Sara Nadeea Rahim
Senior Business Analyst
Summary
Professional with significant experience in business analysis, skilled in data-driven decision-making, and process optimization. Strong focus on team collaboration and delivering impactful results. Reliable in adapting to changing needs while leveraging skills in stakeholder management, requirement gathering, and strategic planning. Recognized for analytical thinking, problem-solving abilities, and effective communication.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
Work History
Senior Business Analyst
RHB
05.2022 - Current
- Facilitated requirement gathering workshops, resulting in clear project objectives and deliverables.
- Managed stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives.
- Collaborated with cross-functional teams, ensuring a cohesive approach to business analysis.
- Implemented Agile methodologies within project teams, increasing overall adaptability and responsiveness.
- Improved project efficiency by analyzing business processes and identifying areas for improvement.
- Conducted gap analyses to identify discrepancies between current and desired states, leading to actionable recommendations.
- Created detailed user stories for system enhancements, leading to improved functionality and user satisfaction.
- Enhanced stakeholder engagement through effective communication of complex data and insights.
- Streamlined workflow for better productivity with the implementation of new software solutions.
- Mentored junior analysts on best practices for business analysis techniques, fostering professional growth within the team.
- Ensured adherence to regulatory requirements by staying abreast of industry standards and best practices.
Senior Business Analyst
Permodalan Nasional Berhad
01.2018 - 01.2022
- Define and analyze enhancements and assist in redesigning business processes and process automation
- Analyze business needs, document requirements and new technology, and derive test cases
- Assist Project Managers in developing the plan within constraints, considering the delivery approach, key milestones and dependencies within the plan, requirements and scope
- Collaborate with business users and technical delivery teams in developing scalable and flexible IT solution including studying both the business and system impact, create user stories, functional design and test strategy
- Identify risk and consider business implications of the application of technology to the current business environment
Senior Executive, Digital Banking
Kuwait Finance House (KFH)
01.2011 - 01.2018
- Upheld Monitoring, strategizing and managing new services or system enhancement related to ePayment system and Internet Banking to meet customer expectations and BNM requirement
- Coordinate requirements from other departments and translated it into Business Requirement Specification (BRS)
- Lead and managing vendor on the project timeline, development, deliverables until go live
- Lead all pre & post live activities of new product/service implementations and ensure the operation manuals, rules and regulations are updated accordingly
- Provide briefing and training to related departments on any new system or product releases
- Streamlined operations for increased efficiency by identifying bottlenecks in sales processes and implementing targeted solutions.
Education
Bachelor Degree (Hons) - Human Resource Management
Universiti Teknologi MARA (UiTM)
01.2009 - 01.2011
Diploma - Business Administration
Universiti Teknologi MARA (UiTM)
01.2006 - 01.2009
Skills
Stakeholder management
Requirements gathering
Forecasting and planning
Project management
Timeline
Senior Business Analyst
RHB
05.2022 - Current
Senior Business Analyst
Permodalan Nasional Berhad
01.2018 - 01.2022
Senior Executive, Digital Banking
Kuwait Finance House (KFH)
01.2011 - 01.2018
Bachelor Degree (Hons) - Human Resource Management
Universiti Teknologi MARA (UiTM)
01.2009 - 01.2011
Diploma - Business Administration
Universiti Teknologi MARA (UiTM)
01.2006 - 01.2009
Similar Profiles
FAIRUZ ATIQAH BINTI MUHAMMAD ALIFAIRUZ ATIQAH BINTI MUHAMMAD ALI
Assistant Manager, AML/CFT Compliance at RHBAssistant Manager, AML/CFT Compliance at RHB
Annabel Goh Hui QiAnnabel Goh Hui Qi
HR Intern at RHB Bank SingaporeHR Intern at RHB Bank Singapore
ADIEL ADRIE A/L BAH PIYANADIEL ADRIE A/L BAH PIYAN
Personal Finance Sales Consultant at RHB BankPersonal Finance Sales Consultant at RHB Bank