SANKIRAN DHARMA DORAISINGAM
Fixed Wireless Engineer
Kuala Lumpur
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
3
3
Certifications
Work History
Fixed Wireless Engineer
Maxis
01.2022 - Current
- Led successful completion of multiple large-scale wireless installations, ensuring efficient deployment and minimal downtime.
- Supported disaster recovery efforts by designing robust backup systems and ensuring seamless failover capabilities in case of emergencies.
- Implemented proactive troubleshooting measures, minimizing network outages and reducing downtime for end users.
- Acted as team leader in group projects, delegating tasks and providing feedback.
- Coordinated team schedules and resources to ensure timely delivery of projects while maintaining high quality standards.
- Reduced customer complaints by proactively addressing potential connectivity issues through thorough maintenance checks.
- Conducted hands-on training sessions for junior technicians, enhancing their skills and boosting overall productivity levels.
- Acted as primary point of contact for resolving escalated customer issues promptly and professionally.
- Analyzed data trends to optimize network coverage, resulting in improved customer satisfaction ratings.
Wireless Engineer
Mykris Asia
08.2018 - 12.2021
- Monitored and analyzed system performance, such as network traffic, security and capacity.
- Reduced downtime with proactive monitoring and identification of potential issues in the wireless network.
- Collaborated with cross-functional teams to ensure seamless integration of wireless technologies into existing systems.
- Consulted with clients to identify business and technical requirements for proposed system modifications and technology.
- Enhanced network performance by optimizing wireless infrastructure and implementing advanced troubleshooting techniques.
- Streamlined processes for analyzing and resolving complex technical issues related to wireless engineering projects.
- Evaluated emerging technologies in the field of wireless engineering, making informed recommendations on system upgrades and improvements where necessary.
- Accurately documented user support activities, such as system problems, corrective actions, resolution status and completed equipment installations.
- Worked with users to diagnose and resolve network and device problems and implemented established technical or procedural solutions.
- Conducted comprehensive site surveys to assess needs and recommend optimal wireless solutions tailored to client requirements.
- Increased network efficiency through the design and implementation of scalable wireless solutions for clients.
- Reviewed and interpreted facility orders, network design orders and circuit layout orders.
- Administered critical firmware updates and maintained accurate documentation of all changes made within the network environment.
- Supported disaster recovery efforts by designing robust backup systems and ensuring seamless failover capabilities in case of emergencies.
- Spearheaded the successful migration of legacy networks to modern, high-speed wireless platforms, ensuring minimal disruption to daily operations.
- Mentored junior engineers on best practices and methodologies related to wireless networking, fostering a culture of continuous learning within the team.
Draftman
Projalma Sdn Bhd
01.2014 - 05.2014
- Developed and revised diagrams to accurately reflect design changes.
- Designed arrangements for precast architecture using ACAD.
- Consulted with architects, customers and vendors regarding project scope and milestone dates.
- Streamlined the drafting process, utilizing standard templates and guidelines for consistent results across projects.
Site Supervisor
Melima (M) Sdn Bhd
06.2013 - 12.2013
- Provided feedback to workers on job performance and safety procedures.
- Achieved timely completion of projects by coordinating with contractors and ensuring adherence to schedules.
- Evaluated and updated safety protocols to reduce risks on construction and extraction sites.
- Documented construction and extraction workers' hours, wages and other pertinent information.
- Sourced suppliers and purchased necessary materials for work.
Education
Bachelor Of Electronics Engineering Technology (Telecommunications) With Honours - Engineering Technology
University Teknikal Malaysia Melaka
06.2018
Diploma Kejuruteraan Elektronik (Komunikasi) - Engineering Technology
Politeknik Premier Ungku Omar
12.2012
Skills
Time Management
Personal Information
- Date of Birth: 07/11/92
- Gender: Male
- Nationality: Malaysian
- Driving License: B2, D
- Marital Status: Married
References
Yap Swee Guan, 0182000458
Certification
MTCNA
Timeline
Leadership Essential for Agile Team Program
04-2024
Edgecore Certified Network Professional
10-2023
MTCNA
11-2022
Fixed Wireless Engineer
Maxis
01.2022 - Current
Wireless Engineer
Mykris Asia
08.2018 - 12.2021
Draftman
Projalma Sdn Bhd
01.2014 - 05.2014
Site Supervisor
Melima (M) Sdn Bhd
06.2013 - 12.2013
Bachelor Of Electronics Engineering Technology (Telecommunications) With Honours - Engineering Technology
University Teknikal Malaysia Melaka
Diploma Kejuruteraan Elektronik (Komunikasi) - Engineering Technology
Politeknik Premier Ungku Omar
Similar Profiles
Azeelia Hani AshaharAzeelia Hani Ashahar
Process and Service Design Specialist at MaxisProcess and Service Design Specialist at Maxis
NURAMALINA BINTI AZIZINURAMALINA BINTI AZIZI
Android Mobile Developer at MaxisAndroid Mobile Developer at Maxis
Mohd Yunus AliMohd Yunus Ali
Team Manager - Online Assisted Services at MaxisTeam Manager - Online Assisted Services at Maxis