SARVEEN GOVINDAN
BEDOK,
Summary
Adept at swiftly adapting to dynamic situations, my tenure at CERTIS CISCO honed my technical report writing and organizational skills, ensuring strict law enforcement and proactive threat mitigation. My strategic role in acquisitions at Citibank and enhancing HSBC's debt recovery rate underscore my results-driven approach, blending integrity with persistence for impactful outcomes. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills. An organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
ENFORCEMENT OFFICER 2
CERTIS CISCO
BEDOK, SINGAPORE
07.2022 - Current
- Adapted quickly to changing circumstances or emerging threats during field operations for optimal situational awareness.
- Ensured consistent application of laws and regulations across diverse contexts by adhering strictly to established protocols.
- Maintained detailed records of investigations, actions taken, and outcomes achieved for future reference and analysis.
- Performed interior and exterior security patrols and checks.
- Worked closely with public and remained courteous and calm while defusing tense situations.
- Identified trends or patterns in observed violations, enabling proactive planning for future enforcement activities.
- Assisted with training new enforcement officers, ensuring they were well-prepared to carry out their duties effectively.
- Prepared detailed reports documenting compliance with environmental regulations.
BUSSINESS DEVELOPMENT EXECUTIVE
GARUDA IMPIAN
JOHOR BAHRU, JOHOR, MALAYSIA
08.2017 - 05.2022
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Increased client base by identifying and pursuing new business opportunities through market research and networking.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Communicated directly with customers and partners to build strong business networks and relationships.
- Delivered presentations at industry conferences, raising company profile and attracting potential clients.
- Negotiated client contracts and agreements to cultivate profitable business transactions.
ACQUISITION OFFICER 2
CITIBANK
JOHOR BAHRU
02.2012 - 07.2017
- Documented acquisition valuations and earnings accretion and dilution models for public and private companies.
- Supervised all aspects of the acquisition process including valuation analysis, due diligence coordination, negotiation strategy formulation and execution.
- Led cross-functional teams throughout the entire acquisition process, ensuring timely completion of milestones and objectives.
- Found and closed on purchase of Number sites determined by annual goal.
- Negotiated favorable acquisition terms by conducting thorough market research and analysis.
- Evaluated potential risks associated with each acquisition opportunity, formulating strategies to mitigate identified concerns effectively.
- Helped clients make optimal decisions on amounts and timing of capitalization.
DEBT RECOVERY OFFICER
HSBC
KUALA LUMPUR
12.2007 - 01.2012
- Acted as a liaison between clients and other departments within the company, ensuring seamless communication and facilitating prompt resolution of any disputes.
- Negotiated settlements with debtors that resulted in mutually beneficial arrangements while protecting company interests.
- Improved company''s recovery rate by efficiently managing a portfolio of overdue loans and credit card accounts.
- Maintained detailed records of all collection activities, ensuring accurate reporting and proper case documentation.
- Conducted thorough research on debtor profiles to develop tailored approaches for debt recovery campaigns.
- Collaborated with legal teams to initiate legal actions against non-compliant debtors, resulting in successful recoveries.
- Contacted customers to discuss past-due accounts and negotiated payment plans.
- Processed debtor payments and updated accounts to reflect new balance.
- Prepared and submitted legal documents to initiate court proceedings.
Education
STPM - SCIENCE STREAM
SMK CLIFFORD
KUALA KANGSAR, PERAK MALAYSIA11.2007
SPM - SCIENCE STREAM
SMK TUN PERAK
KUALA KANGSAR, PERAK, MALAYSIA02.2006
Skills
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Leadership skills
- Problem-solving abilities
- Excellent Communication
- Self Motivation
- Interpersonal Skills
- Goal Setting
- Professionalism
- Time management abilities
- Continuous Improvement
- Data Analysis
- Records Management
AWARDS
- COMMANDER'S AWARD (CERTIS CISCO)
- E-BUSINESS'S CERTIFICATE OF APPRECIATION (CITIBANK)
- PASSION FOR WINNING AWARD (CITIBANK)
Qualities
- ENCOURAGE STRATEGIC THINKING
- COACHES AND BUILDING A TEAM
- STRATEGIC & CRITICAL THINKING
- INTERPERSONAL COMMUNICATION
- INTEGRITY & RESPONSIBILITY
- VISION
- OPEN-MINDEDNESS & CREATIVITY
Additional Information
- MARRIED
- Earliest Work Commencement Period : 1 Month notice
Timeline
ENFORCEMENT OFFICER 2
CERTIS CISCO
07.2022 - Current
BUSSINESS DEVELOPMENT EXECUTIVE
GARUDA IMPIAN
08.2017 - 05.2022
ACQUISITION OFFICER 2
CITIBANK
02.2012 - 07.2017
DEBT RECOVERY OFFICER
HSBC
12.2007 - 01.2012
STPM - SCIENCE STREAM
SMK CLIFFORD
SPM - SCIENCE STREAM
SMK TUN PERAK