Summary
Overview
Work History
Education
Skills
Personal Characteristics
Nric
Personal Information
Homeaddress
Phoneno
Languages
References
Timeline
Generic
Sarah Michel

Sarah Michel

Admin Executive
Semenyih

Summary

Successful Executive with over 5 years of demonstrated ability in delivering mission-critical results. Offering outstanding communication and cross-cultural team management skills. Entrepreneurial attitude for optimal profitability. Ambitious team leader adept at creating strategic alliances with organizational leaders and effectively aligning with and supporting key business initiatives.

Overview

7
7
years of professional experience
4
4
years of post-secondary education

Work History

Admin Executive

IINNOVATE ELECTRONICS SDN BHD
09.2021 - Current
  • Check email, follow up payment, customer query on job status.
  • Manage office expenses in and out .
  • Arrange appointments with customers and cross check daily activities
  • Arrange technician job that need attend to daily tasks
  • Cross check spare part price, order parts and give quotation customer
  • Prepare payment for vendor and staff salary
  • Update excel daily job checking, job done and cancel by technician
  • Update excel on stock list
  • Assist customer through phone call, chat and email
  • Prepare documents year end for audit purpose

Office Admin and Reporting

NIHON GLOBAL SDN BHD
02.2017 - 09.2017
  • Greet visitors and direct them to the appropriate offices
  • Greet visitors and direct them to the appropriate offices
  • Conduct clerical duties, including filing, answering phone calls, responding to emails and preparing documents
  • Coordinate project deliverable
  • Perform accounting tasks, including invoicing and budget tracking
  • Schedule meetings and travel arrangements for senior members of the company
  • Provide administrative support for operations team
  • Monitor the production staff

Mortgage department (Car Loan)

Hong Leong Bank Head Quarter
1 2015 - 1 2016
  • Answer customer inquiries regarding Mortgage accounts and attend inbound call
  • Answer customer inquiries regarding Mortgage accounts and attend inbound call.
  • Researches customer complaints or concerns and corrects or adjusts records, as needed.
  • Enters conversation into Servicing comments on computer.
  • Responds to customer correspondence, types letter, prepares forms, and other documents.
  • Preparing and make record clients details.
  • Send postcards to customers and remind customer about payment
  • Basic IT knowledge in handling during encounter any problem

Admin Executive

GMS SOLUTION SDN BHD
1 2019 - 6 2020
  • Check Daily collection
  • Handle complaint & front desk work
  • Prepare payment for vendor and staff salary
  • Come out vendor finger print record, attendance and prepare credit note
  • Prepare monthly income expenditure and collection trend graph in excel
  • Cross check daily collection report
  • Cross check the bank statement very end of month for payment in from customers
  • Prepare comparison quotation, prepare purchase order and arrange delivery date or service date once Po done send
  • Relay with Tnb & Syabas tagging issue, close account and open new account
  • Deal with Insurance claim incident with insurance company until payment received by Insurance company
  • Contact suppliers and vendor for monthly invoice, report and staff info regarding permit and upcoming schedule

Education

MBA - Business Administration

INTI International University
Kampung Baharu Nilai, Negeri Sembilan, Malaysia
04.2017 - 05.2019

BBA - Business Administration

City University of Science & Technology
Petaling Jaya, Selangor, Malaysia
04.2014 - 05.2016

High School Diploma -

Sekolah Menengah Kebangsaan Dato Sheikh Ahmad
Seremban, Negeri Sembilan, Malaysia
04.2011 -

Skills

Adept in use of MS Microsoft Word is a Graphical word processing program that users can type with

Adept in use of MS Office modify macro scripts, format documents expertly, and execute other complex functions

Adept in use of MS Excel create complex macros to organize spreadsheet information

Adept in use of MS Power point conduct dynamic presentations or prepare materials

Adept in use of SPSS to create and analyse charts, build reports, import spreadsheets, create regression models

Personal Characteristics

  • Knowledge - Know your way around desktop hardware, software applications, operating systems and network connectivity.
  • Problem solving - Resolve problems while maximizing efficient use of computing resources.
  • Teamwork - Work well in a team-oriented environment.
  • Mobility - Be willing to take on a new position at your company or accept additional responsibilities when asked.
  • Reliable, tolerant, and determined.
  • Cheerful, honest, motivated, flexible, and hardworking
  • Working Philosophy: For Self-contentment and future employer's satisfaction.
  • Corporate minded individual who constantly seek self-improvement and works only to the standard of excellence.

Nric

921116-05-5078

Personal Information

  • Salary: RM 3400.00
  • Ethnicity: Indian
  • Gender: Female
  • Nationality: Malaysian
  • Marital Status: Married
  • Religion: Christian

Homeaddress

No. 79 Jalan 4/7 Seksyen 4 Bandar Rinching, Semenyih, Selangor, 43500

Phoneno

016-6528029

Languages

Malay
Proficient
C2
English
Proficient
C2

References

Mr. GORDON THIEN, DIRECTOR, INNOVATE ELECTRONIC SDN BHD, 012-6103623

Timeline

Admin Executive

IINNOVATE ELECTRONICS SDN BHD
09.2021 - Current

MBA - Business Administration

INTI International University
04.2017 - 05.2019

Office Admin and Reporting

NIHON GLOBAL SDN BHD
02.2017 - 09.2017

BBA - Business Administration

City University of Science & Technology
04.2014 - 05.2016

High School Diploma -

Sekolah Menengah Kebangsaan Dato Sheikh Ahmad
04.2011 -

Mortgage department (Car Loan)

Hong Leong Bank Head Quarter
1 2015 - 1 2016

Admin Executive

GMS SOLUTION SDN BHD
1 2019 - 6 2020

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