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Sarah Puzi
Former Senior Executive (Design) | Auditing Design Career for Design Growth
Kuala Lumpur,Malaysia
Summary
Dedicated design professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
7
7
Certificates
2
2
Languages
Work History
Senior Executive (Design)
Synapse Innovation Sdn. Bhd.
Iskandar Puteri, Johor
01.2022 - 12.2022
- Orchestrated design team to create high-grade deliverables, driving a 25% increase in customer satisfaction ratings.
- Strategized innovative approaches for individual growth of the design team by providing mentorship & training sessions, resulting in a 15% improvement in employees' performance levels.
- Directed over seven designers and project managers to ensure the timely completion of projects within budget parameters while maintaining quality standards, increasing overall efficiency by 40%.
- Collaborated with team members to achieve target results.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships while maintaining energy and enthusiasm in a fast-paced environment.
Product Manager (cum Associate Brand Designer)
Synapse Innovation Sdn. Bhd.
Johor Bahru, Johor
04.2021 - 12.2021
- Established criteria for each milestone within the product roadmap to measure developmental progress.
- Coordinated design meetings and decisions with internal departments and teams.
- Developed user experience and user interface design for the attendance mobile app, boosting customer satisfaction by 15%.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Conceptualized brand identity and developed unique accompanying graphic style and tone for communications.
- Actively listened to stakeholders/clients, handled concerns quickly, and escalated significant issues to the supervisor.
UX/UI Engineer (cum Visual Designer)
Synapse Innovation Sdn. Bhd.
Johor Bahru, Johor
03.2020 - 03.2021
- Created UI/UX designs for web and mobile applications, leading to a 10% faster development cycle time.
- Devised diagrams to outline system interactions and sequences underpinning interfaces.
- Collaborated with team members to achieve target results.
- Conceptualized & developed a visual design system to optimize user experience, achieving a 40% increase in customer satisfaction.
- Delivered design assets, including wireframes, clickable prototypes & final product visuals for seven products across different platforms with a 95% accuracy rate.
- Worked with clients to gather and define requirements, increasing productivity by 85% to meet deadlines on design works by providing design milestones and management.
- Delivered quality, cohesive designs ready for deployment with the necessary documentation for successful implementation.
- Collaborated with stakeholders, animators & voice actors to create visual elements of interactive digital educational content that targeted primary students.
- Directed over four interns in designing visuals and animations for 15+ educational sub-modules, increasing user engagement by 40%.
- Targeted visual designs on specific audiences and applications.
Junior UI/UX Designer
Synapse Innovation Sdn. Bhd.
Johor Bahru, Malaysia
12.2019 - 02.2020
- Communicated with the product manager to translate project requirements and business objectives into polished user interfaces.
- Used wireframes, mock-ups and prototypes to establish user interface design and architecture.
- Used Agile planning principles to deliver tailored solutions that met customer requirements.
- Drove UI requirements through to implementation, complete with accurate sizing estimates and task breakdowns.
- Collaborated with teammates to deliver valuable features meeting business and customer needs.
- Provided over 100 screens or frames of user interfaces for both mobile apps and website.
Freelance Graphic Designer
Self-employment
Kuala Lumpur, Malaysia
11.2018 - 10.2019
- Collaborated with 15+ stakeholders to accurately capture requirements & create scopes of work; successfully managed project deadlines within budget.
- Developed & delivered 10+ creative design projects for clients, achieving an 80% customer satisfaction rate.
- Created a broad range of work using various design techniques while employing design fundamentals when selecting typography, composition, layout and colour in design work.
- Contributed design ideas in early planning stages with customers and project managers.
- Met with customers to present mockups and collect information for adjustments.
- Created digital image files for use in digital and traditional printing methods.
Volunteer Reserve (cum Multidisciplinary Designer)
Malaysian Armed Forces
Tebrau, Malaysia
10.2016 - 08.2019
- Created 20+ design deliverables for the client ensuring on-brand and on-strategy visuals with a 99% accuracy rate.
- Delivered high-quality designs within budget constraints, increasing efficiency by 40%.
- Proved successful working within tight deadlines and a fast-paced atmosphere by improving operations through consistent hard work and dedication.
- Developed and maintained courteous and effective working relationships.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
UI/UX Designer Intern
Snappymob Sdn. Bhd.
Kuala Lumpur, Malaysia
09.2018 - 01.2019
- Designed and developed UI/UX mobile apps for industrial training.
- Provided over 5 design assets and increased engagement to assist lead designer.
- Conducted research, gathered information from multiple sources and presented results.
Education
Bachelor of Computer Science - Graphics And Multimedia Software
Universiti Teknologi Malaysia
Johor Bahru, Malaysia 10.2016 - 07.2019
Skills
Executive leadership
Design process
Mockups and prototypes
Monitoring and reporting
Support documents
Problem-Solving
Analytical and Critical Thinking
Cultural Awareness
Decision-Making
PC and Mac platforms
Active Listening
Organization and Time Management
Graphic design
Visual design
Attention to Detail
UX Design
Flexible and Adaptable
User Interface (UI) design
Certification
Interaction Design Foundation (IxDF) - Timeless
Interests
Writing (especially about life)
Sightseeing (appreciating the nature)
Coffee (the smells and to sip)
Listening to background music (for boosting the creativity)
Thinking (What kind of materials the ceiling was made of?)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Rather than becoming complacent and giving up, I must remain patient, strong mentally and bold to keep moving forward.
Myself, Sarah Puzi
Timeline
Senior Executive (Design)
Synapse Innovation Sdn. Bhd.
01.2022 - 12.2022
[IxDF] Masterclass Certificate: Mental Models: How To Design For The Way Your Users Think
10-2021
[IxDF] Masterclass Certificate: Human Biases: A Practical Guide For Designers
07-2021
[IxDF] Masterclass Certificate: UX Writing: How To Use Words As A Design Power Tool
07-2021
[IxDF] Masterclass Certificate: Continuous Product Discovery: The What and Why
05-2021
Product Manager (cum Associate Brand Designer)
Synapse Innovation Sdn. Bhd.
04.2021 - 12.2021
[IxDF] Masterclass Certificate: Ethics In Design: A Practical Guide
04-2021
[Designhill] Certificate of Participation: How to leverage social media to get more clients as a designer & illustrator
02-2021
Interaction Design Foundation (IxDF) - Timeless
01-2021
UX/UI Engineer (cum Visual Designer)
Synapse Innovation Sdn. Bhd.
03.2020 - 03.2021
Junior UI/UX Designer
Synapse Innovation Sdn. Bhd.
12.2019 - 02.2020
Freelance Graphic Designer
Self-employment
11.2018 - 10.2019
UI/UX Designer Intern
Snappymob Sdn. Bhd.
09.2018 - 01.2019
Volunteer Reserve (cum Multidisciplinary Designer)
Malaysian Armed Forces
10.2016 - 08.2019
Bachelor of Computer Science - Graphics And Multimedia Software
Universiti Teknologi Malaysia
10.2016 - 07.2019