Sara Mansour
Kuala Lumpur
Summary
Professional with 15+ years in management, specializing in policy development, recruitment, training, and workforce management. Proficient in driving efficiency through process improvements, resulting in 15% cost savings. Proven expertise in data analysis, project management, and stakeholder engagement, with a record of ensuring comprehension in virtual training programs. Experience working in a multi-cultural environment. Keen to boosting employee engagement and organizational performance, evidenced by 75% enhancement in learning results. Willing to leverage management expertise to lead and enhance operations in a managerial role.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Academic Advisor
Academic Writing Services
09.2024 - Current
- Conducted research and scholarly writing, achieving a 12% reduction in plagiarism rates among candidates, measured by plagiarism detection software
- Authored and disseminated 5 peer-reviewed academic papers in reputable journals, increasing institutional visibility and citation rates by 20%
- Prepared over 20 candidates proposal defenses and viva voice presentations, resulting in a 95% pass rate
- Trained and mentored over 20 candidates in academic writing, leading to a 40% improvement in writing quality as assessed by faculty feedback with excellent interpersonal skills to work closely with colleagues and students
- Consulted with students to advise on topic selection, appropriateness, and academic value.
Tutor (virtual)
Self Employed
09.2023 - 10.2024
- Instructed students in mathematics for Grade 3 to Grade 5 levels, ensuring 90% comprehension
- Delivered English lessons to 25+ Grade 5 students with a focus on 80% proficiency
- Facilitated students in English language acquisition aligned with the school curriculum
- Maintained a current understanding of the subject-specific material and methods of education throughout the entirety of the career
- Collaborated with 15+ parents through effective communication to provide progress updates
- Assessed student progress and adapted teaching methods to address individual needs, resulting in a 75% improvement in learning outcomes
- Employed pedagogical strategies to enhance student engagement and learning outcomes
- Ensured that all practices and activities followed the relevant educational guidelines and regulations to maintain high quality learning outcomes
- Provided homework assistance using specific curriculum and materials.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Collaborated with parents to support student learning and address any academic or behavioral concerns.
Career Sabbatical / Family Household Manager
Self Employed
09.2014 - 09.2023
- Managed household schedules and calendars, arranging 50+ appointments for personal, family, and professional needs
- Directed the planning, organizing, coordination, and implementation of 20+ family events and activities
- Spearheaded administrative tasks, including budget creation and management, handling 100+ business transactions, menu planning, and identifying 15% cost-saving opportunities
- Researched and implemented many extracurricular activities for 2 children to enhance their physical, social, emotional, and mental development
- Managed financial matters for the household, including budgeting, bill payments, and expense tracking.
- Handled incoming mail, bills, and invoices and completed appropriate actions.
GIS Officer
AECOM International Sudan (AIS)
04.2014 - 09.2014
- Processed 30+ data and graphics requests from project team members, anticipating information needs and presentation formats as part of engineering and survey workflows
- Performed 20+ technical mapping/data processing tasks and weekly map reports using ArcGIS 10
- Collected, analyzed, and extracted geographic information, data maps, databases, and spreadsheets from 15+ preliminary plans, construction plans, and digital files, ensuring the proper storage within project databases
- Conducted 10+ assessments and delivered information and recommendations to support project activities
- Ensured all data collected met appropriate data accuracy and content standards for quality assurance and quality control
- Regularly communicated with 20+ project team members and other stakeholders to define data needs, project requirements, and desired outputs
- Provided expert GIS consultation services, assisting in the successful planning of urban development initiatives.
- Created user-friendly reports summarizing critical findings from geospatial analyses for non-technical stakeholders.
Design / CAD Engineer
Lahmeyer International
10.2008 - 12.2011
- Implemented multifaceted technical and administrative support to Chief Irrigation Engineers and 5 other CAD Engineers
- Supervised the scheduling, assignments, and daily workflow of 8 subordinate CAD staff in the department
- Enhanced team morale by promoting a collaborative work environment that fostered creativity, open communication, and continuous learning opportunities.
- Expedited project completion by providing timely support for design modifications based on client feedback or regulatory requirements.
Education
Ph.D. - Management
University Geomatika Malaysia (UGM)
Kuala Lumpur, Malaysia11.2023
MBA - Business Administration And Management
University of Khartoum
Khartoum, Sudan01.2007
Bachelor of Science - Civil Engineering
Sudan University of Science And Technology
Khartoum, Sudan10.2003
Skills
- Human Resources Management
- Cultural competency
- Employee Engagement
- Train & Development
- Project Management
- Educational Research
- Data Entry & Analysis
- Budget Administration
- Workforce Management
- Modest Business Strategy
- Office Administration
- Writing and structuring dissertations
- Google Suite
- Issue solving skills
Certification
- Training of Trainers (TOT), Alison, 03/01/24
- University Teaching, University of Hong Kong - COURSERA, 02/01/24
- How to Build a Learning Organization, Alfaisal University KLD - COURSERA, 01/01/23
Languages
Arabic
English
Timeline
Academic Advisor
Academic Writing Services
09.2024 - Current
Tutor (virtual)
Self Employed
09.2023 - 10.2024
Career Sabbatical / Family Household Manager
Self Employed
09.2014 - 09.2023
GIS Officer
AECOM International Sudan (AIS)
04.2014 - 09.2014
Design / CAD Engineer
Lahmeyer International
10.2008 - 12.2011
Ph.D. - Management
University Geomatika Malaysia (UGM)
MBA - Business Administration And Management
University of Khartoum
Bachelor of Science - Civil Engineering
Sudan University of Science And Technology
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