Sanjivan Karunakaran
Service Engineer
Seremban, Negeri Sembilan
Summary
Dynamic Service Engineer with 4 months of specialized experience in the semiconductor field, backed by a solid foundation in electronic engineering. Demonstrates a keen aptitude for troubleshooting complex issues and delivering high-quality technical support. Eager to apply analytical skills and technical knowledge to contribute to efficient operations and customer satisfaction in a forward-thinking engineering environment.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work History
Service Engineer
Dou Yee Enterprises(M) Sdn Bhd
12.2023 - Current
- Proactively identified potential service contract opportunities, driving revenue generation and business growth.
- Streamlined workflow processes for faster issue resolution, collaborating effectively with cross-functional teams.
- Improved system efficiency with thorough troubleshooting and root cause analysis of technical issues.
- Expedited repair times through accurate diagnosis of complex malfunctions, utilizing specialized diagnostic tools.
- Successfully managed projects for both international and local customers in semiconductor field, enhancing client satisfaction and expanding market reach
Intern Technician
ON Semiconductor
07.2022 - 09.2022
- Prepared written summaries of meeting discussions to ensure clear communication throughout the team while promoting accountability for action items.
- Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
- Collaborated effectively with team members across departments, fostering cohesive work environment conducive to accomplishing shared objectives.
- Maintained accurate records of financial transactions for ease of reference in budget analysis or audits.
Intern Project Designer
ON Semiconductor
06.2019 - 08.2019
- Streamlined office processes for improved efficiency and time management through regular organization and filing.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Conducted research for various projects, leading to well-informed decisions and successful outcomes.
- Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
Education
Bachelor of Science - Electrical, Electronics And Communications Engineering
Universiti Teknikal Malaysia Melaka
Ayer Keroh, Melaka, Malaysia 07.2020 - 07.2023
Skills
Operational Support
undefinedLanguage
English
Malay
Tamil
References
• DR HO YIH HWA
Academic Advisor
Senior Lecturer
FKEKK
013-7350880
• NUR DAYANA
Intern Supervisor
Engineer(SRC Department)
ON SEMICONDUCTOR
013-6552084
Timeline
Service Engineer
Dou Yee Enterprises(M) Sdn Bhd
12.2023 - Current
Intern Technician
ON Semiconductor
07.2022 - 09.2022
Bachelor of Science - Electrical, Electronics And Communications Engineering
Universiti Teknikal Malaysia Melaka
07.2020 - 07.2023
Intern Project Designer
ON Semiconductor
06.2019 - 08.2019
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