Seeking a challenging role to utilize my strong communication and problem-solving skills in a dynamic team environment. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
SALESPERSON
GOLDEN SCREEN CINEMAS (GSC)
12.2018 - Current
- Assisted in maintaining a clean and organized cinema environment by regularly monitoring cash counters or POS systems such as ticketing kiosks and restocking supplies
- Provided exceptional customer service by greeting and assisting patrons, answering inquiries about showtime and membership rewards, and ensuring a positive movie-going experience
- Increased sales and customer satisfaction through personalized servicing.
- Handling cash registers and processing ticket sales accurately and efficiently, while collaborating with team members to efficiently manage concessions, preparing and serving food and beverages in adherence to health, safety, and food handling guidelines.
Education
BBA - International Business
MILA UNIVERSITY (formerly Known As MIU)
12.2023
Skills
- POS system management
- Product description
- Complaint Handling
- Sales closing
- Upselling
- Critical Thinking
- Communications
- Sales and Management
- Customer care
Languages
MALAY
ENGLISH
TAMIL
Personal Information
Title: SALESPERSON
Hobbies and Interests
- CALISTHENICS
- CHARITY
- COMMUNITY SERVICE
- PHOTOGRAPHY
- TRAVEL
Timeline
SALESPERSON
GOLDEN SCREEN CINEMAS (GSC)
12.2018 - Current
BBA - International Business
MILA UNIVERSITY (formerly Known As MIU)