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Sarma Arokiasamy
Information Technology Management
KLANG
Overview
2
2
years of professional experience
3
3
Languages
Work History
Operations Assistant
Delux gate company
KLANG
11.2021 - 12.2021
- Gathered, organized and modeled data to assist management in making key decisions.
- Prepared and proofread reports detailing operations activities.
- Managed and maintained file system covering expenses, reports and support documentation.
- Conducted inspections of facility and executed corrective actions to optimize safety and sanitation.
Operator Part Time
Shopee warehouse
shah alam
12.2020 - 09.2021
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Monitored company inventory to keep stock levels and databases updated.
Shop Assistant
Ashar mart sdn bhd
senai
10.2019 - 06.2020
- Checked incoming orders and organized new stock.
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Addressed customer issues immediately to guarantee swift resolution.
Executive Assistant
Dawood book store
KLANG
11.2018 - 04.2019
- Screened calls and emails and responded accordingly to support executive correspondence.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Used advanced software to prepare documents, reports and presentations
Education
High School Diploma -
UNITAR International University
Petaling Jaya 04.2001 -
Skills
Database Management
Mail handling
Document management
Filing and data archiving
Software
C
Data base
Information security
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
If you really look closely, most overnight successes took a long time.
Steve Jobs
Timeline
Operations Assistant
Delux gate company
11.2021 - 12.2021
Operator Part Time
Shopee warehouse
12.2020 - 09.2021
Shop Assistant
Ashar mart sdn bhd
10.2019 - 06.2020
Executive Assistant
Dawood book store
11.2018 - 04.2019
High School Diploma -
UNITAR International University
04.2001 -