Payroll Panda
Saseendran Sekaran
Human Resources Assistant/ Admin Assistant
Kuala Lumpur,10
Summary
Seeking a challenging role to leverage leadership skills, business acumen and knowledge to contribute to the company's success. Excellent in Promote employee's motivation and keep department operation aligned with goals by leveraging proactive management style. Encouraging with employees and diplomatic in mediating conflicts to enhance satisfaction and team collaboration. Excellent relationship-builder with good communication, time management and multitasking skills focused on boosting business short- and long-term success.
Highly Motivated professional with a Diploma in Business Management from Kuala Lumpur Metropolitan University College (KLMUC) and over 5 years of management level working experience. Currently pursuing a part-time Bachelor's degree in Human Resources Development with Hons at Universiti Teknologi Malaysia to further enhance qualifications.
Overview
2
2
years of professional experience
3
3
Languages
Work History
DEPARTMENT MANAGER & HR SUPPORT
H&M TROPICANA GARDENS MALL
Damansara, 10
12.2019 - 7 2023
- Handling store reports, budget planning, support operation, emails follow up and action plan for week
- HR Support task: Interview, on-board, off-board, discipline action, compensation, and career development & training
- Customer Service task: Follow up with customer complaints, feedbacks, support customer engagement, email inquiries, and customer live support at store and store social media pages
- Operation task: Planning and execution sales set up, weekly staff schedules, report analysis, follow up action, store best practices and routine follow up.
- Advised upper management on key decisions based on thorough analysis of sales trends, market conditions, and competitor activities
- Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility
SALES AND CUSTOMER SERVICE ADVISOR
H&M Kl EAST GALERIA
Taman Melawati , Selangor
10.2018 - 11.2019
- Support store operation task, store opening & closing, support customer service station, and training part-timer
- Store Visual Merchant: Plan new campaign launch, store set up, garment replacement, sales planning, and post-campaign arrangement
- Customer Service task: Assist customer inquiry, operate service area (cashier, fitting room, and sales floor), give advice and plan outfit for customer, support customer complaints and feedback, and maintain good customer relationship.
- Collaborated with internal teams to develop comprehensive financial plans tailored to individual client needs
- Maintained up-to-date knowledge on industry trends and regulations, ensuring accurate advice was provided to clients at all times
HUMAN RESOURCES ASSISTANT & ADMIN
CAMBRIDGE TECHNOLOGY SDN BHD
Bukit Jalil , 08
09.2017 - 09.2018
- Reporting, data follow up and key in, file management, bookkeeping, and record update
- Admin task: Issue purchase order, supplier follow up, issue invoice, meeting arrangements, bookkeeping, and support operation team
- HR task: Assist on-board & off-board, preparing travel necessaries, monthly close account, OT submission, attendance record follow up, and staff feedback follow up.
- Organized company-wide events for team building purposes, boosting overall morale among employees
- Played key role in conflict resolution efforts, resulting in improved workplace harmony
Education
Bachelor in Human Resources Development with Hons - Human Resources Development
Universiti Teknologi Malaysia
Kuala Lumpur, 14 03.2024 - Current
Diploma in Business Management - Business Management
Kuala Lumpur Metropolitan University College
Kuala Lumpur, 14 03.2015 - 8 2017
Skills
Adobe Photoshop
Adobe InDesign
Microsoft Office Suite
People Data
Reflexis Integrated suite
AG HRM Portal
Time management
Leadership
Great presentation
Active listening
Communication
Managing conflicts
Teamwork
Workflow Coordination
Customer Service
Personal Information
- Age: 27 years old
- Ethnicity: Indian
- Height: 63kg
- Weight: 179cm
- Date of Birth: 09/24/97
- Gender: Male
- Nationality: Malaysian
- Marital Status: Single
- Religion: Hindu
Nric
970924-14-6163
Pob
Kuala Lumpur, Malaysia
References
- MR HAZIQ ZAKARIA, STORE MANAGER, H&M TROPICANA GARDENS MALL, Level G, Tropicana Gardens Mall, Petaling Jaya, Selangor, +60 12-521 6768
- MISS NICOLE YEE TING QUEK, STORE MANAGER, H&M RETAIL SDN BHD, G1-01, Jalan Lingkaran Tengah2, Kuala Lumpur, Wilayah Persekutuan, 53100, +60 11-3140 9155
Software
Timeline
Bachelor in Human Resources Development with Hons - Human Resources Development
Universiti Teknologi Malaysia
03.2024 - Current
DEPARTMENT MANAGER & HR SUPPORT
H&M TROPICANA GARDENS MALL
12.2019 - 7 2023
SALES AND CUSTOMER SERVICE ADVISOR
H&M Kl EAST GALERIA
10.2018 - 11.2019
HUMAN RESOURCES ASSISTANT & ADMIN
CAMBRIDGE TECHNOLOGY SDN BHD
09.2017 - 09.2018
Diploma in Business Management - Business Management
Kuala Lumpur Metropolitan University College
03.2015 - 8 2017
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