Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic
Sarveetha Manokharan

Sarveetha Manokharan

Sales & Marketing
Kuala Lumpur

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.

Overview

2
2
years of professional experience

Work History

Business Development Executive: Sponsorship

Knowledge Group of Companies
06.2024 - Current
  • Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
  • Communicated directly with customers and partners to build strong business networks and relationships.
  • Negotiated client contracts and agreements to cultivate profitable business transactions.
  • Assisted in the development of customized proposals tailored to potential sponsors, marketing objectives and budgets.
  • Supported sales team in securing high-value sponsorships through research, prospecting, and relationship building activities.
  • Maintained a comprehensive database of sponsor contacts, tracking ongoing communication efforts and deal progress.

Business Development Coordinator

ShopBack Malaysia
08.2023 - 05.2024
  • Generated new business with marketing initiatives and strategic plans.
  • Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.
  • Planned marketing initiatives and leveraged referral networks to promote business development.
  • Coordinate with internal stakeholders on merchant activities, deals and upsizes during campaign period.
  • Prepare quotation, agreement and relevant documents to merchants. maintain merchant database and relationships.
  • Executed calling campaigns targeting direct end-user prospective accounts.
  • Negotiated contracts with key partners, securing advantageous terms for both parties.

Sales Coordinator

PARKROYAL Collection Kuala Lumpur
08.2022 - 08.2023
  • Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
  • Handled customer inquiries by staying up-to-date on market and industry trends and finding unique solutions to issues.
  • Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
  • Researched local markets to identify and flesh out lists of new leads for sales team follow-up.
  • Managed a portfolio of key accounts; consistently hitting quarterly targets whilst maintaining excellent levels of customer satisfaction.

Education

Bachelor of Business - Management & Marketing

Swinburne University of Technology
Kuching, Sarawak, Malaysia
05.2022

Skills

    Customer Relationship Management

    Lead Generation

    Sales and Marketing

    Business development and planning

    Market Research

    Sales Presentations

Additional Information

CJ Wee

Director Sales & Marketing, PARKROYAL Collection KL
Phone: 0124405221
Email : cj.wee@panpacific.com.my


Eva Loh

Business Development Manager, ShopBack Malaysia

Phone: 0127165172

Email: Eva.loh@shopback.com



Timeline

Business Development Executive: Sponsorship

Knowledge Group of Companies
06.2024 - Current

Business Development Coordinator

ShopBack Malaysia
08.2023 - 05.2024

Sales Coordinator

PARKROYAL Collection Kuala Lumpur
08.2022 - 08.2023

Bachelor of Business - Management & Marketing

Swinburne University of Technology

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Sarveetha ManokharanSales & Marketing