SARIMALA DEVI A/P MOHAN

· Greet and assist customers in a friendly and professional manner.

· Provide information about products, prices, promotions, and availability.

· Process customer purchases, cash, card, and online payments accurately.

· Check stock levels and inform the supervisor when items need to be reordered.

· Maintain a clean, organised, and attractive sales area.

· Handle customer enquiries and resolve basic complaints professionally.

· Assist with stock counting, receiving goods, and inventory checks.

· Issued electronic invoices for customer transactions.

· Support the sales team with daily administrative and clerical tasks.

· Follow company procedures, safety rules, and customer service standards.

• Issuing sales order, Delivery Order & Invoice
• Attend customer enquiries and complaints
• Monitoring goods ordered when loading to truck
• Labelling orders
• Stock count
• Manage stock availability upon receiving orders
• Receives, records, and distributes packages and mail.
• Performs other related duties as assigned.

• Completes shipments by processing and loading orders.
• Prepares orders by processing request and supply orders
• Pulling materials, packing boxes, placing orders accordingly in delivery area.

• Filing invoices
• Issue (SO, PO, DO, INVOICE, QUOTATION)
• Handling incoming calls and customer enquiries
• Arrange payment for suppliers
• Monitor on Puspakom inspection, roadtax & insurance renewal for company vehicle
• Monitor and manage office despatch work and courier service
• Handling incoming shipment documentation and arrangement
• Other job assigns by director from time to time

• Salary crediting for 40 outlets around Malaysia
• Handling petty cash
• Monitor staff attendance (mc, annual leave, EL)
• Monitoring online salary for staff

• Prepare account report weekly
• Receiving collection from residents
• Handle petty cash (inflow and outflow)
• Prepare payments for customer and staff claims
• Ensure the tidiness of office area
• Handle stationeries
• Renewal of company vehicles
• Filing invoices
• Answering calls and transfer to respective person
• Ensure cleanliness of reception
• Making and serving drinks to customers
• Issue airway bill
• Greet customers