SANKIRAN DHARMA DORAISINGAM
Fixed Wireless Engineer
Kuala Lumpur
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
3
3
Certifications
Work History
Fixed Wireless Engineer
Maxis
01.2022 - Current
- Led successful completion of multiple large-scale wireless installations, ensuring efficient deployment and minimal downtime.
- Supported disaster recovery efforts by designing robust backup systems and ensuring seamless failover capabilities in case of emergencies.
- Implemented proactive troubleshooting measures, minimizing network outages and reducing downtime for end users.
- Acted as team leader in group projects, delegating tasks and providing feedback.
- Coordinated team schedules and resources to ensure timely delivery of projects while maintaining high quality standards.
- Reduced customer complaints by proactively addressing potential connectivity issues through thorough maintenance checks.
- Conducted hands-on training sessions for junior technicians, enhancing their skills and boosting overall productivity levels.
- Acted as primary point of contact for resolving escalated customer issues promptly and professionally.
- Analyzed data trends to optimize network coverage, resulting in improved customer satisfaction ratings.
Wireless Engineer
Mykris Asia
08.2018 - 12.2021
- Monitored and analyzed system performance, such as network traffic, security and capacity.
- Reduced downtime with proactive monitoring and identification of potential issues in the wireless network.
- Collaborated with cross-functional teams to ensure seamless integration of wireless technologies into existing systems.
- Consulted with clients to identify business and technical requirements for proposed system modifications and technology.
- Enhanced network performance by optimizing wireless infrastructure and implementing advanced troubleshooting techniques.
- Streamlined processes for analyzing and resolving complex technical issues related to wireless engineering projects.
- Evaluated emerging technologies in the field of wireless engineering, making informed recommendations on system upgrades and improvements where necessary.
- Accurately documented user support activities, such as system problems, corrective actions, resolution status and completed equipment installations.
- Worked with users to diagnose and resolve network and device problems and implemented established technical or procedural solutions.
- Conducted comprehensive site surveys to assess needs and recommend optimal wireless solutions tailored to client requirements.
- Increased network efficiency through the design and implementation of scalable wireless solutions for clients.
- Reviewed and interpreted facility orders, network design orders and circuit layout orders.
- Administered critical firmware updates and maintained accurate documentation of all changes made within the network environment.
- Supported disaster recovery efforts by designing robust backup systems and ensuring seamless failover capabilities in case of emergencies.
- Spearheaded the successful migration of legacy networks to modern, high-speed wireless platforms, ensuring minimal disruption to daily operations.
- Mentored junior engineers on best practices and methodologies related to wireless networking, fostering a culture of continuous learning within the team.
Draftman
Projalma Sdn Bhd
01.2014 - 05.2014
- Developed and revised diagrams to accurately reflect design changes.
- Designed arrangements for precast architecture using ACAD.
- Consulted with architects, customers and vendors regarding project scope and milestone dates.
- Streamlined the drafting process, utilizing standard templates and guidelines for consistent results across projects.
Site Supervisor
Melima (M) Sdn Bhd
06.2013 - 12.2013
- Provided feedback to workers on job performance and safety procedures.
- Achieved timely completion of projects by coordinating with contractors and ensuring adherence to schedules.
- Evaluated and updated safety protocols to reduce risks on construction and extraction sites.
- Documented construction and extraction workers' hours, wages and other pertinent information.
- Sourced suppliers and purchased necessary materials for work.
Education
Bachelor Of Electronics Engineering Technology (Telecommunications) With Honours - Engineering Technology
University Teknikal Malaysia Melaka
06.2018
Diploma Kejuruteraan Elektronik (Komunikasi) - Engineering Technology
Politeknik Premier Ungku Omar
12.2012
Skills
Time Management
Problem-solving aptitude
Multitasking
Analytical Skills & Troubleshooting
Microsoft Office
Personal Information
- Date of Birth: 07/11/92
- Gender: Male
- Nationality: Malaysian
- Driving License: B2, D
- Marital Status: Married
References
Yap Swee Guan, 0182000458
Certification
MTCNA
Timeline
Leadership Essential for Agile Team Program
04-2024
Edgecore Certified Network Professional
10-2023
MTCNA
11-2022
Fixed Wireless Engineer
Maxis
01.2022 - Current
Wireless Engineer
Mykris Asia
08.2018 - 12.2021
Draftman
Projalma Sdn Bhd
01.2014 - 05.2014
Site Supervisor
Melima (M) Sdn Bhd
06.2013 - 12.2013
Bachelor Of Electronics Engineering Technology (Telecommunications) With Honours - Engineering Technology
University Teknikal Malaysia Melaka
Diploma Kejuruteraan Elektronik (Komunikasi) - Engineering Technology
Politeknik Premier Ungku Omar